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Charlevoix Inn & Suites SureStay Collection by Best Western

2.0 star property

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Photo gallery for Charlevoix Inn & Suites SureStay Collection by Best Western

Exterior
Lobby
Indoor pool
Suite, 1 King Bed, Patio, Lake View (with Sofabed) | Pillowtop beds, iron/ironing board, free cribs/infant beds
Suite, 1 King Bed, Patio, Lake View (with Sofabed) | Pillowtop beds, iron/ironing board, free cribs/infant beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Laundry
  • 24/7 front desk
  • Housekeeping
The current price is NT$3,857
NT$4,282 total
includes taxes & fees
Jul 9 - Jul 10

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(26 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Patio, Lake View (with Sofabed)

Suite, 1 King Bed, Patio, Lake View (with Sofabed) | Pillowtop beds, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Patio, Lake View (with Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Pillowtop bed
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Refrigerator & Microwave, Lake View (with Sofabed)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed, Refrigerator & Microwave, Lake View (with Sofabed)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Lake View

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Lake View

8.6 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

8.0 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Lake View (Pet Friendly)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Lake View (Pet Friendly)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

7.6 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Map
800 Petoskey Ave, Charlevoix, MI, 49720

What's nearby

  • Lake Chalevoix Depot Beach - 13 min walk - 1.1 km
  • Charlevoix Beach - 3 min drive - 1.9 km
  • Beaver Island Boat Company Ferry Terminal - 4 min drive - 2.2 km
  • Mushroom House - 5 min drive - 3.0 km
  • Castle Farms - 10 min drive - 8.4 km

Getting around

  • Cherry Capital Airport (TVC) - 59 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Dairy Grille - ‬3 min drive
  • ‪B.C. Pizza Charlevoix - ‬6 min drive
  • ‪Bridge Street Tap Room - ‬3 min drive
  • ‪The Villager Pub - ‬3 min drive

About this property

Charlevoix Inn & Suites SureStay Collection by Best Western

Hotel near Lake Michigan
Free continental breakfast, an adjacent golf course, and a garden are just a few of the amenities provided at Charlevoix Inn & Suites SureStay Collection by Best Western. For some rest and relaxation, visit the hot tub. In addition to laundry facilities and a fireplace in the lobby, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self parking
  • Express check-out, a computer station, and a banquet hall
  • Smoke-free premises, a TV in the lobby, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 60 rooms have comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 39-inch LED TVs with premium channels
  • Mini fridges, microwaves, and coffee/tea makers

Languages

English

Similar properties

Lobby

AmericInn by Wyndham Charlevoix

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
8.2 out of 10, Very Good, 829 reviews
The price is NT$4,141
NT$4,596 total
includes taxes & fees
Jul 6 - Jul 7
AmericInn by Wyndham Charlevoix

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 9-hole adjacent golf course
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 39-inch LED TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and outdoor lighting

We should mention

Pool access available from 9:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlevoix Inn
Charlevoix Hotel Charlevoix
Charlevoix Inn And Suites
Charlevoix Inn Suites
Charlevoix Inn Suites SureStay Collection by Best Western

Frequently asked questions

Does Charlevoix Inn & Suites SureStay Collection by Best Western have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–11:00 PM.

How much does it cost to stay at Charlevoix Inn & Suites SureStay Collection by Best Western?

As of 2025/6/25, prices found for a 1-night stay for 2 adults at Charlevoix Inn & Suites SureStay Collection by Best Western on 2025/7/9 start from NT$3,857, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Charlevoix Inn & Suites SureStay Collection by Best Western pet-friendly?

No, pets are not allowed at this property.

How much is parking at Charlevoix Inn & Suites SureStay Collection by Best Western?

Self parking is free at this property.

What time is check-in at Charlevoix Inn & Suites SureStay Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Charlevoix Inn & Suites SureStay Collection by Best Western?

Check-out is at 11:00 AM.

Where is Charlevoix Inn & Suites SureStay Collection by Best Western located?

Situated in Charlevoix, this golf hotel is within 1 mi (2 km) of Lake Charlevoix and Lake Michigan. Artform Fabricating and Mt. McSauba Recreation Area are also within 1 mi (2 km).

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Charlevoix Inn & Suites SureStay Collection by Best Western Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 381 out of 1005 reviews
Rating 8 - Good. 320 out of 1005 reviews
Rating 6 - Okay. 171 out of 1005 reviews
Rating 4 - Poor. 102 out of 1005 reviews
Rating 2 - Terrible. 31 out of 1005 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great location. Indoor pool and hot tub were relaxing.
Stayed 1 night in Jun 2025

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
The pool was clean and so was the entire hotel. We had a good breakfast.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
The place was outstanding! Clean, modern, great service! Breakfast was good aswell.
Stayed 1 night in Jun 2025

8/10 Good

Trina

Liked: Cleanliness, staff & service, amenities
Very friendly staff. Clean and comfortable rooms.
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Very convienent location for our needs with a very friendly staff. Some parts of the rooms need some updating. Nice warm breakfast daily.
Stayed 4 nights in Jun 2025

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
This is a good place to stay for one night. The staff were very pleasant and breakfast was decent. The rooms were very basic but the beds were not that comfortable. The walls are thin though so take your ear plugs or take a sleeping pill so it will knock you out enough not to hear anything.
Stayed 1 night in Jun 2025

6/10 Okay

Wanda

Nothing special.
Stayed 1 night in Jun 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the northern edge of the charming village. The desk staff took extra time to suggest dinner options.
Stayed 1 night in May 2025

10/10 Excellent

Jeremie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel when in Charlevoix working!
Stayed 7 nights in Feb 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk service. Comfy bed and pillows. Excellent breakfast.
Stayed 1 night in Mar 2025

6/10 Okay

alys

Our room smelled like urine so we were given another room that was better. The breakfast was nice and the rooms were nice. The front desk woman when we first arrived was less than hospitable. Very short and not warm at all. But the man that we interacted with to change rooms was very nice.
Stayed 1 night in Jun 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was very uncomfortable, felt like I was sleeping on a hill. Definitely needs a new mattress. I did mention it to front desk
Stayed 3 nights in Jun 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the cute romantic stay in a small town
Stayed 1 night in Oct 2024

6/10 Okay

Jacob

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Nice spot, ok value. Breakfast was good, hot tub wasn’t working.

4/10 Poor

Catherine

Disliked: Cleanliness, amenities, property conditions & facilities
No hot water, breakfast food was cold and undercooked. Staff was extremely unhelpful when notified of no hot water. Would not recommend or stay again.
Stayed 2 nights in May 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service
Nothing wrong with it
Stayed 3 nights in May 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay while you’re in town!
Stayed 1 night in Sep 2024

8/10 Good

Paul James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property will stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet, nice breakfast, nice indoor hot tub, good value for the price and area.
Stayed 3 nights in Sep 2024

4/10 Poor

Dawn

Room was noisy, holes in the wall, broken TV.
Stayed 4 nights in May 2025

10/10 Excellent

Cynthia L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo trip for a break...Spring

The front desk was informative on issue with hot water and made sure to get room with no issue. Bed was comfortable and made it easy to relax with some tv I don't get at home. Shower felt good in morning..breakfast nook had quite a selection...not sure bout any hot selections cept for coffee.
Stayed 1 night in Mar 2025

6/10 Okay

David

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Suite was nice, Price Reasonable, Staff very nice. Hot tub out of service, Pool dirty, Breakfast decent, Could use some TLC
Stayed 3 nights in Jan 2025

8/10 Good

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay staff very friendly great breakfast and kind service
Stayed 2 nights in Jul 2024

6/10 Okay

Deborah

Disliked: Staff & service, amenities
Staff was a little odd, outside my door on the floor talking to her grandchild on fictive while supposedly painting my door? Also had a necklace in my room that I could not find, uncertain what happened there as well. A lady who works in the breakfast area is a bit much.
Stayed 2 nights in May 2025

10/10 Excellent

Conniw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, breakfast was awesome, clean, in a nice area & up to date .
Stayed 3 nights in Jul 2024