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"The room itself was very small (I stayed in the smallest type of room) but serviceable. No desk, closet or wardrobe to speak of, but there were a few hangers to hang some clothes. The shower was small and a bit awkward, but I made do. The shower gel and body lotion smelled amazing. I got exactly one teabag, which was caffeine-free, and absolutely delicious. Two flat pillows. The nightstand was entirely taken up by some sort of amplifier? I put it on the floor to make more space. The view from my room of the town and surrounding mountains was incredible. The pool was an added bonus and was relatively warm; I enjoyed swimming laps on a crisp 9C morning. Service was attentive and polite, but not particularly friendly. Breakfast was not included and ridiculously expensive, which was an unfortunate surprise. Luckily there are several delicious bakeries within a five-minute walk which offered very satisfying breakfasts for half the price. The history of the hotel is charming. "

"My girlfriend thoroughly enjoyed the included breakfast. She is not a breakfast person, but enjoyed it at Falkensteiner. The immediate area around the Hotel is full of shopping and dining options. It’s basically at the center of the town. Excellent value!"

"Great hotel A bit far from Centro Bolzano "

"Perfect location in central area of Bolzano. Walkable location for sites, gondola, restaurants and shopping. Great staff. Laundry facilities a bonus! Get a parking spot if you have a car. "

"What was so nice about this property were the front desk people. They were kind and helpful. We had trouble with parking and the staff was exceptional in their help. The breakfast buffet was great. The location is in a busy square. Walking to restaurants was easy and accessible. "

"Very helpful staff. Fantastic breakfast buffet. Large bathroom with plenty of counter space for personal toiletries. A very modern and pleasant place. "

"Stylish hotel located in a great part of Bolzano. The staff are fantastic, it's very clean & well looked after and super comfortable. Cannot recommend it enough!"

"An absolutely great hotel - plenty of history and superb staff. The latter were incredible - all polite, confident and efficient. I needed to stow an electric bike - and the young lady at the front desk personally took me around to where I could leave it securely (she'd only been at the hotel for a short while, but you wouldn't have guessed it). Even the cleaning staff were incredibly polite and helpful. Of course it goes without saying the room was of the highest quality, the lounge beautiful and the breakfast without peer. Management should be congratulated on the way they run this wonderful establishment. "

"Very conveniently located hotel if you are planning to explore the Dolomites! The owner is friendly and very helpful, the food at the restaurant was excellent!!"