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Charlevoix Inn & Suites SureStay Collection by Best Western

2.0 star property
Hotel with free breakfast, near Lake Michigan

Choose dates to view prices

Near Lake Michigan, Charlevoix Inn & Suites SureStay Collection by Best Western offers a tranquil retreat with continental breakfast, an indoor pool, and 9 holes of golf. Relax in the spa tub or unwind with free WiFi while enjoying the peaceful garden and outdoor furniture; previous guests rave about the helpful staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Laundry
  • Pool
  • Housekeeping
  • 24/7 front desk
The current price is NT$2,295
NT$2,548 total
includes taxes & fees
Nov 13 - Nov 14

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(30 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

7.6 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(28 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

8.2 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Courtyard View (Pet Friendly)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Courtyard View (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Pillowtop bed
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Courtyard View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Pillowtop bed
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Refrigerator & Microwave, Courtyard View (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Pillowtop bed
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 King Bed, Patio, Courtyard View (with Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Pillowtop bed
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 King Bed
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About the neighborhood

Map
800 Petoskey Ave, Charlevoix, MI, 49720

What's nearby

  • Lake Chalevoix Depot Beach - 13 min walk - 1.1 km
  • Charlevoix Beach - 3 min drive - 1.9 km
  • Beaver Island Boat Company Ferry Terminal - 4 min drive - 2.2 km
  • Mushroom House - 5 min drive - 3.0 km
  • Castle Farms - 10 min drive - 8.4 km

Getting around

  • Cherry Capital Airport (TVC) - 59 min drive

Restaurants

  • ‪Harbor View Cafe - ‬3 min drive
  • ‪Charlevoix Dairy Grille - ‬4 min drive
  • ‪The Bridge Street Tap Room - ‬3 min drive
  • ‪The Villager Pub - ‬3 min drive
  • ‪Town House Bar - ‬3 min drive

About this property

Charlevoix Inn & Suites SureStay Collection by Best Western

Hotel near Lake Michigan
Free continental breakfast, an adjacent golf course, and a garden are just a few of the amenities provided at Charlevoix Inn & Suites SureStay Collection by Best Western. For some rest and relaxation, visit the hot tub. In addition to laundry facilities and a fireplace in the lobby, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self parking
  • Express check-out, a front-desk safe, and outdoor furniture
  • Tour/ticket assistance, a banquet hall, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 60 rooms have comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 39-inch LED TVs with premium channels
  • Mini fridges, microwaves, and coffee/tea makers

Similar properties

Lobby
AmericInn by Wyndham Charlevoix
  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
8.2 out of 10, Very Good, 955 reviews
The price is NT$2,316
NT$2,571 total
includes taxes & fees
Nov 24 - Nov 25
AmericInn by Wyndham Charlevoix

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 9-hole adjacent golf course
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 39-inch LED TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and outdoor lighting

We should mention

Pool access available from 9:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlevoix Inn
Charlevoix Hotel Charlevoix
Charlevoix Inn And Suites
Charlevoix Inn Suites
Charlevoix Inn Suites SureStay Collection by Best Western

Frequently asked questions

Does Charlevoix Inn & Suites SureStay Collection by Best Western have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–11:00 PM.

How much does it cost to stay at Charlevoix Inn & Suites SureStay Collection by Best Western?

As of 2025/11/12, prices found for a 1-night stay for 2 adults at Charlevoix Inn & Suites SureStay Collection by Best Western on 2025/11/13 start from NT$2,295, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Charlevoix Inn & Suites SureStay Collection by Best Western pet-friendly?

No, pets are not allowed at this property.

How much is parking at Charlevoix Inn & Suites SureStay Collection by Best Western?

Self parking is free at this property.

What time is check-in at Charlevoix Inn & Suites SureStay Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Charlevoix Inn & Suites SureStay Collection by Best Western?

Check-out is at 11:00 AM.

Where is Charlevoix Inn & Suites SureStay Collection by Best Western located?

Situated in Charlevoix, this golf hotel is within 1 mi (2 km) of Lake Charlevoix and Lake Michigan. Artform Fabricating and Mt. McSauba Recreation Area are also within 1 mi (2 km).

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Reviews

Charlevoix Inn & Suites SureStay Collection by Best Western Reviews

7.8

Good

8.0

Cleanliness

10

Location

8.4

Staff & service

7.8

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 377 out of 1001 reviews
Rating 8 - Good. 300 out of 1001 reviews
Rating 6 - Okay. 186 out of 1001 reviews
Rating 4 - Poor. 102 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

Reviews

10/10 Excellent

Deborah

Totally enjoyed our stay !
Stayed 2 nights in Sep 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating
Stayed 1 night in Sep 2025

10/10 Excellent

Kathy

Comfortable beds
Stayed 1 night in Oct 2025

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Regarding staff the desk clerk in the afternoon when I checked in was very unfriendly. But , the man overseeing the breakfast was wonderful ! He made up for the desk clerk. Overall I had a great stay .
Stayed 1 night in Oct 2025

10/10 Excellent

Nolan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charlevoix week

A great place to stay. The Hotel and rooms were clean and well-maintained. It was close to downtown Charlevoix, which made it easy to get into town by walking or driving.
Stayed 3 nights in Jul 2025

6/10 Okay

Catherine

Liked: Staff & service
Disliked: Property conditions & facilities
The location was perfect for the wedding we were attending. Within a few miles. This hotel just needs a lot of updating especially for the price. Everything— the shower, the beds, the cabinet for clothes, the towels,etc.were very old and worn. For $200 a night, it should be much better. Staff were great. Liked complimentary water. Seemed to be enough parking.
Stayed 2 nights in Oct 2025

4/10 Poor

William

Disliked: Staff & service, property conditions & facilities
Hot tub not working Room was by some hot water pipes that made a loud banging noise for several hours
Stayed 1 night in Oct 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay while you’re in town!
Stayed 1 night in Sep 2024

8/10 Good

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay staff very friendly great breakfast and kind service
Stayed 2 nights in Jul 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Parking lot flooding during rain
Stayed 2 nights in Jul 2025

6/10 Okay

Wanda

Nothing special.
Stayed 1 night in Jun 2025

6/10 Okay

Bart

Liked: Cleanliness
The interior finishes of the property are dated. Older wallpaper on hallway walls is torn in several areas. The bed was very comfortable though bathroom shower area left a lot to be desired. Clean but very dated. I would never pay full price for this room.
Stayed 3 nights in Jul 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
A hot tub was not working and had not been working for at least a month we were told. However, when we booked it that information was not given. Or we would not have booked there. The bathrooms are just a toilet and a small shower stall so if you're a pretty big person you are not going to be comfortable. The rack over the toilet was not fastened well and there was a hair on one of the towels. We tried to use the heater and it stank so badly we could only run the fan to try to keep the air moving in the room. The room looks like it's been updated but there are things that have not been addressed and they don't show that in the photos. The staff was wonderful and friendly. We did not use the breakfast so I can't comment on that part.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities
Staff was very friendly and helpful
Stayed 3 nights in Sep 2024

6/10 Okay

David

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Suite was nice, Price Reasonable, Staff very nice. Hot tub out of service, Pool dirty, Breakfast decent, Could use some TLC
Stayed 3 nights in Jan 2025

10/10 Excellent

janis

Breakfast was great ! The room was spacious ! I will stay there again !
Stayed 1 night in Aug 2024

8/10 Good

william

Liked: Cleanliness, staff & service, amenities
Clean but possibly the smallest motel room I've ever seen
Stayed 2 nights in Nov 2024

8/10 Good

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice. Good price and great for our night before our flight.
Stayed 1 night in May 2024

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool and breakfast. :)
Stayed 2 nights in Nov 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was about a mile from town, but I don't mind walking. It's quiet, clean and has a pretty good continental breakfast. Plus, the staff is very nice and accommodating.
Stayed 8 nights in Mar 2024

4/10 Poor

Dawn

Room was noisy, holes in the wall, broken TV.
Stayed 4 nights in May 2025

10/10 Excellent

David

Pleasant. Close to hospital.
Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Affordable
Stayed 1 night in Apr 2024

10/10 Excellent

Terrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can recommend

Nice older Hotel just outside downtown. Comfortable room. Given list of area restaurants and room instructions. Indoor pool. Good price point
Stayed 2 nights in Aug 2024

6/10 Okay

Patricia

Disliked: Cleanliness, property conditions & facilities
Pool needed desperate cleaning, bugs and centipedes in the water ceiling not in good shape part of the ceiling covers were removed and it was filthy. You couldn’t use it. I would like a partial refund for that. Also I booked one room, they booked two. I booked two nights they booked one.
Stayed 2 nights in Jun 2025