Verified review
8/10 Good
Adolfo
2022/9/13
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022
Cabañas Cascadas Encantadas
Property class: 2.5
Choose dates to view prices
Photo gallery for Cabañas Cascadas Encantadas
At Cabañas Cascadas Encantadas, you can look forward to a garden, laundry facilities, and a bar. The on-site restaurant, Cascadas Encantadas, offers breakfast, lunch, and dinner. Guests can connect to free WiFi in public areas.
Reviews
3.63.6 out of 10
Popular amenities
- Pool
- Parking included
- Restaurant
- Breakfast available
- Bar
- Laundry
Room options
Check availability for these dates
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Showing 2 of 2 rooms
View all photos for Double Room, 2 Double Beds
Double Room, 2 Double Beds
- Sleeps 4
- 2 Double Beds
View all photos for Triple Room, Multiple Beds
Triple Room, Multiple Beds
- 1 bedroom
- Sleeps 6
- 3 Double Beds and 1 King Bed
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About the neighborhood
Catemaco is home to Cabañas Cascadas Encantadas. Travelers eager for a bit of culture can stop by Museo Tuxteco, while those wishing to experience the area's natural beauty can explore Los Tuxtlas Biosphere Reserve and La Otra Opcion Ecological Reserve. Take an opportunity to explore the area for outdoor excitement like horse riding. Visit our Catemaco travel guide
Localidad Benito Juarez, Catemaco, VER, 95870
What's nearby
- Laguna Catemaco1 min walk - 0.1 km
- Los Tuxtlas Biosphere Reserve3 min walk - 0.3 km
- Poza Reyna Lagoon29 min drive - 11.0 km
- Nanciyaga Ecological Reserve40 min drive - 20.6 km
- Carmen Basilica57 min drive - 28.7 km
Getting around
- Minatitlan, Veracruz (MTT-Coatzacoalcos National)154 min drive
Restaurants
- Restaurante Y Bar La Moyotera22 min drive
- BQ
- Restaurante Palapa De José21 min drive
- Restaurant-Bar La Isla21 min drive
- El Comelon20 min drive
About this property
Cabañas Cascadas Encantadas
- Property highlights
- At Cabañas Cascadas Encantadas, you can look forward to a garden, laundry facilities, and a bar. The on-site restaurant, Cascadas Encantadas, offers breakfast, lunch, and dinner. Stay connected with free WiFi in public areas.
- You'll also find perks like:
- An outdoor pool
- Free self parking
- Cooked-to-order breakfast (surcharge), tour/ticket assistance, and multilingual staff
- A TV in the lobby and luggage storage
- Other amenities include:
- Bathrooms with rainfall showers and free toiletries
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Frequently asked questions
Does Cabañas Cascadas Encantadas have a pool?
Yes, this property has an outdoor pool.
Is Cabañas Cascadas Encantadas pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Cabañas Cascadas Encantadas?
Check-in start time: 8:30 AM; Check-in end time: 10 PM. Late check-in is available during limited hours.
What time is check-out at Cabañas Cascadas Encantadas?
Check-out is at noon.
Where is Cabañas Cascadas Encantadas located?
Situated in Catemaco, this hotel is steps from Laguna Catemaco and Los Tuxtlas Biosphere Reserve. Poza Reyna Lagoon and La Otra Opcion Ecological Reserve are also within 12 mi (20 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Cabañas Cascadas Encantadas Reviews
3.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.0
Cleanliness
5.0
Amenities
3.6
Staff & service
5.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 4 reviews
10 - Excellent
0
Rating 8 - Good. 1 out of 4 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 4 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 4 reviews
4 - Poor
0
Rating 2 - Terrible. 3 out of 4 reviews
2 - Terrible
3
Reviews
Verified review
2/10 Terrible
Daniela
2022/1/5
Disliked: Staff & service
Me llevo una muy mala experiencia con este lugar. Hice mi reservación y no fue respetada. Ya que iba a llegar por la noche, llamé dos horas antes para avisar al establecimiento, me contestaron y me dijeron que no había ningún problema.
Llegamos a las 11:00 de la noche y al llegar me informaron que el hotel estaba sobrevendido, que ya no había lugares disponibles, sin embargo a mi ya me habían hecho el cargo.
El personal del hotel nos informó que nuestro problema era un problema común con la persona del hotel que gestiona las reservas online.
No fuimos los únicos que encontraron el hotel overbooked, pues al parecer otra persona tuvo el mismo problema el mismo día.
Contacté con expedia para revisar el tema del reembolso y al contactar expedia con el hotel, dan como excusa que no hay cuartos porque tuvieron una tormenta, lo cual también es falso.
Es por esto que no recomiendo este hotel si tu reserva es vía online, ya que no hay seriedad en el servicio a cliente.
Stayed 2 nights in Jan 2022
Verified review
2/10 Terrible
Verified traveler
2020/1/9
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las condiciones de todo este sitio son muy malas, desde la limpieza, instalaciones, supuesta alberca, etc. lo único es la atención de los encargados, que son amables. Tuve que estar solo una noche y perder las dos restantes ya que ni siquiera quisieron hacer la devolución. No se confien de las fotos las condiciones de todo este sitio no son adecuadas.
Stayed 3 nights in Dec 2019
Verified review
2/10 Terrible
Daniela
2022/1/17
Disliked: Staff & service
Stayed 2 nights in Jan 2022