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埃斯普朗納迪家庭旅館 - 甜蜜之家的評分

埃斯普朗納迪家庭旅館 - 甜蜜之家
B-18-12, Jalan Seladang, Taman Abad, Johor Bahru, Johor

評論

8.8

有夠讚

10 分，有夠讚；16 則評論中有 11 則" "
8 分，不錯哦；16 則評論中有 2 則" "
6 分，一般般；16 則評論中有 2 則" "
4 分，不太好；16 則評論中有 1 則" "
2 分，很糟糕；16 則評論中有 0 則" "

8.8/10

整潔度

9.2/10

員工素質

8.6/10

設施服務

9.0/10

住宿環境和硬體

評論

6/10 一般般

真實旅客

家庭旅遊
The lift is horrible, can wait for mor than 10 mins,it doesnt stop at our floor,n down,never stop at our floor,press both up n down,lift never stop at our floor,straight up,down slso never stop every floor.
於 2019 年 12 月住了 3 晚
Alex 於 2019年12月25日回覆
Thanks for the review, because now is peak season there is a lot people using the lift so it will need longer waiting time to take the lift (as total 39floor) and when there is full the lift would not be stop at particular floor as no use also if cannot handling more load. Hope for understanding and that's why we also never chase for check out on time and have allowance of half an hour more (even bit longer) than our standard check out time.

8/10 不錯哦

Kathleen Lay

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice stay but be patient with the lift
Unblocked view of city. Friendly owner. Apartment is neat and tidy, with some minor flaws. Water leaking from the master bedroom bathtub and ants will visit if you leave food on the dining table. Only complaint is not fault of the owner, but on building management. The floor is serviced by only 2 lifts, and always full by the time it reaches our floor. We waited for almost half an hour just to get into the lift, and another 5 mins to get to ground floor.
於 2019 年 11 月住了 1 晚
Alex 於 2019年12月6日回覆
thanks for visiting, hope to serve you again. Understood the lift waiting time would be longer especially peak season..

10/10 有夠讚

真實旅客

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The host is very responsive and the area is clean and tidy. Will definitely come and stay again!
於 2019 年 9 月住了 1 晚
Alex 於 2019年10月17日回覆
thanks for visiting, hope to serve you again

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Home stay in JB
Apt 2 bedrooms, is very good for family stay. Spacious for 6-8 adults n children. Clean and good location next to KSL CITY mall. Owner provided helpful info to make our stay hassle free. Highly recommended.
於 2019 年 10 月住了 1 晚
Alex 於 2019年10月14日回覆
thanks for visiting, hope to serve you again

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 7 月住了 2 晚
Alex 於 2019年7月23日回覆
thanks

10/10 有夠讚

Bee Leng

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 6 月住了 1 晚
Alex 於 2019年6月9日回覆
thanks for visiting, hope to serve you again

4/10 不太好

真實旅客

不喜歡：整潔度
於 2019 年 1 月住了 1 晚
Alex 於 2019年1月30日回覆
... ok

6/10 一般般

真實旅客

喜歡：員工素質
不喜歡：住宿環境和硬體
Disappointed with the alternate unit with no decor
This unit was not available changed to another unit with no decor. The bed was too soft not comfortable to sleep. No coffee and tea. Nevertheless, the view is nice as it face the sea.
於 2018 年 12 月住了 2 晚
Alex 於 2018年12月31日回覆
hi, sorry about that because of the leaking issue we are unable to give the unit to you only able to relocate you to another unit, hope can serve you again in future

10/10 有夠讚

Carol

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Enjoyable trip
Good gathering with others family member
於 2018 年 12 月住了 1 晚
Alex 於 2018年12月20日回覆
thanks for visiting, hope to see you again next time

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great short stay
Easy access to KSL and food. Quick and easy check in to apartment with clear instructions from owner. Came with lots of mattresses and sleeping area, good for big families. Fully furnished apartment. Instant noodles, coffee n tea provided were a thougthful touch. Nice city view at 18th floor. Great wifi. The only thing not so good is there is only 2 channels on tv. Overall a comfortable stay for a big family.
於 2018 年 11 月住了 1 晚
Alex 於 2018年11月28日回覆
hi, thanks for feedback, Because next year Singapore will start to use digital signal so the building is now currently under management to change and upgrade the antenna, hopefully in next time your visit will have a better experiences

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location, great value for a full 2 bedroom apartment!
於 2018 年 7 月住了 1 晚
Alex 於 2018年7月28日回覆
Thanks for visiting, hope to see you again

10/10 有夠讚

WILBER KANICHKHUN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Better than I expected
the apartments are similar to D'esplanade by KSL hotel. you pay lesser but getting the same experience! check-in couldn't been better. 1, don't have to show your passport. 2, save hotel tax (pay on the spot) 3, don't have to queue/wait to get your room. And oh, the WiFi is better than the D'esplanade Wifi (almost non-usable)
於 2018 年 7 月住了 1 晚
Alex 於 2018年7月12日回覆
Thanks for visiting, hope to see you again

10/10 有夠讚

DENNISE，singapore

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very convinient, shopping and food .
The house is very spacious, .my kids like your house as they feel very comfortable and feel at home too. They prefer to buy food and bring too eat to the residence rather than eating at the restaurant. The only thing we dont like is the swimming poll as we see a lot of cigarrete floating.
於 2018 年 6 月住了 1 晚
Alex 於 2018年7月3日回覆
Thanks for the visiting ya

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
ksl short vacation review
very comfortable
於 2018 年 6 月住了 1 晚
Alex 於 2018年6月18日回覆
tqvm

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Spacious and comfortable stay
Host is very responsive. Check in is a breeze. Room is big and comfortable. Locate at the KSL mall. Eveything is near. However the toilet has room for improvement.
於 2018 年 6 月住了 1 晚
Alex 於 2018年6月21日回覆
thanks for visiting, please whatsapp me for the toilet issue so that we can take a look for the problem you mentioned.

10/10 有夠讚

Ivy

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Check in procedures is easy, just follow owner steps to collect card keys fr letter box and earlier 1 hr before time (3pm) ready check in. WiFi strong. Location are best, Ksl and holiday plaza just walking distance a few minutes can reach.
於 2018 年 6 月住了 2 晚
Alex 於 2018年6月13日回覆
thank you so much, see ya next time