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Reviews of OYO 443 Maria Cristina Arcade Suites

2 out of 5
OYO 443 Maria Cristina Arcade Suites
M. P. Yap St, Cebu, Central Visayas

Reviews

8.0

Very Good

Rating 10 - Excellent. 4 out of 15 reviews" "
Rating 8 - Good. 7 out of 15 reviews" "
Rating 6 - Okay. 3 out of 15 reviews" "
Rating 4 - Poor. 1 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Jessica

Liked: Cleanliness, staff & service
Worth staying within the budget
Location is a bit far from highway but accessible via private vehicle. Twin aircon room (room 2E) for only 1000ph/night plus tax. 1 table and 1 chair only. Bed is average, 1 pillow/bed which is not so comfortable but ok for the room price. No hook or something to hang your clothes. No extra slippers. Cable TV, cold AC, portable Wifi and electric kettle available upon request. Electric sockets are limited. Toilet: Heater available, good water supply at 2nd floor but no hook at hang clothes. Room has no double lock, but the entire building is equiped with security lock which can be opened by quest when going out and can be opened by hotel staff only when going in. Security staff is available round the clock which is a good thing whenever you return late. Staff is polite and approachable.
Stayed 4 nights in Sep 2022
Response from Lisa on 2022/11/2
We are sorry to disappoint you, Jessica! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Lisa

6/10 Okay

ito

Traveled with family
It was wonderful place
Stayed 7 nights in Jul 2022
Response from Ammy on 2022/7/27
Hi, thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021
Response from Ahmad on 2021/6/11
We are grateful that you took time out to rate us highly. We feel blessed to have your love and support. Regards, Ahmad

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Leo on 2021/3/11
Hi, thank you very much for being with us. Looking forward to your continued love and support. Regards, Alex

8/10 Good

Marilou

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020
Response from Marie on 2020/12/5
Hi, Marilou! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Marie!

6/10 Okay

Prasad

Disliked: Property conditions & facilities
hat a nightmare experience ?
I have explained the nightmare experience I had last few days of our stay
Stayed 7 nights in Feb 2020
Response from James on 2020/2/28
Hi, Prasad! Thank you for spending your valuable time to rate us. As per the feedback, we can see that you are not completely satisfied with our services and we will surely put in our continuous efforts to improve our services. Regards, James

8/10 Good

evan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no water but they provided by bringing up water by pails. Good efforton the staff.
Stayed 1 night in Feb 2020
Response from OYO on 2020/2/22
Hey, Evan! Thank you so much for rating us positively. As per the feedback, we can see that you are not completely satisfied with our services, we have notified the concern with our significant team to ensure a comfortable stay in the future. Regards, Kevin

8/10 Good

Terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cebu trip
Good WiFi, good aircon, clean and satisfying.
Stayed 3 nights in Feb 2020
Response from Zara on 2020/2/15
Hi, Terry! Thanks for your kind words of appreciation. Have a wonderful day! Regards, Zara

8/10 Good

Nina

Liked: Cleanliness, staff & service, room comfort
3 days
You get what paid for. No hairdryer and bad WiFi. The location is very nice, near to mango square but one street away from all the noises. Nice staff. No place where to stay outside from the room at the hotel but the is a nice coffee downstairs the rooms.
Stayed 3 nights in Feb 2020
Response from OYO on 2020/2/10
Hi, Nina! Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Kevin

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Staff were very accommodating. No wifi.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Zara on 2019/12/31
Thank you for rating us highly, We are glad to know that services offered by us meet your expectations and we will endeavour to keep it up. Regards, Zara

4/10 Poor

Tokuhiro

Disliked: Staff & service, room comfort
shower water very little
Stayed 5 nights in Aug 2019

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Zara on 2020/2/21
Thanks a ton for the amazing rating We are glad that we succeeded in matching your experience with your expectations. Regards, Zara

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
the price is more expensive on place than on internet. They push us to book by internet and pay a big commision (150 to 200 pesos by night) at the website. Even to extend, no possible to pay directly the normal price. They requiere to pay on website with the commision (150 to 200 pesos by night). I stayed almost 10 days, so i spend FOR NOTHING 1500 to 2000 pesos for website commision (Expedi, Agoda, or other). It's UNACCEPTABLE...!!!!!! I'm very angry about this stupid way of traiting the customers.. This money it's not for the hotel, only for website.. Why push me to book ONLY by this way???? Front of me, there are not Machine but humain, so they can adapt. Please, let the freedom of customer to save their money.
Stayed 1 night in Apr 2019