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Surestay Plus By Best Western Cebu City

2.5 star property
Baroque hotel with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Surestay Plus By Best Western Cebu City

Lobby
Family Room, 2 Queen Beds, Non Smoking | 1 bedroom, minibar, in-room safe, individually furnished
Premier Room, 2 Double Beds, Non Smoking | 1 bedroom, minibar, in-room safe, individually furnished
Exterior
Premier Room, 2 Double Beds, Non Smoking | 1 bedroom, minibar, in-room safe, individually furnished
In the heart of Capitol Site, Surestay Plus By Best Western Cebu City offers a warm welcome with a free breakfast buffet and convenient amenities like luggage storage. Explore nearby Ayala Center or unwind in the coffee shop/cafe, where helpful staff ensure your stay is nothing short of exceptional.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
The current price is NT$1,491
NT$1,745 total
includes taxes & fees
Aug 25 - Aug 26

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Premier Room, 2 Double Beds, Non Smoking

Premier Room, 2 Double Beds, Non Smoking | 1 bedroom, minibar, in-room safe, individually furnished

Premier Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 313 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 2 Queen Beds, Non Smoking

1 bedroom, minibar, in-room safe, individually furnished

Family Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 363 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | 1 bedroom, minibar, in-room safe, individually furnished

Superior Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Room, 2 Double Beds, Non Smoking, Kitchenette

1 bedroom, minibar, in-room safe, individually furnished

Premier Twin Room, 2 Double Beds, Non Smoking, Kitchenette

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
LED TV
Separate bedroom
Blackout drapes/curtains
  • 299 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | 1 bedroom, minibar, in-room safe, individually furnished

Superior Room, 2 Twin Beds, Non Smoking

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 253 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking | 1 bedroom, minibar, in-room safe, individually furnished

Superior Room, 1 Queen Bed, Non Smoking

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 221 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 3 Twin Beds, Non Smoking

Premier Room, 3 Twin Beds, Non Smoking | 1 bedroom, minibar, in-room safe, individually furnished

Premier Room, 3 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 305 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for 1 King Bed, Non-Smoking, Superior Room, Mini Bar, Safety Box

1 bedroom, minibar, in-room safe, individually furnished

1 King Bed, Non-Smoking, Superior Room, Mini Bar, Safety Box

  • Sleeps 2

View all photos for 1 Queen Bed, Non-Smoking, Superior Room, Mini Bar, Safety Box

Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

1 Queen Bed, Non-Smoking, Superior Room, Mini Bar, Safety Box

  • Sleeps 2

View all photos for Suite-2 Queen Beds, Non-Smoking, Family Room, Mini Bar, Safety Box

1 bedroom, minibar, in-room safe, individually furnished

Suite-2 Queen Beds, Non-Smoking, Family Room, Mini Bar, Safety Box

  • Sleeps 4

2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box

  • Sleeps 4

View all photos for 2 Single Beds, Non-Smoking, Superior Room, Mini Bar, Safety Box

1 bedroom, minibar, in-room safe, individually furnished

2 Single Beds, Non-Smoking, Superior Room, Mini Bar, Safety Box

  • Sleeps 2

View all photos for 3 Single Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box

1 bedroom, minibar, in-room safe, individually furnished

3 Single Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box

  • Sleeps 3

View all photos for Suite-2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Kitchenette, Microwave, Safety Box

1 bedroom, minibar, in-room safe, individually furnished

Suite-2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Kitchenette, Microwave, Safety Box

  • Sleeps 4
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About the neighborhood

Located in Capitol Site, a neighborhood in Cebu City, Surestay Plus By Best Western Cebu City is on the Strip. Magellan's Cross is a notable landmark, and travelers looking to shop may want to visit Ayala Center and SM City Cebu. Zoomers Blacklight Mini Golf and Jose R. Gullas Halad Museum are also worth visiting.
Visit our Cebu City travel guideOpens in a new window
Map
Danaque Building, Capitol Site, Cebu City, 6000

What's nearby

  • Mango Square - 7 min walk - 0.6 km
  • Osmeña Fountain Circle - 7 min walk - 0.6 km
  • Ayala Center - 3 min drive - 1.9 km
  • Waterfront Cebu City Casino - 3 min drive - 2.6 km
  • SM City Cebu - 5 min drive - 3.3 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 42 min drive

Restaurants

  • ‪Jollibee - ‬2 min walk
  • ‪Bo's Coffee - ‬1 min walk
  • ‪Coffee Prince Cebu - ‬3 min walk
  • ‪Yakski Barbeque & Eatery - ‬2 min walk
  • ‪Cardinal Coffea - ‬1 min walk

About this property

Surestay Plus By Best Western Cebu City

Hotel near SM City Cebu
Ayala Center is located near Surestay Plus By Best Western Cebu City, which provides a free breakfast buffet, a coffee shop/cafe, and a bar. Stay connected with free WiFi in public areas, and guests can find other amenities such as a restaurant.
You'll also enjoy perks such as:
  • Free self parking
  • Luggage storage, a banquet hall, and concierge services
  • A 24-hour front desk, an elevator, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 62 individually furnished rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like desk chairs and separate sitting areas.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and bidets
  • 32-inch LED TVs with digital channels
  • Wardrobes/closets, separate sitting areas, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • 9 steps to reach entrance
  • Area rugs in public areas
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Baroque architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 1200 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: PHP 1200 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: GCash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Surestay Plus By Cebu City
Surestay Plus By Best Western Cebu City Hotel
Surestay Plus By Best Western Cebu City Cebu City
Surestay Plus By Best Western Cebu City Hotel Cebu City

Frequently asked questions

Is Surestay Plus By Best Western Cebu City pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Surestay Plus By Best Western Cebu City?

As of 2025/8/24, prices found for a 1-night stay for 2 adults at Surestay Plus By Best Western Cebu City on 2025/8/25 start from NT$1,491, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Surestay Plus By Best Western Cebu City?

Self parking is free at this property.

What time is check-in at Surestay Plus By Best Western Cebu City?

Check-in start time: 2:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Surestay Plus By Best Western Cebu City?

Check-out is at noon.

Where is Surestay Plus By Best Western Cebu City located?

Located in Capitol Site, this hotel is steps from Cebu Doctor's University Hospital and 2.2 mi (3.5 km) from SM City Cebu. Jose Rizal Memorial Library and St Patrick’s Square are also within 10 minutes.

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Surestay Plus By Best Western Cebu City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 113 out of 176 reviews
Rating 8 - Good. 44 out of 176 reviews
Rating 6 - Okay. 12 out of 176 reviews
Rating 4 - Poor. 2 out of 176 reviews
Rating 2 - Terrible. 5 out of 176 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle Culas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly. Breakfast is superb. Would love to come back here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Eliezer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

Eliezer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in Apr 2025

8/10 Good

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and helpful! The hotel is clean.
Stayed 3 nights in May 2025

10/10 Excellent

Ma Angeli

Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean and smelled good! The beds are comfy and the linens looked and smelled clean. The hotel’s location was perfect for what we came to Cebu for. I’d stay here again.
Stayed 2 nights in May 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so nice and very helpful!
Stayed 9 nights in May 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to coffee shops, restaurants and groceries.
Stayed 5 nights in May 2025

10/10 Excellent

Nadina

Liked: Cleanliness, staff & service, property conditions & facilities
It was the perfect hotel I needed at that time because it was right across Cebu Doctors Hospital
Stayed 3 nights in May 2025

10/10 Excellent

MARIA ELENA

Liked: Cleanliness, amenities
I didn’t get the chance to explore the area because I only stayed overnight but I love to come back someday and stay in this hotel.
Stayed 1 night in May 2025

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with breakfast included which was very tasty. Staff are so helpful and friendly. Very clean and quiet. We enjoyed our 2 night stay here. Lovely reception area to sit and relax.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carmel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
clean, the staffs are friendly and nice.
Stayed 10 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Nice place & people , got a great time.
Stayed 6 nights in Mar 2025

8/10 Good

Dulce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a few days, property was in good location, lots of restaurants and entertainment nearby. They charge too much for airport transfer, though.
Stayed 3 nights in Mar 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Oct 2024

10/10 Excellent

REID

Liked: Cleanliness, staff & service, property conditions & facilities
Great location great rooms
Stayed 1 night in Nov 2024

8/10 Good

tri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent amenities and room is good size and clean. Staff is very friendly.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel and there warm accommodations plus the very good breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ken

Liked: Cleanliness, property conditions & facilities
This placecis awesome
Stayed 1 night in Jan 2025

10/10 Excellent

Cherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay while in Cebu City. The bldg.is newly renovated. It’s clean and the staff are nice and very accommodating.
Stayed 2 nights in Mar 2025

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying with surestay. The staff are very nice and accommodating. Definitely recommended ! We will be back next time we visit cebu ❤️
Stayed 3 nights in Mar 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff.
Stayed 1 night in Oct 2024

10/10 Excellent

John Elmer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding Hotel in Cebu City!

The hotel provided excellent service. Very prime location and new amenities. Also the price is absolutely very reasonable with free breakfast included. Thanks for the promotion. Keep up the great job!
Stayed 1 night in Mar 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very clean hotel with a great location (close to downtown Cebu City). The staff are incredibly helpful and friendly.
Stayed 3 nights in Jan 2025

8/10 Good

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities
employees are super nice. rooms are clean overall, 4 stars.
Stayed 15 nights in Jan 2025