Dear Mr. Ronald,Thank you very much for a great review of our hotel. We are delighted to hear that you enjoyed your stay! We look forward to welcoming you back to Quest Cebu!Best Regards,
6/10 一般般
真實旅客
2023年10月4日
喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
真實旅客
於 2023 年 9 月住了 2 晚
Quest Hotel Management 於 2023年10月4日回覆
Dear Valued Guest,Thank you very much for a great review of our hotel. We are delighted to hear that you enjoyed your stay! We look forward to welcoming you back to Quest Cebu!Best Regards,
8/10 不錯哦
kinshun
2023年5月26日
喜歡:整潔度、員工素質和住宿環境和硬體
kinshun
於 2023 年 5 月住了 3 晚
Quest Management 於 2023年6月7日回覆
Dear Mr. Kinshun,Thank you very much for a great review of our hotel. We are delighted to hear that you enjoyed your stay! We look forward to welcoming you back to Quest Cebu!Best Regards,
6/10 一般般
CHEN WEI
家庭旅遊
2023年1月24日
喜歡:員工素質
人員的素質及服務都很好,但硬體設備顯得十分的老舊破損...。
飯店的位置很好,短期住宿還是很不錯的
CHEN WEI
於 2023 年 1 月住了 1 晚
Quest Management 於 2023年2月6日回覆
Dear Chen Wei,Greetings!Thank you very much for highlighting our ever hardworking staff and our great location. However, , I am very sorry to hear about the some of the room amenities are old and damaged. Thank you so much for letting us know. We have given your feedback to the Housekeeping and Maintenance department and we are working on fixing this concern going forward.It is feedback like yours that truly help us improve our hotel and services. We hope to have the opportunity to be of service to you once again in the near future. Best Regards,
10/10 有夠讚
真實旅客
2020年3月7日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2020 年 2 月住了 2 晚
Quest Management 於 2020年3月8日回覆
Dear Guest, Thank you for your perfect rating. We look forward to welcoming you back on your next Cebu visit.
Dear Hsiang-En,
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments. We aim to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We are excited to welcome you again soon!
Sincerely yours,
Quest Cebu Management
Thank you for staying at Quest Hotel and Conference Center-Cebu! We have noted all your observations in the room and forwraded to the concerned department for proper handling. We hope for the opportunity of another visit soon. You may contact us directly. We look forward to welcoming you back to Quest Hotel Cebu.
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
10/10 有夠讚
真實旅客
團體旅遊
2020年2月1日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
飯店門口有安檢,房間整潔,員工友善。
真實旅客
於 2020 年 1 月住了 1 晚
Quest Management 於 2020年2月8日回覆
Thank you for staying at Quest Hotel and for highlighting our friendly staff, clean rooms and our security. We aim to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
6/10 一般般
Chien Ping
2020年1月14日
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Chien Ping
於 2020 年 1 月住了 1 晚
Quest Cebu Management 於 2020年1月29日回覆
Dear Chien Ping,
Thank you so much for choosing our hotel. We are sincerely concerned about the rating you gave and would like to ask for more information for us to better understand the circumstances that led you to give us a low rating. Thank you, once again, and We wish you a very happy and restful week.
Sincerely yours,
Quest Cebu Management
4/10 不太好
HAO-YUN
2020年1月4日
喜歡:整潔度、員工素質和客房舒適度
Everything is really good when we stay in the hotel. that make us not feeling well
HAO-YUN
於 2020 年 1 月住了 2 晚
Quest Cebu Management 於 2020年1月10日回覆
Dear Hao-yun,
Thank you for staying at Quest Cebu. It is always a pleasure to have you as our guest. We do hope you will return to Quest Cebu and allow us to provide you another marvelous stay.
Sincerely yours,
Quest Cebu Management
Dear Pei-Ling,
I am sorry to hear that you did not have a good impression upon arrival. We wish we were able to turn your experience around. Thank you for the feedback and we hope to see you again! Happy Holidays.
8/10 不錯哦
真實旅客
家庭旅遊
2019年11月22日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2019 年 11 月住了 1 晚
Quest Cebu Management 於 2019年12月2日回覆
Dear Guest,
Thank you for staying at Quest Cebu. It is always a pleasure to have you as our guest. We do hope you will return to Quest Cebu and allow us to provide you another marvelous stay.
Sincerely yours,
Quest Cebu Management
Thank you for staying at Quest Cebu, it was great of you to point out our hotel at its best. We are so happy to hear that you enjoyed your accommodation. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Looking forward to see you back in your future travels and stay here in Quest Cebu.
2/10 很糟糕
Senwen
家庭旅遊
2019年11月9日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Senwen
於 2019 年 11 月住了 1 晚
Quest Cebu Management 於 2019年12月2日回覆
Dear Senwen,
Thank you for taking the time to review our property, your comments are very much valued. Looking forward to you future visit and we wish you a pleasant travels ahead.
Sincerely yours,
Quest Cebu Management
10/10 有夠讚
真實旅客
2019年11月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very convenient and near Ayala shopping mall, feel safe to stay here.
真實旅客
於 2019 年 9 月住了 3 晚
Quest Cebu Management 於 2019年11月7日回覆
Dear Guest,
Thank you for staying Quest Cebu and for taking the time to write a review. We're glad to hear that you enjoyed your stay. Looking forward of your future stay and give us a chance to exceed further your experience. It would be a pleasure to personally welcome you back to Quest Cebu.
Sincerely yours,
Quest Cebu Management
Dear Guest,
Thank you for your comments and for taking the time to write a review. We appreciate your comments with our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We, however, regret to know that you did not fully enjoy your stay. Upon verification, there was no log regarding noise issue from your room whilst on your stay. We wish you would have let us know of your concerns while in the property we would have done everything we can to ensure a more convenient yet comfortable stay. We hope this hasn’t put you off a return stay and reach out to us directly.We hope we will have the pleasure of hosting you again for your next travel in Cebu.
Sincerely yours,
Quest Cebu Management
4/10 不太好
Fang Kai
家庭旅遊
2019年11月1日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
進出不方便,服務人員態度不好
Fang Kai
於 2019 年 8 月住了 1 晚
Quest Cebu Management 於 2019年11月8日回覆
Dear Fang,
Thank you for staying at Quest Cebu. Our hotel aims to provide a truly cool, clean and comfy experience and we are saddened with your observations.We wish you would have let us know of your concerns right away we could have done our best to ensure a wonderful stay We hope this hasn't put you off a return stay and give us a chance to turn your experience around. We look forward to welcoming you back to Quest Hotel Cebu.
Sincerely yours,
Quest Cebu Management
10/10 有夠讚
Chi Wei
2019年10月25日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Chi Wei
於 2019 年 10 月住了 1 晚
Quest Cebu Management 於 2019年10月28日回覆
Dear Chi Wei,
Thank you for staying at Quest Cebu. It is always a pleasure to have you as our guest. We do hope you will return to Quest Cebu and allow us to provide you another marvelous stay.
Sincerely yours,
Quest Cebu Management
10/10 有夠讚
真實旅客
2019年10月20日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2019 年 10 月住了 1 晚
Quest Cebu Management 於 2019年10月22日回覆
Dear Guest,
Thank you for staying at Quest Cebu. It is always a pleasure to have you as our guest. We do hope you will return to Quest Cebu and allow us to provide you another marvelous stay.
Sincerely yours,
Quest Cebu Management
8/10 不錯哦
Channing
2019年10月14日
喜歡:員工素質和住宿環境和硬體
Channing
於 2019 年 10 月住了 1 晚
Quest Cebu Management 於 2019年10月16日回覆
Dear Channing,
Thank you for staying at Quest Cebu. It is always a pleasure to have you as our guest. We do hope you will return to Quest Cebu and allow us to provide you another marvelous stay.
Sincerely yours,
Quest Cebu Management
Thank you for highlighting our restaurant, staff and cleanliness. We are pleased to know that you enjoyed your stay, Rest assured that we will look into aircon unit for improvement.
We hope that this will not hinder you from coming back. we look forward in seeing you again next time.
Dear Weiman,
Thank you for your rating and feedback! We are pleased to know that you enjoyed your stay with us. Rest assured that our team will look into your concern for improvement.
We look forward in seeing you again on your next Cebu visit.
10/10 有夠讚
YUEHFENG
2019年10月5日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
YUEHFENG
於 2019 年 9 月住了 3 晚
Quest Cebu Management 於 2019年10月9日回覆
Dear Yuehfeng,
Thank you for staying at Quest Cebu. It is always a pleasure to have you as our guest. We do hope you will return to Quest Cebu and allow us to provide you another marvelous stay.
Sincerely yours,
Quest Cebu Management
6/10 一般般
Kanghsin
2019年9月26日
就一般水準的飯店,浴室很小,唯獨位置很好,對面就是mall,樓下有便利商店跟麥當勞。
Kanghsin
於 2019 年 9 月住了 2 晚
Quest Cebu Management 於 2019年9月29日回覆
Dear Kangshin,
Thank you for staying at Quest Cebu. We appreciate your comments regarding our location which is convenient for dining and shopping. Our hotel aims to provide a truly cool, clean and comfy experience and we are saddened that you still find our rooms small for you.Please reach out to us directly if you would be willing to give us a chance to turn your experience around we would be glad to recommend you our rooms with a bigger space.It would be a pleasure to personally welcome you back to Quest Cebu.
Sincerely yours,
Quest Cebu Management
Dear I-Hsing,
Thank you for staying at Quest Cebu and for highlighting our good location within the city. We, however, sorry to know of your observation. On-going renovation and furniture improvement are also happening and will continue to do so to ensure a cool, clean and comfy experience at all times. We hope this hasn't put you off a return stay with us. It would be a pleasure to personally welcome you back to Quest Cebu.
Sincerely yours,
Quest Cebu Management
10/10 有夠讚
真實旅客
2019年9月20日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
飯店很棒!預定5間房,就發現有2間房冷氣會漏水
真實旅客
於 2019 年 9 月住了 1 晚
Quest Cebu Management 於 2019年9月25日回覆
Dear Guest,
Thank you for staying at Quest Cebu. It is always a pleasure to have you as our guest. We do hope you will return to Quest Cebu and allow us to provide you another marvelous stay.
Sincerely yours,
Quest Cebu Management
Dear JC,
Thank you for staying at Quest Cebu and for highlighting our good location within the city. We, however, sorry to know of your disappointments.Our hotel aims to provide a truly cool, clean and comfy experience. We already called the attention of our concerned department to check the room and make sure that we were able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guest, just like you. Please reach out to us directly if you would be willing to give us a chance and turn your experience around. It would be a pleasure to personally welcome you back to Quest Cebu.
Sincerely yours,
Quest Cebu Management
8/10 不錯哦
CHILIN
2019年9月8日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
CHILIN
於 2019 年 8 月住了 2 晚
Quest Cebu Management 於 2019年9月13日回覆
Dear Chilin,
Thank you for choosing our hotel. We are so glad to know that you enjoyed your stay with us base on your ratings.We too are excited to welcome you again soon!
Sincerely yours,
Quest Cebu Management
8/10 不錯哦
真實旅客
2019年9月8日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2019 年 8 月住了 2 晚
Quest Cebu Management 於 2019年9月13日回覆
Dear guest,
Thank you for choosing our hotel. We are so glad to know that you enjoyed your stay with us base on your ratings.We too are excited to welcome you again soon!
Sincerely yours,
Quest Cebu Management
8/10 不錯哦
真實旅客
2019年9月8日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2019 年 8 月住了 2 晚
Quest Cebu Management 於 2019年9月13日回覆
Dear guest,
Thank you for choosing our hotel. We are so glad to know that you enjoyed your stay with us base on your ratings.We too are excited to welcome you again soon!
Sincerely yours,
Quest Cebu Management
8/10 不錯哦
真實旅客
2019年9月8日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2019 年 8 月住了 2 晚
Quest Cebu Management 於 2019年9月13日回覆
Dear guest,
Thank you for choosing our hotel. We are so glad to know that you enjoyed your stay with us base on your ratings.We too are excited to welcome you again soon!
Sincerely yours,
Quest Cebu Management
8/10 不錯哦
CHILIN
2019年9月8日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
CHILIN
於 2019 年 9 月住了 1 晚
Quest Cebu Management 於 2019年9月13日回覆
Dear Chilin,
Thank you for choosing our hotel. We are so glad to know that you enjoyed your stay with us base on your ratings.We too are excited to welcome you again soon!
Sincerely yours,
Quest Cebu Management
8/10 不錯哦
CHILIN
2019年9月8日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
CHILIN
於 2019 年 9 月住了 1 晚
Quest Cebu Management 於 2019年9月13日回覆
Dear Chilin,
QThank you for choosing our hotel. We are so glad to know that you enjoyed your stay with us base on your ratings.We too are excited to welcome you again soon!
Sincerely yours,
Quest Cebu Management
8/10 不錯哦
CHILIN
2019年9月8日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
CHILIN
於 2019 年 9 月住了 1 晚
Quest Cebu Management 於 2019年9月13日回覆
Dear Chilin,
Thank you for choosing our hotel. We are so glad to know that you enjoyed your stay with us base on your ratings.We too are excited to welcome you again soon!
Sincerely yours,
Quest Cebu Management
8/10 不錯哦
CHILIN
2019年9月8日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
CHILIN
於 2019 年 9 月住了 1 晚
Quest Cebu Management 於 2019年9月13日回覆
Dear Chilin,
Thank you for choosing our hotel. We are so glad to know that you enjoyed your stay with us base on your ratings.We too are excited to welcome you again soon!
Sincerely yours,
Quest Cebu Management
4/10 不太好
真實旅客
情侶出遊
2019年8月28日
不喜歡:整潔度和住宿環境和硬體
地理位置方便,但客房有潮濕味,淋浴間的水很容易濺到外面
真實旅客
於 2019 年 8 月住了 1 晚
Quest Management 於 2019年9月2日回覆
Dear Valued Guest,
I am sad to hear of your experience as we always aim to provide cool, clean and comfy stay to our guests. Rest assured that this is already noted by our engineering team for improvement.
We hope that this will not hinder you from coming back.
8/10 不錯哦
真實旅客
2019年8月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 8 月住了 5 晚
Quest Management 於 2019年8月26日回覆
Thank you for your rating!
8/10 不錯哦
真實旅客
2019年8月22日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2019 年 8 月住了 2 晚
Quest Cebu Management 於 2019年9月13日回覆
Dear Guest,
Thank you for staying at Quest Cebu. It is always a pleasure to have you as our guest. We do hope you will return to Quest Cebu and allow us to provide you another marvelous stay.
Sincerely yours,
Quest Cebu Management
8/10 不錯哦
真實旅客
親子旅遊
2019年8月13日
喜歡:整潔度、員工素質和住宿環境和硬體
地點方便,早餐不錯很多樣
真實旅客
於 2019 年 8 月住了 2 晚
Quest Management 於 2019年8月18日回覆
Thank you for highlighting our location and breakfast, We are pleased that you enjoyed your stay with us.
We look forward on your next Cebu visit.
Dear Guest,
Thank you for staying at Quest Cebu, it was great of you to point out our hotel at its best. Your generous compliments are truly delightful and have been shared to our team. We assured your safety while in the property.We look forward to seeing you on your next trip to Cebu!
Sincerely yours,
Quest Cebu Management
10/10 有夠讚
Robert
團體旅遊
2024年5月2日
喜歡:整潔度、員工素質和住宿環境和硬體
I always enjoy coming to the quest hotel. I stayed here three times in the last several months. The staff are very friendly and cooperative. The rooms are clean for facilities on average are good. I like the fact that they actually have good hot water in the shower. Plenty towels. The swimming pool is very good with the bar in the middle great place to spend several hours. My only complaint is the food in the dining room.
Robert
於 2024 年 4 月住了 4 晚
Quest Hotel Management 於 2024年5月3日回覆
Dear Mr. Robert,Thank you very much for a great review of our hotel and for highlighting the cleanliness in our hotel. However, I am very sorry to hear about your food experience, we would appreciate it if you could provide us with further details of your experience during your stay. We hope this hasn't put you off a return stay and allows us the opportunity to turn your experience around.Best regards,
8/10 不錯哦
sharon
團體旅遊
2024年4月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice place near by Ayala Center
sharon
於 2024 年 4 月住了 3 晚
Quest Hotel Management 於 2024年5月3日回覆
Dear Ms. Sharon,Thank you very much for highlighting our Location. We are delighted to hear that you enjoyed your stay! We look forward to welcoming you back to Quest Cebu!Best Regards,
10/10 有夠讚
Aiza
2024年4月29日
喜歡:整潔度、員工素質和住宿環境和硬體
Will come back again.
Aiza
於 2024 年 4 月住了 1 晚
Quest Hotel Management 於 2024年5月1日回覆
Dear Ms. Aiza,Thank you very much for a great review of our hotel. We are delighted to hear that you enjoyed your stay! We look forward to welcoming you back to Quest Cebu!Best Regards,
10/10 有夠讚
Tim
團體旅遊
2024年4月25日
喜歡:整潔度、員工素質和住宿環境和硬體
The property is very close to the shopping centre in Cebu City, Ayala. It is convenient, although there is rather a large road directly To Ross before getting to the shopping centre.
Tim
於 2024 年 4 月住了 1 晚
Quest Hotel Management 於 2024年4月27日回覆
Dear Mr. Tim,Thank you very much for a great review of our hotel. We are delighted to hear that you enjoyed your stay! We look forward to welcoming you back to Quest Cebu!Best Regards,
6/10 一般般
Arlene,Vacaville
2024年4月25日
.
Arlene
於 2024 年 4 月住了 4 晚
Quest Hotel Management 於 2024年4月27日回覆
Dear Ms. Arlene, Thank you for your review. We, however, regret to know that you did not fully enjoy your stay based on the ratings you gave us. We would appreciate it if you could provide us with further details of your experience during your stay. Regards,
8/10 不錯哦
Michael
2024年4月22日
喜歡:整潔度、員工素質和住宿環境和硬體
Place was good.
Michael
於 2024 年 4 月住了 10 晚
Quest Hotel Management 於 2024年4月23日回覆
Dear Mr. Michael,Thank you very much for a great review of our hotel. We are delighted to hear that you enjoyed your stay! We look forward to welcoming you back to Quest Cebu!Best Regards,
10/10 有夠讚
Gary
情侶出遊
2024年4月22日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff and facilities are imaculate, food is excellent, just a great place to be.
Gary
於 2024 年 4 月住了 5 晚
Quest Hotel Management 於 2024年4月23日回覆
Dear Mr. Gary,Thank you very much for highlighting our hard working staff, our food. We are very happy that we got this right for you.We look forward to welcoming you back to Quest Cebu!Best Regards,
8/10 不錯哦
Legielyn
情侶出遊
2024年4月21日
喜歡:員工素質、設施服務和住宿環境和硬體
Legielyn
於 2024 年 4 月住了 13 晚
Quest Hotel Management 於 2024年4月23日回覆
Dear Legielyn,Thank you very much for a great review of our hotel. We are delighted to hear that you enjoyed your stay! We look forward to welcoming you back to Quest Cebu!Best Regards,