Location is very convenient for tourist and locals
R'
於 2024 年 6 月住了 2 晚
10/10 有夠讚
Carlos
2024 年 5 月 27 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice Hotel Near IT Park
Good location and great value for your money.
Carlos
於 2024 年 5 月住了 4 晚
10/10 有夠讚
Chelsea
商務旅客, 團體旅遊
2024 年 4 月 27 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Chelsea
於 2024 年 4 月住了 5 晚
10/10 有夠讚
Timothy Steven
情侶出遊
2024 年 4 月 11 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean and quiet. Breakfast was FANTASTIC. Wifi was spotty but mostly ok. Staff VERY friendly and accommodating.
Timothy Steven
於 2024 年 3 月住了 10 晚
10/10 有夠讚
Elwood,Taunton
家庭旅遊
2024 年 1 月 31 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Zerenity Hotel is a better hotel then i expected. Nice, comfortable and cozy.
Elwood
於 2024 年 1 月住了 7 晚
4/10 不太好
Mydel
家庭旅遊
2024 年 1 月 28 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We stay room 310, 408 and 406. Room 310, the exhaust fan from ceiling is dripping with water and straight to toilet bowl. You will get wet while you will pee or pass motion.
There is no hand and face towel provided at all. no room slippers and door card is not working. I need to open by keys manualy. It is very hassle. The toilet alot of molds on shower side .lastly the kettle provided has burning smell when using it
Bathroom towel and bathroom rug is also dirty. No hygiene
Room 408/406 - the toilet bowl will not flush, it over flow when flushing. very dirty. Can not even fix it even after changing toilet bowl itself
The key card is not working, we need to always use manual keys to open the room.
I find that the hotel is new but the amenities is not well maintained. we requested to change room so that we will have better stay but they don't have spare room. And unfortunately they are not able to fix the issues we escalate to them.
so we end up we check out early and move to other hotel to stay.
I hope the hotel will get improved and provide the basic necessity. And be prepared especially if peak season.
Overall experience is bad and dont pass the basic requirement for accomodation