"This is meant to be a five star property but instead you get one star service. There are no bilingual staff here, so should you not speak Spanish and you have any issues you will have problems.
The building is showing it's age and basic amenities such as internet are not great. Even the TV in the room required updating and maintenance as it had horizontal lines throughout. This brings me on to the main issue of this stay, which was maintenance. Although the hotel sent two emails on the actual day of arrival (one in Spanish and the other in English) stating the opening times of all their facilities. NONE were available due to maintenance being carried out. You would think having two pools for example, that you split when you close either but not here. Didn't even stay the full duration and rebooked into another hotel. Bad experience and definitely not returning "
Are you looking for a luxury hotel for your Chacao vacation?
Chacao has some interesting things to see and do including Antena de Electricidad Sabas Nieves and Fundacion Centro de Estudios Latinoamericanos Romulo Gallegos, so you might want to take in the local sights during your visit.
Planning for the weather is a good way to make your trip to Chacao relaxing and enjoyable, especially when you're splurging. The hottest months are usually September and May with an average temp of 69°F, while the coldest months are February and January with an average of 67°F. The rainiest months in Chacao are October, August, May, and September, with each month seeing an average of 9 inches of rainfall.
What's there to see and do in Chacao?
Take in some sights and attractions while you're in Chacao by visiting Antena de Electricidad Sabas Nieves, Fundacion Centro de Estudios Latinoamericanos Romulo Gallegos, and Plaza los Palos Grandes. If you have extra time while you're in the area, you might want to stop by Altamira Square and Centro de Arte La Estancia.
How can I get around Chacao?
It's easier to get around town comfortably when you know your options. You can access metro transit at Altamira Station, Chacao Station, and Chacaito Station.