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十字巷 - 南查爾斯頓斯利普套房旅館的評分

2.5 out of 5
十字巷 - 南查爾斯頓斯利普套房旅館
15 Goff Crossing Drive, Cross Lanes, WV

評論

9.4

好極了

10 分，有夠讚；767 則評論中有 592 則" "
8 分，不錯哦；767 則評論中有 134 則" "
6 分，一般般；767 則評論中有 26 則" "
4 分，不太好；767 則評論中有 10 則" "
2 分，很糟糕；767 則評論中有 5 則" "

9.6/10

整潔度

9.6/10

員工素質

9.4/10

設施服務

9.6/10

住宿環境和硬體

9.4/10

環保程度

評論

10/10 有夠讚

Amanda

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I really liked this hotel for a stop on our stay from NC to Ohio. It was clean, comfortable and I loved the goodies they gave away like cookies, they had soup one night and a nice coffee bar. Also the breakfast bar was good. Love that it was quiet and in a safe spot. This may likely become our go to for our trips to Ohio!
於 2024 年 5 月住了 1 晚

6/10 一般般

Mandy，Princeton

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Sad the pool was down.
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Kim

Rooms very clean, the hot breakfast is a great bonus
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Jose

喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 3 晚

10/10 有夠讚

diane

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The propery is actually quite nice and updated. Clean and nicely appointed. Just very difficult.to find. Lots of dining close by. Nice free breakfast.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

jayne

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everyone was friendly and helpfull, hotel was clean, nice condition and good amenities
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Johnny

商務旅客
Excellent place to stay! Great staff.
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Linda

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was very friendly and helpful.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Patricia

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We were very thankful for a clean nice place to sleep to break up our drive. Breakfast was great and it was close to the interstate.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Kevin

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was just a very nice overall experience.
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Sandra

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This hotel was so good that I wouldn't stay anywhere else unless they were full . Friendly helpful staff, delicious soup great breakfast.comfortable room
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Stephanie S

於 2024 年 4 月住了 2 晚

10/10 有夠讚

William

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location
於 2024 年 4 月住了 1 晚

10/10 有夠讚

James

喜歡：整潔度、員工素質和住宿環境和硬體
👌
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Linda

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

melody

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice
於 2024 年 4 月住了 1 晚

10/10 有夠讚

GLEN

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
had a good stay
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Kim

喜歡：整潔度、員工素質和住宿環境和硬體
Have stayed here several times and it's always a good place. Nice hotel staff and very clean
於 2024 年 4 月住了 2 晚

6/10 一般般

Derek

情侶出遊
喜歡：整潔度和員工素質
Nice stay overall with helpful staff. I liked that it was near a lot of restaurants and things to do. Had a lot of options for breakfast but I wasnt overall impressed with the food. Beds werent the most comfortable. Room was a little small but nice. Overall it was average. Nice stay but could use some updating.
於 2024 年 4 月住了 3 晚

8/10 不錯哦

DENISE

喜歡：整潔度和住宿環境和硬體
The lady at breakfast was not pleasant
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Jill

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The only negative was the shower, they put us in a handicap room. Shower water goes all over the floor.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Carla

於 2024 年 4 月住了 1 晚

6/10 一般般

Toni，Englishtown

團體旅遊, 家庭旅遊, 親子旅遊
喜歡：整潔度
不喜歡：員工素質、設施服務和住宿環境和硬體
Room was not as clean as previous stays here (we've had quite a few). Workers were not as friendly as in the past. Pool was broken and we were not notified ahead of time.
於 2024 年 4 月住了 2 晚

2/10 很糟糕

Stephanie

於 2024 年 4 月住了 2 晚

8/10 不錯哦

Amy

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
No tv service which was a bummer!
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Linda

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
We had a good night’s stay. We appreciated the snacks provided during the social hour and the hot breakfast choices.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Kevin

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Property is OK. Not great. Not bad. Worked for what we needed.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Jeff

喜歡：整潔度、員工素質和住宿環境和硬體
Great place, only downfall, which was not the fault of the hotel was the cable was out on the tv
於 2024 年 4 月住了 1 晚

2/10 很糟糕

Sarah

不喜歡：整潔度和住宿環境和硬體
I made my reservation through Expedia for this hotel. It wasn’t until after driving 8 hours with two small children and trying to check in was I told that they canceled my reservation. I received ZERO notification. Not to mention the customer service was absolutely pitiful! No manager on site and I was offered no assistance to fix the issue. I was just told over and over to contact Expedia even though the hotel is the one who canceled. Very unprofessional! If I could rate a negative star I would. This place is completely non dependable and if you want good customer service this hotel is not for you.
於 2024 年 4 月住了 1 晚

2/10 很糟糕

Lloyd

不喜歡：員工素質和住宿環境和硬體
My reservation was cancelled and emailed to me at 12:15 pm with a 3 pm check in . I was already in Charleston when I received it and then couldn’t get me a room and all hotels were booked up for that night in the city ! Complete and utter bull !
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Kellie

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel, good breakfast.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Larry

於 2024 年 4 月住了 1 晚

10/10 有夠讚

James

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Right off the highway and within walking distance of a restaurant. Hotel offers snacks during the day along with soup for dinner. Breakfast is really good and does vary from day to day. Staff is quick and efficient.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

John，Richland

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
First time at a Sleep Inn. Was impressed with cleanliness, staff, and newness of the facility. Huge parking lot making it easy for me hauling a boat.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Johnny

喜歡：整潔度、員工素質和住宿環境和硬體
Good location and easy access from I-64.
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Katie

於 2024 年 3 月住了 1 晚

6/10 一般般

Sammy

親子旅遊
喜歡：員工素質
Needed pool towels and front desk rep stated it wasn’t her problem or issue to get some for guests in the pool area
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Stephen，MESA

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The breakfast food was excellent and the staff were all extremely friendly and helpful.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Heather

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We will definitely stay at this sleep inn again when stopping in West Virginia. My only complaint was the air conditioner in our room did not work properly and I should have said something about it sooner. As soon as I did, they moved us to another room very quickly. Great customer service. Room was very clean. My son liked it so much he asked to stay at the same hotel on our drive back home from vacation and we did! Highly recommend!!!
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Chuck

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
All the staff was friendly, there was a lady on late night shift that was awesome Friday night the 22nd. My wife is a big coffee drinker, at all hours. The lady made us a fresh pot of coffee, this was a step above on customer service.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Matthew J

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

10/10 有夠讚

aaron

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Janice

情侶出遊
喜歡：員工素質和設施服務
I appreciate a clean stay and this place did not disappoint. The shower floor was worn but that was not a big deal to me. I would stay here again.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Earnest，Rustburg

喜歡：整潔度、員工素質和住宿環境和硬體
Clean Good value
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Daniel

No problems whatsoever
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Erin，Grafton

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff, small but clean rooms, good breakfast. Easy access to Shawnee sports complex.
於 2024 年 3 月住了 1 晚

6/10 一般般

John

家庭旅遊
喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
The room and property were fine. The lady that takes care of the breakfast was absolutely miserable. Both days I requested something that was empty and she rolled her eyes and muttered complaints under her breath. No one wants to deal with a grumpy person first thing in the morning. Try smiling!
於 2024 年 3 月住了 2 晚

10/10 有夠讚

ronald

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great staff
於 2024 年 3 月住了 1 晚
Katie 於 2024年3月9日回覆
Thank you for your review of our hotel. Five out five is one of the highest compliments and we are truly grateful for it. We look forward to hosting you again in the future.

10/10 有夠讚

Dennis

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was wonderful and really nice. The hotel was clean both in the lobby, pool, and our rooms. It was a wonderful stay. Thank you!
Katie 於 2024年3月6日回覆
Thank you so much for your glowing review! We're thrilled to hear that you had a wonderful stay at Sleep Inn & Suites. Providing exceptional service and maintaining cleanliness throughout our hotel are top priorities for us, and we're delighted that our staff's hospitality, along with the cleanliness of our lobby, pool, and rooms, contributed to your enjoyable experience.Your kind words mean a lot to us, and we truly appreciate your feedback. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another wonderful stay in the future.Warm regards,

8/10 不錯哦

Erica

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean and accommodating! No complaints
於 2024 年 3 月住了 1 晚
Katie 於 2024年3月5日回覆
Thank you for your wonderful feedback! We're delighted to hear that you found Sleep Inn & Suites to be clean and accommodating during your stay. Providing a comfortable and welcoming experience for our guests is our top priority, and we're thrilled that we could meet your expectations.We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.