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德拉維飯店的評分

3 out of 5
德拉維飯店
60 impasse des Anémones, Chamonix-Mont-Blanc, Haute-Savoie

評論

9.2

太棒了

10 分，有夠讚；682 則評論中有 429 則" "
8 分，不錯哦；682 則評論中有 223 則" "
6 分，一般般；682 則評論中有 22 則" "
4 分，不太好；682 則評論中有 6 則" "
2 分，很糟糕；682 則評論中有 2 則" "

9.4/10

整潔度

9.6/10

員工素質

8.8/10

設施服務

8.8/10

住宿環境和硬體

9.4/10

環保程度

評論

10/10 有夠讚

Jing

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
overall excellent choice
於 2024 年 4 月住了 1 晚
The Arve Team 於 2024年4月22日回覆
Thank you very much !We hope to welcome you again another time !

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
於 2021 年 8 月住了 2 晚

10/10 有夠讚

Chi

喜歡：整潔度和員工素質
於 2019 年 8 月住了 6 晚

10/10 有夠讚

HSIEN TSUNG

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
房間大、乾淨、舒服！
很棒的小木屋風格房間！房間很大，很溫馨～
於 2019 年 4 月住了 1 晚
Anne 於 2019年6月20日回覆
Thank you, see you!

8/10 不錯哦

真實旅客

喜歡：整潔度和員工素質
於 2018 年 10 月住了 1 晚
Anne 於 2018年10月26日回覆
Merci!

10/10 有夠讚

yingtzu

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
房間很大佈置很溫馨，還有提供下午茶點，非常棒的住宿經驗
於 2018 年 6 月住了 1 晚
Anne 於 2018年6月28日回覆
Thank you!

4/10 不太好

piper，L

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體和客房舒適度
差強人意
缺點 1.離車站遠 2.廁所沒垃圾桶，亦無洗手處 3.陽台在廁所旁，隔壁說話就像廁所內 4.夏天室內超悶熱，開窗亦無通風 5.櫃臺服務過於隨意 6.窗外風景因隔壁新建旅館，被遮了一半。
於 2017 年 7 月住了 3 晚

10/10 有夠讚

KA MING

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very comfortable hotel
The hotel is excellent. Good location, good facilities, comfortable room with bath tub and nice view of the mountain!

10/10 有夠讚

Lei Ho

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
溫暖舒適的住宿體驗
飯店乾淨舒適，雖然空間並不是非常大，但對於停留三天的我們已相當足夠。我們很幸運在房外有個大露台，可以欣賞美麗的山景。飯店的服務人員也相當熱心的提供我們任何需要的協助。一切都很棒！

10/10 有夠讚

YuYu

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
一間覺得舒服的飯店
距車站及大街不遠,房間不大,但舒適

8/10 不錯哦

YUNG HSIN，台灣

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
物超所值, 值得入住
飯店雖然不大, 但還算舒適, 且大廳旁特別設有交誼廳, 同行友人可聚在一起 泡茶聊天, 飯店就再夏慕尼市中心區, 餐廳,逛街,都方便, 離往南針峰纜車距離 步行約15分鐘

10/10 有夠讚

Sasha

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Amazing location, friendly staff !
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Bruno

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Ideal location. Comfortable, great breakfast
於 2024 年 5 月住了 4 晚
The Arve Team 於 2024年5月24日回覆
Thank you so much !

10/10 有夠讚

Nisaina

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nous avons passé un excellent séjour, merci à toute l'équipe. Le petit-déjeuner est excellent
於 2024 年 5 月住了 1 晚
The Arve Team 於 2024年5月16日回覆
Merci à vous pour votre agréable commentaire suite à votre récent séjour !

10/10 有夠讚

Reni

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
loved it. stayed with a 4 year old. very friendly team. lovely cosy hotel. good location . walls a bit on the thin side , for one night for us it was amazing. breakfast is really good value with local foods. would come back
於 2024 年 5 月住了 1 晚
The Arve Team 於 2024年5月16日回覆
Thank you for the lovely review !It will be shared to all our staff ! See you soon again in Chamonix !

8/10 不錯哦

Laurent

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Personnel aux petits soins, situation parfaite et belle vue sur les montagnes. Petit dej très sympa.
於 2024 年 5 月住了 1 晚
The Arve Team 於 2024年5月6日回覆
Merci !

10/10 有夠讚

Teresita de Jesús Ruiz，Playa del Carmen

於 2024 年 4 月住了 2 晚
The Arve Team 於 2024年5月22日回覆
Merci !

8/10 不錯哦

Serenella

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
The Arve Team 於 2024年5月2日回覆
Merci !

10/10 有夠讚

Andrea Beatriz

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff was greate!!! The hotel is beautiful, the lobby excellent service and facilities. The room size was perfect
於 2024 年 4 月住了 3 晚
The Arve team 於 2024年4月30日回覆
Dear Andrea, all the team thank you for your perfect feedback !Hope to see you soon,Best Regards

8/10 不錯哦

Ming

情侶出遊
喜歡：整潔度、員工素質和設施服務
The hotel is dated and space is very small for 2 adults. Staff is very friendly and the afternoon cakes and coffee is nice bonus.
於 2024 年 4 月住了 1 晚
The arve team 於 2024年4月30日回覆
Dear Ming,Thank you very much for your nice feedback,Best regards,

10/10 有夠讚

Licen

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location and service
於 2024 年 3 月住了 5 晚
The Arve Team 於 2024年4月24日回覆
Thank you !

10/10 有夠讚

John

Very helpful and friendly staff, excellent location, private parking and excellent restaurant next door
於 2024 年 4 月住了 1 晚
The Arve Team 於 2024年4月22日回覆
Thank so much !Such a pleasure to read your kidn review.See you next time in Chamonix !

10/10 有夠讚

Fan，Lüdenscheid

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Sehr gut!
於 2024 年 4 月住了 2 晚
The Arve Team 於 2024年4月15日回覆
Lieber Gast,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,

6/10 一般般

Jean-Claude

喜歡：整潔度、員工素質和設施服務
We did not get a confirmation for our reservation, so we booked a second one. Both reservations included all the name in our party, so it was obvious that one of the reservation had to be cancelled. The hotel did not validate, nor asked any question and charged both reservations. They were not open to credit the charges. It’s frustrating.
於 2024 年 4 月住了 1 晚
The Arve Team 於 2024年4月15日回覆
Dear Sir,We are sorry to read that we did not met your expectations.We stay at your entire disposal,Best regards,

10/10 有夠讚

Mansik

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good restaurant. I like it. Small space. A little cold.
於 2024 年 4 月住了 1 晚
Arve Team 於 2024年4月15日回覆
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 有夠讚

Rick

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Stayed for 3 days after coming from the 3 Valleys ski area. This stay was a fantastic experience - parking was easy and convenient, check in was smooth as the gentleman was pleasant and professional. He explained the logistics of the hotel and offered info about the surrounding area. The hotel had a bar lounge area on the first floor with a pool table, foosball table, fireplace and lounging area for free afternoon teatime … it also had a small workout area with sauna/showers, climbing wall and relaxation area. Our room was spacious and had a gorgeous view of the creek and the Aiguille du Midi … Breakfast was great with a wide range of food choices along with a beautiful view from the dining area. The hotel offered a discount for Ski rental through a shop nearby and had a ski locker for use by guests. Restaurants and shopping were all around - we walked to the town center and roamed about easily. This will be our first choice if we return to Chamonix in the future - thank you L’Arve !! Booking through Expedia made it easy and all the charges were exactly as expected - bravo to both !
Arve Team 於 2024年3月18日回覆
Thank you so much !See you hopefully soon again !

8/10 不錯哦

simeon

家庭旅遊, 親子旅遊
喜歡：員工素質和設施服務
於 2024 年 2 月住了 3 晚
The Arve Team 於 2024年3月4日回覆
Thank you !

10/10 有夠讚

Gregg

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing experience with hotel L’arve staff
We stayed here for the night on our way home from Les Menuires and now are thinking this could be our next destination. The staff at L’arve were helpful, delightful, and even great French teachers. Such a wonderful experience on our journey. Thanks staff at L’arve for making this an amazing experience.
於 2024 年 2 月住了 1 晚
The Arve Team 於 2024年3月4日回覆
Thank you !

8/10 不錯哦

Daniel

於 2024 年 2 月住了 2 晚
Florent 於 2024年2月22日回覆
Merci !

6/10 一般般

James

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Overall good hotel, just a shame about the paper thin walls and ceiling as you can hear everything, it sounded like there was an elephant stomping around above our room every night until about midnight. But the hotel was clean and friendly I wouldn’t stay again because of the noise and having a young child with us
於 2024 年 2 月住了 4 晚
Douay F.Hotel Manager 於 2024年2月18日回覆
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

10/10 有夠讚

David

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great option for a ski weekend
Very comfortable and well located hotel with friendly staff. Bedrooms great, bathrooms and common areas clean and an overall good vibe
於 2024 年 1 月住了 3 晚
JACQUIOT.A - Adjointe de direction 於 2024年2月13日回覆
Dear David,Thanks a lot for your great feedback.We hope to see you another time,Best regards

10/10 有夠讚

Dominique

喜歡：整潔度和員工素質
於 2024 年 2 月住了 1 晚
The Arve Team 於 2024年2月8日回覆
Merci :)

10/10 有夠讚

Brian

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was very nice. The hotel has a wonderful breakfast before skiing, watwr and coffee stations, pool table and nice sitting area. Ski bus is right outside of hotel. Near by ski rental too. All in walking diatance to shoppIng, food and train.
於 2024 年 1 月住了 3 晚
The Arve Team 於 2024年1月26日回覆
Thank you

10/10 有夠讚

Leonardo

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hospedagem Impecável
Um hotel incrível, com quartos confortáveis; vários mimos para os hóspedes (como água saborizada, café, chá, chocolate quente, pães e bolos); e uma excelente equipe de atendimento, que conta com um funcionário brasileiro que nos ajudou muito.
於 2024 年 1 月住了 2 晚
Arve Team 於 2024年1月26日回覆
Thank you !

10/10 有夠讚

Raemy

喜歡：整潔度和員工素質
於 2023 年 12 月住了 5 晚
The Arve Team 於 2024年1月26日回覆
Thank You

10/10 有夠讚

Andres

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excelente
Increíble
於 2023 年 12 月住了 3 晚
The Arve Team 於 2024年1月26日回覆
Thank you !

10/10 有夠讚

Dorothée

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Une nuit passée dans cette hotel . Tout est parfait. La chambre, proximité, petit déjeuner. Parfait
於 2023 年 12 月住了 1 晚
La Reception 於 2023年12月13日回覆
Quel plaisir de lire votre entière satisfaction !Merci à vous !

10/10 有夠讚

Jennifer

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel is on the river, with a lawn for relaxing. Pastries, coffee, tea provided daily. Bar at hotel with comfy chairs for lounging. Walk to pedestrian streets. Free bikes to use, and can ride from hotel up the chamonix valley on bike paths.
於 2023 年 9 月住了 2 晚
Anaïs.J / Adjointe de direction 於 2023年11月9日回覆
Dear Jennifer,All the team thank you for your feedback concerning your stay in our hotel. We are glade to see that you enjoyed your holidays. Hope to see you a next time.

10/10 有夠讚

Esteban

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
All that you need in Chamonix
It was amazing because it have all that you need in the travel. The bedroom always was clean and hot. The brrakfast had the necesary things AND variable menú.
於 2023 年 11 月住了 1 晚
Anaïs.J / Adjointe de direction 於 2023年11月9日回覆
Dear Esteban,Thank you very much for your great 10/10 ! Hope to see you again then, maybe for winter season.

4/10 不太好

Bill

情侶出遊
喜歡：整潔度
We had reserved a one bedroom apartment unit, but we discovered the one bedroom apartments had the bedroom in a basement with no window or ventilation. Even worse, the toilet was upstairs, and the stairs were very narrow. We requested a room on one level. We were given a very small room with a tiny bathroom, which the staff told us was the only room available. Later we discovered there were much nicer rooms available. Even mentioning Rick Steves did not merit better treatment.
於 2023 年 10 月住了 3 晚
Douay F 於 2023年10月27日回覆
Dear Guest,We thank you for your review.We did propose you the last room since you had trouble with stairs. It was our last room that day, we can prove it to you if you want. We did our best to provide you with a good service, and it seems that you fell betrayed...Of course we have bigger rooms but I think you did not travel to Chamonix to share rooms ?Anyhow, do not hesitate during a future stay, to inform your Hotels that you do not like stairs, that will definitely help the service to provide you with a better service, without having to guess what your desire are.Best regards,

10/10 有夠讚

Taina

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excepcional
A hospedagem nos surpreendeu do início ao fim. Fomos muito bem recebidos, as comodidades do hotel não se comparam a hotéis que já fui anteriormente, muito acolhedor e tranquilo. Disponibilizam máquina de café e chocolate quente, água e chá a vontade para os hóspedes. Excelente localização. Choveu e tinham guarda chuvas disponíveis nas saídas, sauna a seco, bicicletas a vontade. Posso dizer que foi a melhor hospedagem que tive até hoje.
於 2023 年 10 月住了 3 晚
Arve Team 於 2023年11月3日回覆
Prezado hóspede,Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve.Atenciosamente,

10/10 有夠讚

Marisela

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing hotel
This place is so charming. Super eco friendly, service is actually first class from front desk to restaurant. Not to mention the location is perfect and right at the edge of the river. 5 stars without 5 star price.
於 2023 年 10 月住了 1 晚
The Arve Team 於 2023年10月24日回覆
Thank you so much !We try our best to provide the best experience to our guest.

10/10 有夠讚

Peishih

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Thanks to the room upgrade and the receptionist introduced a very good local restaurant “Bizes”. Our family had a great time staying at Hôtel de l'Arve by HappyCulture.
於 2023 年 10 月住了 1 晚
Florent 於 2023年10月23日回覆
Thank to you !

10/10 有夠讚

Carole

寵物同遊
喜歡：整潔度、員工素質和住宿環境和硬體
The hotel was very central with ample parking and comfortable rooms. The reception staff were charming.
於 2023 年 10 月住了 1 晚
The Arve Team 於 2023年10月9日回覆
Thank you !

10/10 有夠讚

Gabriel

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was perfect! Thank you!
於 2023 年 9 月住了 3 晚
The Arve Team 於 2023年10月4日回覆
Thank you so much !

10/10 有夠讚

Leni

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Incrível espetacular
Incrível, excelente localização, super confortável, cama e Lencois maravilhosos, atendimento feito pelo Cristiano fundamental, super indicamos, na medida certa, bebidas quentes e croassant a vontade, voltaremos com ceeteza
Hotel incrivel
於 2023 年 9 月住了 2 晚
The Arve Te 於 2023年10月3日回覆
Thank you very much for your lovely comment

8/10 不錯哦

Susan

家庭旅遊
喜歡：整潔度和員工素質
Great location and very friendly, helpful staff
於 2023 年 9 月住了 2 晚
Arve Team 於 2023年9月22日回覆
Merci

6/10 一般般

Jeff

情侶出遊
喜歡：員工素質
Being at this hotel is like camping. No frills, tiny room, no air conditioning, no window screens, ridiculously small bathrooms and shower you can’t turn around in without hitting the temp control. The cost for such an experience is exorbitant, well over 300E. Their only saving grace is the wonderful Claire, who works at reception and is brimming with good suggestions for where to dine, sightsee etc. also there is a nice patio beside a fast running glacial stream- that’s it in a nutshell.
於 2023 年 9 月住了 1 晚
The Arve Team 於 2023年9月15日回覆
Dear Guests,Thank you for your review.We took note of your comment.Please be aware that we do have bigger room available.The day the glacier will get bigger again, we will think about getting air conditionning in our rooms.Best regards

10/10 有夠讚

YURIY

於 2023 年 9 月住了 1 晚
The Arve Team 於 2023年9月15日回覆
Thank you very much !