Search Aparthotels in Castries Waterworks Forest Reserve

"Property is run down…service is less than mediocre …food is terrible …if you are not on a budget I wouldn’t stay here , period . This was a big mistake ! "

"Breakfast nice a bit more variety would of been nice,rooms was always clean and most of the staff was nice and helpful,except one she probably had a bad day but didnt offset our stay."

"This was an excellent hotel with a great location. The hotel staff in all areas are excellent."

"This is an amazing resort with the friendliest and most accommodating staff. "

"Overall we had a really nice stay at Zoëtry! The facilities are really nice, especially the pool and our room. The staff are very helpful and accommodating. Overall, the atmosphere was very charming and relaxing. Cons were that the food wasn’t very good, except at the steakhouse where you had to pay extra outside of the all-inclusive, and the beach they use is open to the public, so it’s just not quite as peaceful compared to a private beach. If you are looking for a resort vacation that is very relaxing without breaking the bank, and you don’t mind missing some of the full luxury experiences, then Zoëtry would be a great place for you and/or your family!"

"Good "

"The all inclusive option is Al la carte And after a certain time after lunch There really isn’t anything to eat But a few snacks from 330-430 Beach is about a 5min walk Chairs in beach are not the most comfortable "

"Staff is extremely helpful and friendly. A lot of activities and fun for the family. Overall food was good. "

"Food, drinks and entertainment were impeccable. Service lacked. Staff was very forgetful. It started with check in. First the front desk personal was unable to find my reservation, then I was told my room wasn't ready, it was 5:30pm. I just took a 4 1/2hr flight and 2hr car ride. Hotel check in starts at 3pm, I didn't understand how 2 1/2hrs later my room was still unavailable. I was told to sit in the lobby area and wait or I can go get a drink at the bar. After an hour of waiting, he recognizes me and apologized for "forgetting about me". I get told room still says not ready and they had to call the manager. It’s now 640pm. Finally at 7pm I am told it's ready. Bell boy drives my luggage and I there, then leaves. My room key isn’t working. Lobby is a 5min walk from my building. I had to go all the way back to the lobby to get my key reprocessed I finally got in my room at 730pm. Then I had a massage booked for 1pm they told me come at 12 to enjoy the pool, sauna and relaxation room. The locker they assigned me doesn’t lock so they tell me use the one next to it but keep my robe and towel from my original one. I come back from the pool and the robe and towel is gone. Then I go wait in the relaxation room 15minutes before 1. After 45 minutes of waiting I say something and they realized they forgot about me, I had to then wait another 30mins for another masseuse and room. The most I got for any of my in convinces was $20 off my massage and an apology. "