We had two rooms. When we arrived, one room had no soap or body wash, and dirty towels hanging on the bathroom door. The other room had a full garbage can, absolutely no toilet paper and the toilet handle barely flushed. Leaves one to wonder what else was not taken care of.
When I went to request soap, there was none to be had. The waitress from the restaurant who also worked at the hotel, was darling and tried her best to help but mentioned because the hotel will be closing for the season soon, they don’t restock supplies. The desk clerk was rude and acted like it was a bother to help because technically he was “off the clock,” it was barely after 9:00 pm. Apparently not having body wash for dispensers has been an ongoing thing—keeping up with maintenance when you have paying guests should be a priority.
The pool was freezing and barely heated. It was impossible to swim for more than 10 minutes, if we were even in there that long. There were only a few towels that looked to have been used already.
The staff at the onsite restaurant was amazing but the hotel itself had much to be desired. The reviews prior looked good so we felt confident booking but would never recommend or stay again.