The check in staff was nice and helpful. I stayed for 6 days and no one cleaned my room. The cleaning lady was cleaning the room next to mine on Sunday (after being there since Thursday) and she told me I wasnt on her cleaning list. Never had that before where they wouldnt even accommodate me for an exchange of towels, trash, etc. She said she'd call the front desk and get back to me. I waited for over an hour and even left the stopper in my door. She never informed me, so I went down to check and ended up having to get my own towels, which I was given swimming pool towels. Then the staff couldnt find trash bags and said he'd call me... he didn't. I went down late at night and the night staff gave me a big black trash bag, which I used for all my trash. By Monday, there was no reason nor expectation for them to clean my room as I was checking out the next day. If not for all of that, I would have had a very pleasant stay. The area is nice, the view from the top floor was nice, just didn't like staying in an unkempt room as I don't in my own place.