客房景觀

卡塔尼亞皇宮 | 烏納體驗飯店的評分

4 out of 5
卡塔尼亞皇宮 | 烏納體驗飯店
Via Etnea 218, Catania, CT

評論

9.2

太棒了

10 分,有夠讚;1006 則評論中有 630 則" "
8 分,不錯哦;1006 則評論中有 296 則" "
6 分,一般般;1006 則評論中有 54 則" "
4 分,不太好;1006 則評論中有 14 則" "
2 分,很糟糕;1006 則評論中有 12 則" "

9.4/10

整潔度

9.4/10

員工素質

9.0/10

設施服務

9.0/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 1 月住了 1 晚
Guest Relation RM 於 2020年1月21日回覆
Daer Guest, thank you so much for this 10! It means a lot to us and make us proud to receive it as a great result for our work. We will be very glad to have you here back again for another excellent stay experience. Very best regards, Massimiliano Torre General Manager Palace Catania | UNA Esperienze

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
市中心,地段安全,方便購物
附近許多商店方便購物,地點相當安全 晚上可步行外出,但建議還是勿單獨行動 房間不大,但依然舒適 早餐豐盛 check out 後可免費寄放行李5小時
Guest Relation RM 於 2016年9月9日回覆
Dear Sir or Madame, thank you very much for sharing your positive feedback with us on Expedia. We read with pleasure that you enjoyed your stay and at the same time, we are glad that you shared with us your opinion , which really counts for us helping to monitor our services performance and quality and improve to get closer and closer to our guests' expectations. Looking forward to welcoming you in the UNA world, warmest regards, Rita Monfrini Guest Relation UNA Hotels & Resorts (Catania)

10/10 有夠讚

meiqi,China

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
舒适的酒店
就在城市的中心位置,顶楼的餐厅可以看见埃特纳火山

10/10 有夠讚

Wendell

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fantastic stay at a wonderful hotel. The location was great as was the view of Mt, Etna from the roof top restaurant. I would highly recommend.
於 2024 年 3 月住了 4 晚

10/10 有夠讚

Nadia

喜歡:整潔度、員工素質和住宿環境和硬體
Alles Bestens: Schönes Hotel mit Toplage im Stadtzentrum und auch noch Parkmöglichkeit in Tiefgarage
於 2024 年 3 月住了 1 晚
Front Office Team RM 於 2024年3月24日回覆
Liebe Frau Nadia,was für eine tolle Bewertung Ihres Aufenthalts. Hierfür möchten wir uns ganz herzlich bei Ihnen bedanken.Es ist allen Ladies & Gentlemen des Palace Catania UNA Esperienze eine freue Ihr Lob zu lesen.Wir würden und seht freuen, sollte Ihr Weg Sie wieder nach Sizilien führen, Sie erneut bei uns begrüßen zu dürfen.Mit besten Grüßen,Massimiliano TorreGeneral ManagerPalace Catania UNA Esperienze

10/10 有夠讚

David

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Central location in the historic center of the city. Easily walkable to all of the important historic sites. it is on a very busy street so when your window is open, there is a lot of noise.
於 2024 年 3 月住了 3 晚
palacecataniaunaesperienze 於 2024年3月21日回覆
Dear David,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze

4/10 不太好

KATSUNORI

情侶出遊, 家庭旅遊
喜歡:整潔度
価格のわりに、まあまあ。グラスはない紙コップ
於 2024 年 3 月住了 1 晚
MT 於 2024年3月19日回覆
Dear Katsunori,thank you for taking part of your time to review our facility.We must admit, however, that your score seems rather harsh to us, we work every day to give our best in terms of hospitality and so we are very sorry that for some reason for you it was not so.Your opinion is an opportunity for us to constantly improve and fully meet your expectations on your next stay.Best regardsMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze

10/10 有夠讚

Terrence

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
right at the center of all actions
於 2024 年 3 月住了 2 晚
palacecataniaunaesperienze 於 2024年3月10日回覆
Dear Terrence,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze

10/10 有夠讚

Hilary

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely hotel with fantastic views to Etna. Easy walking to main centre of the city. Staff delightful and rooms stylish and clean.
於 2024 年 3 月住了 2 晚
palacecataniaunaesperienze 於 2024年3月8日回覆
Dear Hilary,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze

10/10 有夠讚

Paolo

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Accoglienza, posizione, vista, silenzio. Un soggiorno speciale in pieno centro e con una superba vista dell’Etna dal rooftop.
於 2024 年 3 月住了 1 晚
palacecataniaunaesperienze 於 2024年3月4日回覆
Gentile Paolo,desideriamo ringraziarLa per aver dedicato parte del Suo tempo recensendo la nostra struttura, consentendoci così di monitorare la qualità dei nostri servizi. Siamo lieti di constatare che siamo riusciti a soddisfare le Sue esigenze, ottenendo un giudizio favorevole sulla struttura che ci gratifica e fornisce uno stimolo al costante miglioramento del nostro lavoro. Augurandoci di averLa presto nuovamente nostra ospite, Le porgiamo i più cordiali saluti Massimiliano TorreGeneral Manager Palace Catania UNA Esperienze

10/10 有夠讚

giuseppe

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Bella struttura, personale gentilissimo
於 2024 年 2 月住了 2 晚
palacecataniaunaesperienze 於 2024年3月4日回覆
Gentile Giuseppe,desideriamo ringraziarLa per aver dedicato parte del Suo tempo recensendo la nostra struttura, consentendoci così di monitorare la qualità dei nostri servizi. Siamo lieti di constatare che siamo riusciti a soddisfare le Sue esigenze, ottenendo un giudizio favorevole sulla struttura che ci gratifica e fornisce uno stimolo al costante miglioramento del nostro lavoro. Augurandoci di averLa presto nuovamente nostra ospite, Le porgiamo i più cordiali saluti Massimiliano TorreGeneral Manager Palace Catania UNA Esperienze

10/10 有夠讚

Rose Jieh

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It is located at the center of the shopping district. There are lots of restaurants around there.
於 2024 年 2 月住了 1 晚
palacecataniaunaesperienze 於 2024年2月27日回覆
Dear Rose,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze

10/10 有夠讚

Jacob

於 2024 年 2 月住了 4 晚
palacecataniaunaesperienze 於 2024年3月21日回覆
Dear Jacob,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze

10/10 有夠讚

Qingyang

於 2024 年 2 月住了 1 晚
palacecataniaunaesperienze 於 2024年3月21日回覆
Dear Qingyang,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze

10/10 有夠讚

Marjorie

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Other than price point (which is relative) and cleanliness which is not negotiable, the staff makes the difference at a hotel. This place is wonderful. Daesy at the front desk is especially helpful and pleasant. They all have great suggestions and are just warm and make you feel that they care about their guests. I highly recommend. The rooms are quiet and the streets are bustling with activities.
於 2024 年 2 月住了 1 晚
palacecataniaunaesperienze 於 2024年2月19日回覆
Dear Marjorie,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze

10/10 有夠讚

Heather

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was very pleasant and easy to chat with upon arrival. Our Italian is minimal and they were gracious working with the language barrier and spoke English very well. The hostess showed us to our room and then the rooftop bar for a complimentary Prosecco! The room was clean and spacious and our view was pleasant. We would definitely stay again.
於 2024 年 2 月住了 1 晚
palacecataniaunaesperienze 於 2024年2月16日回覆
Dear Heather,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze

10/10 有夠讚

Carlos,Cuajimalpa de Morelos

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excelente hotel con ubicación inmejorable
於 2024 年 2 月住了 1 晚
palacecataniaunaesperienze 於 2024年2月5日回覆
Dear Carlos,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze

10/10 有夠讚

LUCA

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Soggiorno tra il 30 dicembre 2023 e il primo gennaio 2024 veramente soddisfacente nulla da eccepire. Super!!
於 2023 年 12 月住了 2 晚
palacecataniaunaesperienze 於 2024年1月28日回覆
Gentile Luca,desideriamo ringraziarLa per aver dedicato parte del Suo tempo recensendo la nostra struttura, consentendoci così di monitorare la qualità dei nostri servizi. Siamo lieti di constatare che siamo riusciti a soddisfare le Sue esigenze, ottenendo un giudizio favorevole sulla struttura che ci gratifica e fornisce uno stimolo al costante miglioramento del nostro lavoro. Augurandoci di averLa presto nuovamente nostra ospite, Le porgiamo i più cordiali saluti Massimiliano TorreGeneral Manager Palace Catania UNA Esperienze

8/10 不錯哦

Elena

於 2024 年 1 月住了 1 晚
palacecataniaunaesperienze 於 2024年1月18日回覆
Gentile Elena,La ringraziamo per l'apprezzamento condiviso.Ci auguriamo di poterLa avere nuovamente nostra gradita ospite in futuro.Cordiali saluti,Massimiliano TorreDirettorePalace Catania UNA Esperienze

2/10 很糟糕

James

喜歡:整潔度
不喜歡:住宿環境和硬體
Never staying here again. Hot, no sleep, and flies. Contrary to the ammenities description, there is no A/C in the room (no cooling in the winter) so the room was ~25 C (78 F) and too hot for us to sleep comfortably. The staff advised us to open the window, resulting in ~50 flies entering the room. Se we got zero sleep and a lot of bug bites. Hopefully we don’t get sick. Adding insult to injury, we were offered a paltry $50 discount on our bill for these inconveniences, specifically in return for
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Enrico

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
palacecataniaunaesperienze 於 2023年12月22日回覆
Gentile Enrico,desideriamo ringraziarLa per aver dedicato parte del Suo tempo recensendo la nostra struttura, consentendoci così di monitorare la qualità dei nostri servizi. Siamo lieti di constatare che siamo riusciti a soddisfare le Sue esigenze, ottenendo un giudizio favorevole sulla struttura che ci gratifica e fornisce uno stimolo al costante miglioramento del nostro lavoro. Augurandoci di averLa presto nuovamente nostra ospite, Le porgiamo i più cordiali saluti Massimiliano TorreGeneral Manager Palace Catania UNA Esperienze

10/10 有夠讚

Kazuhiko

於 2023 年 12 月住了 1 晚
palacecataniaunaesperienze 於 2023年12月22日回覆
Dear Kazuhiko,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze

10/10 有夠讚

Susan

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
palacecataniaunaesperienze 於 2023年12月20日回覆
Dear Susan,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze

6/10 一般般

Scott,Atlanta

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Have stayed several times here. Location, staff and room is great. BUT, this stay we found that the site apparently turns off the air at some point in the season, not considering at all it might still be warm. Our nice room was unbearable for the entire stay. Either sweat all night or open the patio door to invite biting insects in to attack you. Would stay here again, but only after inquiring if their air was operational.
於 2023 年 12 月住了 3 晚
palacecataniaunaesperienze 於 2023年12月7日回覆
Dear Scott,thank you for taking the time to write a review following your recent stay with us at the Palace Catania UNA Esperienze. The team and I do sincerely appreciate your kind words and recommendations. Your comments also help us to monitor our services, providing first quality and safety. It will be an honour for all of us to host you again in the near future. Best regards Massimiliano Torre General Manager Palace Catania UNA Esperienze

8/10 不錯哦

Giuseppa

喜歡:整潔度和員工素質
於 2023 年 11 月住了 4 晚
palacecataniaunaesperienze 於 2023年12月1日回覆
Gentile Giuseppa,desideriamo ringraziarLa per aver dedicato parte del Suo tempo recensendo la nostra struttura, consentendoci così di monitorare la qualità dei nostri servizi. Siamo lieti di constatare che siamo riusciti a soddisfare le Sue esigenze, ottenendo un giudizio favorevole sulla struttura che ci gratifica e fornisce uno stimolo al costante miglioramento del nostro lavoro. Augurandoci di averLa presto nuovamente nostra ospite, Le porgiamo i più cordiali saluti Massimiliano TorreGeneral Manager Palace Catania UNA Esperienze

10/10 有夠讚

Fisnik

於 2023 年 7 月住了 1 晚
palacecataniaunaesperienze 於 2023年12月20日回覆
Dear Fisnik,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze

2/10 很糟糕

Funda

商務旅客, 家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Room was very cold heaying not working. Reception doednt answer the phones u need to try several times. Departure was very long . i asked for taxi one day before for early check out ar 7 am they arranged mercedes vip normal car so i has to pay 15 euro more than taxi. Even i did not request
於 2023 年 11 月住了 4 晚
palacecataniaunaesperienze 於 2024年1月7日回覆
Dear Funda, thank you for your feedback. My team and I are so sorry to read it and please feel free to contact me directly at any time for a personal talking. We can take all correct actions and measures to consecrate our work to improve the guest experience.Best regards, Massimilano Torre General Manager Palace Catania UNA Esperienze

10/10 有夠讚

KAZUYA

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
palacecataniaunaesperienze 於 2023年11月21日回覆
Dear Kazuya,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze

8/10 不錯哦

Steen

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 5 晚
palacecataniaunaesperienze 於 2023年11月21日回覆
Dear Steen,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze

8/10 不錯哦

Robert

於 2023 年 10 月住了 2 晚
palacecataniaunaesperienze 於 2023年11月29日回覆
Dear Robert,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze

10/10 有夠讚

Tatsuo

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
palacecataniaunaesperienze 於 2023年11月6日回覆
Dear Tatsuo,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
palacecataniaunaesperienze 於 2023年11月6日回覆
Dear Guest,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze

10/10 有夠讚

pue

於 2023 年 10 月住了 4 晚
palacecataniaunaesperienze 於 2023年11月21日回覆
Dear Pue,thank you for taking the time to write a review following your recent stay with us at the Palace Catania UNA Esperienze. We are thrilled to read that you thoroughly enjoyed your stay and our location and hotel facilities were to your convenience. The team and I do sincerely appreciate your kind words and recommendations. Your comments also help us to monitor our services, providing first quality and safety. It will be an honour for all of us to host you again in the near future. Best regards Massimiliano Torre General Manager Palace Catania UNA Esperienze

10/10 有夠讚

Katherine

於 2023 年 10 月住了 2 晚
palacecataniaunaesperienze 於 2023年11月21日回覆
Dear Katherine,thank you for taking the time to write a review following your recent stay with us at the Palace Catania UNA Esperienze. We are thrilled to read that you thoroughly enjoyed your stay and our location and hotel facilities were to your convenience. The team and I do sincerely appreciate your kind words and recommendations. Your comments also help us to monitor our services, providing first quality and safety. It will be an honour for all of us to host you again in the near future. Best regards Massimiliano Torre General Manager Palace Catania UNA Esperienze

10/10 有夠讚

mariko

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 3 晚
palacecataniaunaesperienze 於 2023年10月21日回覆
Dear Mariko,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze

10/10 有夠讚

Rodrigo

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Localização excelente.
O hotel se localiza na área central de Catânia, walking distance de todas as atrações e ponto turísticos. Quarto bem confortável e café da manhã excelente. O restaurante do hotel tem ótima comida e vista agradável. A academia deixa a desejar, com aparelhos antigos. A poucos metros do Hotel fica a Pasticceria Savia com o melhor Arancino da região. Uma dica de restaurante bom e barato é o Trattoria del Cavaliere, também muito próximo ao hotel. Uma boa opção é fazer os passeios de Catânia (Siracusa e Monte Etna) e não de Taormina, pela proximidade e facilidade.
於 2023 年 9 月住了 3 晚
palacecataniaunaesperienze 於 2023年10月17日回覆
Dear Rodrigo,thank you for taking the time to write a review following your recent stay with us at the Palace Catania UNA Esperienze. We are thrilled to read that you thoroughly enjoyed your stay and our location and hotel facilities were to your convenience. The team and I do sincerely appreciate your kind words and recommendations. Your comments also help us to monitor our services, providing first quality and safety. It will be an honour for all of us to host you again in the near future. Best regards Massimiliano Torre General Manager Palace Catania UNA Esperienze

10/10 有夠讚

James,Redmond

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The location on Via Etnea is very convenient for visiting all Catania sights.
於 2023 年 10 月住了 2 晚
palacecataniaunaesperienze 於 2023年10月12日回覆
Dear James,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze

10/10 有夠讚

Giuseppe,Whitefish

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fantastic day! Everybody in the staff from Valentina and the team at check in to Daniela and Rossella and Virgilio in the restaurants! . Amazing memories
於 2023 年 10 月住了 3 晚
palacecataniaunaesperienze 於 2023年10月12日回覆
Dear Giuseppe,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze

10/10 有夠讚

Jeffrey

於 2023 年 10 月住了 2 晚
palacecataniaunaesperienze 於 2023年10月12日回覆
Dear Jeffrey,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze

10/10 有夠讚

Michael,Woodmere

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Your best choice for lodging in Catania. Everything you need is right at hand.
於 2023 年 10 月住了 4 晚
palacecataniaunaesperienze 於 2023年10月12日回覆
Dear Michael,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze

10/10 有夠讚

Annamaria,Milano

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel molto bello e confortevole. Abbiamo avuto anche la piacevole sorpresa dell'upgrade della camera Ottimo il ristorante.
palacecataniaunaesperienze 於 2023年10月12日回覆
Gentile Annamaria,desideriamo ringraziarLa per aver dedicato parte del Suo tempo recensendo la nostra struttura, consentendoci così di monitorare la qualità dei nostri servizi. Siamo lieti di constatare che siamo riusciti a soddisfare le Sue esigenze, ottenendo un giudizio favorevole sulla struttura che ci gratifica e fornisce uno stimolo al costante miglioramento del nostro lavoro. Augurandoci di averLa presto nuovamente nostra ospite, Le porgiamo i più cordiali saluti Massimiliano TorreGeneral Manager Palace Catania UNA Esperienze

10/10 有夠讚

Diamond

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent location on Via Etna. Staff very helpful and room with balcony view was beautiful!
於 2023 年 9 月住了 1 晚
palacecataniaunaesperienze 於 2023年10月5日回覆
Dear Diamond,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze

8/10 不錯哦

Derek

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
palacecataniaunaesperienze 於 2023年10月5日回覆
Dear Derek,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze

10/10 有夠讚

Liam

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚
palacecataniaunaesperienze 於 2023年9月30日回覆
Dear Liam,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze

8/10 不錯哦

Tanya

團體旅遊
喜歡:整潔度、員工素質和設施服務
Great hotel in city centre.
於 2023 年 9 月住了 1 晚
palacecataniaunaesperienze 於 2023年9月28日回覆
Dear Tanya,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze

10/10 有夠讚

Donald,Edmonton

喜歡:整潔度、員工素質和住宿環境和硬體
Beautiful room. Lots of space and natural light. Great location walking distance to Catania Centrale station
於 2023 年 9 月住了 2 晚
palacecataniaunaesperienze 於 2023年9月21日回覆
Dear Donald,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze

10/10 有夠讚

Katherine

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 3 晚
palacecataniaunaesperienze 於 2023年9月21日回覆
Dear katherine,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze

10/10 有夠讚

Giuseppina

於 2023 年 9 月住了 3 晚
palacecataniaunaesperienze 於 2023年10月9日回覆
Gentile Giuseppina,La ringraziamo per l'apprezzamento condiviso.Ci auguriamo di poterLa avere nuovamente nostra gradita ospite in futuro.Cordiali saluti,Massimiliano TorreDirettorePalace Catania UNA Esperienze

10/10 有夠讚

patricia,toronto

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
This was one of the nicest hotels we stayed in very spacious room great location and the staff were outstanding. The location was walkable to the piazza and of course shopping mall across the street was handy. The bed was firm and large and we had a small balcony. Valet parking is available the roof top patio was great
palacecataniaunaesperienze 於 2023年9月19日回覆
Dear Patricia,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze

10/10 有夠讚

Margarita

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect
Very central, close to all the main attractions and restaurants. Great views from our balcony to Mt Etna and the main road, Large comfortable room and the bathroom was clean and had everything you would need. Beautiful views from the rooftop bar and restaurant, breakfast buffet I could not fault and Rossella was very helpful Highly recommend it
於 2023 年 9 月住了 4 晚
palacecataniaunaesperienze 於 2023年9月13日回覆
Dear Margarita,thank you for taking the time to write a review following your recent stay with us at the Palace Catania UNA Esperienze. We are thrilled to read that you thoroughly enjoyed your stay and our location and hotel facilities were to your convenience. The team and I do sincerely appreciate your kind words and recommendations. Your comments also help us to monitor our services, providing first quality and safety. It will be an honour for all of us to host you again in the near future. Best regards Massimiliano Torre General Manager Palace Catania UNA Esperienze