We have visited this property multiple times a year for the last 13 years. It’s an amazing property and area. However I always have to spend time away from my vacation to address an error in my charges. And I mean every visit. This visit is no excpetion. I typically get it resolved but it takes time away from my visit and family and is stressful and aggravating to say the least.
Michael
於 2024 年 10 月住了 1 晚
8/10 不錯哦
Carolyn
2024年10月23日
喜歡:整潔度、員工素質和住宿環境和硬體
I would have said i had an excellent stay but there was some sticker shock when i got the final bill. I paid a premium price to stay at the resort and still incurred additional "resort fees" in addition to the steep $35/day for valet parking. I used this service for a max of 10 minutes if the valet's time per day, which i did not feel warranted the high price per day. And what are those resort fees for? The room is obviously at a resort. Why was this not rolled into the cost of the room if it will be incurred regardless of whether i used the pool or other amenities, which i did not!! Very disappointed that there were hidden fees when there was no need.
Carolyn
於 2024 年 10 月住了 4 晚
10/10 有夠讚
Jonathan
2024年10月22日
喜歡:整潔度、員工素質和住宿環境和硬體
Jonathan
於 2024 年 10 月住了 3 晚
10/10 有夠讚
Michael,Meadville
情侶出遊
2024年10月16日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location and property!
Michael
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Drew
家庭旅遊
2024年10月16日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a great time on this property. Everything was done very nicely. Would definitely come back again.
Drew
於 2024 年 10 月住了 4 晚
10/10 有夠讚
Ashley
情侶出遊
2024年9月23日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great spot, we will be back. Food was fantastic
Ashley
於 2024 年 9 月住了 2 晚
10/10 有夠讚
Thomas
2024年9月23日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Many options for great food and recreation.
Thomas
於 2024 年 9 月住了 3 晚
8/10 不錯哦
Mihaela,Verona
2024年9月14日
喜歡:整潔度、員工素質和住宿環境和硬體
Need cooled water fountains available throughout the property.
Music station at the beach.
Food prices too high, need more affordable options
Thanks
Mihaela
於 2024 年 8 月住了 2 晚
8/10 不錯哦
Heidy
商務旅客
2024年9月5日
喜歡:整潔度、員工素質和住宿環境和硬體
Beautiful place. Great staff. Food was good.
Heidy
於 2024 年 8 月住了 2 晚
4/10 不太好
Mary
2024年9月5日
喜歡:設施服務
不喜歡:住宿環境和硬體
It was very moldy. Vents all covered in dust and mold.
Mary
於 2024 年 9 月住了 2 晚
4/10 不太好
Sarah
情侶出遊
2024年9月2日
喜歡:住宿環境和硬體
不喜歡:員工素質
Our experience was poor from the moment we drove up. Valet was a disaster. Our room was not ready when we arrived at 9:30pm (?) and then we were told it had a problem and they needed to downgrade us. Service all around the resort was extremely below what I would expect from a top tier Hyatt property, having spent time at their resorts in Hawaii and Aruba. It felt like they were chronically understaffed throughout the weekend. Very disappointing over all. I have no problem paying for a great experience and expect standard food, and expensive drinks, etc at a resort; but poor service is unexcusable.
Sarah
於 2024 年 8 月住了 3 晚
8/10 不錯哦
Cavin
2024年9月1日
Loved the beach and pool!
Cavin
於 2024 年 8 月住了 4 晚
10/10 有夠讚
Syble
情侶出遊
2024年8月23日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a great time, it was clean, beautiful, and relaxing!
Syble
於 2024 年 8 月住了 3 晚
10/10 有夠讚
RODNEY,Cranberry township
2024年8月23日
喜歡:整潔度、員工素質和住宿環境和硬體
Great property parking for hotels is not easy
RODNEY
於 2024 年 8 月住了 2 晚
10/10 有夠讚
Melissa
2024年8月22日
喜歡:整潔度、員工素質和住宿環境和硬體
Beautiful room, great service, fabulous beach
Melissa
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Thomas
2024年8月19日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Elvi at the Boardwalk Inn was very good! Went above and beyond our expectations.
Thomas
於 2024 年 8 月住了 5 晚
10/10 有夠讚
Emily Isaacs
家庭旅遊, 親子旅遊
2024年8月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The resort is amazing and everything is walkable. The pools and restaurants are in great locations and we had so much fun! Highly recommend staying here and we’ll be back!
Emily Isaacs
於 2024 年 8 月住了 3 晚
8/10 不錯哦
Jane
情侶出遊, 親子旅遊
2024年8月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Stayed 2 nights at Seagrass Inn for a grandchild birthday. Nice young family resort. If you are not looking for lots of children, this is not your hotel. The rooms were fine and clean. Bathroom sink did not drain well and we had a problem with the tv( hotel staff fixed it within the day we reported). As I saw in other reviews, although staff is exceptionally nice the overpriced food and food service was not good. Pizza at Coastal Crust was under cooked and servers inattentive. We ordered in room dining for breakfast and it never came, when I tried to call Hutson’s Market (which handled order) to find out after an hour when we could expect no one answered the phone. Very frustrating and disappointing. Finally after almost 2 hours we went to front desk to report and request a credit back.
Jane
於 2024 年 8 月住了 2 晚
8/10 不錯哦
Leslie
2024年8月16日
喜歡:整潔度和員工素質
The beds were awful, like sleeping on the floor. No dresser or drawers for clothing.
Leslie
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Emily
情侶出遊
2024年8月16日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We really enjoyed our weekend stay here. Would definitely come back!
Emily
於 2024 年 8 月住了 2 晚
10/10 有夠讚
Kelli
2024年8月15日
喜歡:整潔度、員工素質和住宿環境和硬體
Wonderful property for a family vacation
Kelli
於 2024 年 8 月住了 3 晚
8/10 不錯哦
LEONARD
2024年8月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was excellent except for Coastal
Crust. There were 10 in our party for breakfast & each breakfast came out about 10-15 apart. Food & coffee was cold. They forgot one person's breakfast. Overcharged us for coffee but credit it after we complained. The menu stated the coffee was $4.00 & server charged us $5.00. Plus we wanted more coffee & the runner said he would try. They did bring more coffee but charged us. No free refills.