住宿正面

常春藤塔飯店的評分

2 out of 5
常春藤塔飯店
New Antrim Street, Castlebar

評論

8.6

有夠讚

10 分,有夠讚;75 則評論中有 34 則" "
8 分,不錯哦;75 則評論中有 31 則" "
6 分,一般般;75 則評論中有 5 則" "
4 分,不太好;75 則評論中有 3 則" "
2 分,很糟糕;75 則評論中有 2 則" "

8.8/10

整潔度

9.2/10

員工素質

8.4/10

設施服務

8.4/10

住宿環境和硬體

8.6/10

環保程度

評論

10/10 有夠讚

Fergus

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely team
The Ivy is brilliantly located in Castlebar town. The team are exceptionally helpful and friendly. I would highly recommend the Ivy for a great value stay in Castlebar.
於 2023 年 9 月住了 1 晚

10/10 有夠讚

John

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚

10/10 有夠讚

David

於 2023 年 9 月住了 1 晚

10/10 有夠讚

Tina

於 2023 年 8 月住了 4 晚

10/10 有夠讚

Lea

於 2023 年 6 月住了 1 晚

4/10 不太好

Yvonne

家庭旅遊
喜歡:整潔度和員工素質
不喜歡:客房舒適度
於 2023 年 5 月住了 1 晚

10/10 有夠讚

Julie

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely stay in Castlebar
Very comfortable and pleasant stay, nice facilities and lovely staff, a very enjoyable experience altogether
於 2023 年 5 月住了 1 晚

8/10 不錯哦

Erik

於 2023 年 5 月住了 3 晚
Mary 於 2023年5月11日回覆
Thank you for your positive response which i will share with our staff. We are constantly improving our product and hope if you stay with us again you will enjoy your stay.Kind regardsMary

8/10 不錯哦

Jessica

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Nice little hotel. Rooms are basic but have everything you need for a comfortable stay. Well located to the city centre.
於 2023 年 4 月住了 1 晚
Mary 於 2023年4月29日回覆
Hi JessicaI have shared your review with our staff and thank you for your score. We continue to upgrade our service and are glad our efforts are appreciated. Thanks YouMary

10/10 有夠讚

Patricia

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Tricia’s review
Lovely old worldy hotel, great location.
於 2023 年 4 月住了 1 晚
Mary 於 2023年4月29日回覆
Hi TriciaThank you for your great review and understanding of the hotel being in keeping with the look of the building. You would be surprised how many people say "dated" and "tired" when the emphasis is on being true to the look and history of the hotel. Mary

10/10 有夠讚

Larry

於 2023 年 1 月住了 1 晚
Mary 於 2023年2月1日回覆
Hi LarryThank you for your excellent review. We are delighted you enjoyed your stay and will share your score with our staff.Kindest regardsMary

10/10 有夠讚

Damien H

於 2022 年 12 月住了 1 晚
Pauline 於 2023年1月13日回覆
Thank you so much Damien for the excellent review, delighted you enjoyed your stay here.Kind regards

10/10 有夠讚

Bruce

於 2022 年 12 月住了 4 晚
Pauline 於 2023年1月13日回覆
Thank you so much for the great review Bruce, you were a pleasure to have staying here, we look forward to a return trip

8/10 不錯哦

Geraldine

於 2022 年 11 月住了 1 晚
Pauline 於 2022年12月9日回覆
Thank you for staying with us and for the great review.We hope to see you again.Kind regards

10/10 有夠讚

Liam

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Simply The Best.
If you are looking for a nice place to stay in this area, look no further. You have just found the place! Friendly staff and very clean. Food is amazing.
於 2022 年 10 月住了 1 晚
Pauline 於 2022年10月10日回覆
Thank you so much Liam for the excellent review, people like you make this job so easy and worthwhile.I'm so happy you enjoyed your stay in our friendly & clean hotel with great food. We will see you in the near future.Warm Regards

10/10 有夠讚

Angela

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Warm welcoming and a very comfy stay
We were staying to visit family and the hotel was a perfect location. Added to that the staff were all super helpful and made our stay so comfortable. Would highly recommend staying here if you are in Castlebar.
於 2022 年 10 月住了 2 晚
Pauline 於 2022年10月10日回覆
Thank you Angela for a brilliant review, ye were so lovely and a pleasure to have staying here. Our central location is so convenient for all that Castlebar has to offer and our wonderful staff work incredibly hard to ensure all of our guests have a comfortable stay.

10/10 有夠讚

Jonathan

於 2022 年 9 月住了 2 晚
Pauline 於 2022年10月10日回覆
Thank you so much for an excellent review.

8/10 不錯哦

John

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff went out of their way to help me. Especially Pauline
於 2022 年 9 月住了 3 晚
Pauline 於 2022年10月10日回覆
Hi John,Thank you for staying with us, you were an absolute pleasure and I was happy to help you. I look forward to a return trip in the near future.

10/10 有夠讚

Norma

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Ivy Tower staff very friendly and accommodating. Rooms clean. Good location to Centere of town. Meals delicious.
於 2022 年 9 月住了 3 晚
Pauline 於 2022年10月10日回覆
Hi Norma,Thank you for an amazing review, its great reading such positive comments. We are so happy you enjoyed your stay at the Ivy Tower Hotel.

10/10 有夠讚

David

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice people nice place
於 2022 年 9 月住了 1 晚
Pauline 於 2022年10月10日回覆
Thank you so much for your kind words, we hope to see you again.

10/10 有夠讚

A C

於 2022 年 8 月住了 2 晚
Mary 於 2022年8月30日回覆
We appreciate you taking the time to post a review. We are happy you enjoyed your stay and gave us such a positive review.Kind regardsMary

6/10 一般般

Lisa

家庭旅遊
喜歡:整潔度和住宿環境和硬體
The receptionist was very friendly and helpful, the room was fine but you could hear very clearly if someone was having a shower/running a tap/flushing the toilet as there was a high pitched screeching sound. Cleaners very keen to get inside the room from about 10am even though checkout was midday - they were banging the door with the vacuum cleaner which was left right outside and slamming doors/talking loudly in the corridor.
於 2022 年 8 月住了 1 晚
Mary 於 2022年8月25日回覆
Hi LisaThank you for taking the time to write a review. I have asked Housekeeping to leave the corridor hoovering until last and to be more aware of guests still in bed. Unfortunately if there are a lot of guests checking out they have to start their duties as soon as they can in order to have them ready for check in at 3.Kind regardsMary.

10/10 有夠讚

Martin

於 2022 年 8 月住了 1 晚
Mary 於 2022年8月25日回覆
Hi MartinThanks for the positive score we appreciate it.Kind regardsMary

10/10 有夠讚

Rod

喜歡:整潔度
Everything was brilliant, food is lovely and staff are very friendly, and im staying for a extra night, they couldn't do enough for you 10 out of 10
於 2022 年 7 月住了 2 晚
Mary 於 2022年8月2日回覆
Hi Rod Thank you for your very positive review. It was a pleasure looking after you. Kind regards Mary

10/10 有夠讚

Thomas

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
THE SHOWER WAS THE RIGHT SIZE
於 2022 年 7 月住了 1 晚
Mary 於 2022年7月27日回覆
Hi Thomas, Its great to know we were the right fit. A pleasure looking after you and thanks for the very positive review. Kind regards Mary

10/10 有夠讚

Tommy

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 6 月住了 1 晚
Mary 於 2022年6月7日回覆
Hi Tommy Thank you for your excellent review. I have shared it with our staff. It is a pleasure looking after nice guests and you were one. Kind regards Mary

8/10 不錯哦

Frank

商務旅客
喜歡:整潔度和客房舒適度
Very friendly staff
One night on business trip. Dinner just ok, breakfast good. Hotel is in central Castlebar and convenient
於 2022 年 5 月住了 1 晚
Mary 於 2022年6月11日回覆
Hi thank you for taking the time to give us a positive review. we appreciate it. Kind regards Mary

8/10 不錯哦

patrick

於 2022 年 5 月住了 1 晚
Mary 於 2022年5月18日回覆
Hi Thank you for taking the time to post a review. We share the feedback with the staff and hope that they will take all comments on board and strive to do better. Kind regards Mary

8/10 不錯哦

Nina

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 5 月住了 1 晚
Mary 於 2022年5月11日回覆
HI Nina Thank you for taking the time to post a review. We share all reviews with staff and hope they are motivated to strive for better. Stay safe. Kind regards Mary

10/10 有夠讚

Sally

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 4 月住了 4 晚
Mary 於 2022年4月30日回覆
Hi Thank you so much for your kind review. We really appreciate it. Kind regards Mary

10/10 有夠讚

Neil

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 3 月住了 2 晚
Mary 於 2022年4月5日回覆
Hi Neil, Thank you so much for the positive review. We really appreciate it. I received the posters and wow thank you so much for them . They will be on the walls next time you visit. Kind regards Mary

10/10 有夠讚

Eamonn

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent, friendly staff. Lovely food and great pint of Guinness,
於 2021 年 11 月住了 2 晚
Pauline 於 2021年11月8日回覆
Hi Eamonn, Thank you for your brilliant review and for complementing our wonderful staff, so glad you enjoyed our food and a great pint of Guinness. We look forward to seeing you again. Warm Regards

10/10 有夠讚

Michael

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice place to stay
Very friendly, clean and a great place to lay your haed
於 2021 年 10 月住了 2 晚
Pauline 於 2021年11月8日回覆
Hi Micheal, Thank you for your excellent review, I'm so happy to hear your positive feedback. We look forward to seeing you again. Warm Regards

10/10 有夠讚

Patrick

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nanny & Granda break
Accomadation spotless staff very friendly & helpful.Bed could be more comfortable. Close to shops pubs & restaurants location to town very close
於 2021 年 10 月住了 4 晚
Pauline 於 2021年11月8日回覆
Thank you for your amazing review and your great comments on our staff and spotless accommodation. Apologies about the bed, we have since replaced some of the mattresses so this will not be an issue again. Our central location is ideal for people who want to be near all that Castlebar has to offer. We hope to see you again, Warm Regards

8/10 不錯哦

Noelle

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel
Hotel is nice, clean and communal areas are well kept. Service in bar was a little slow at time, but staff were helpful and nice
於 2021 年 9 月住了 1 晚
Pauline 於 2021年11月8日回覆
Hi Noelle, Thank you so much for your review, I'm so happy you enjoyed your stay with us. We look forward to seeing you again. Warm Regards

10/10 有夠讚

Jenna,Lake Forest Park

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very friendly and helpful staff. Lovely bar and restaurant as well!
於 2021 年 9 月住了 1 晚

8/10 不錯哦

Nadine

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 8 月住了 1 晚

4/10 不太好

Finbarr

不喜歡:整潔度、住宿環境和硬體和客房舒適度
Towering disappointment.
The outside of the building looked rundown. We had to go to the bar for reception staff to check us in. The room was musty smelling as if it had not been aired for quite awhile. The bar food in the evening was ok. The seating left quite a lot to be desired as the seat covers were ripped and some of the tables near us were not cleaned down after use. The breakfast the following morning was very disappointing as mine arrived to the table 5 minutes before my wife got hers. When I brought this to the attention of the management I was told that the staff were all very young. This is in my opinion is not good enough.
於 2021 年 8 月住了 1 晚

8/10 不錯哦

真實旅客

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everyone at this hotel was very friendly and helpful and the breakfast were excellent.
於 2021 年 8 月住了 2 晚

8/10 不錯哦

Breda

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Room excellent food very fair
於 2021 年 7 月住了 4 晚
Mary 於 2021年7月31日回覆
Thank you for taking the time to review us. I will share your comments with our staff. Have a great day Kind regards Mary

10/10 有夠讚

Barbara

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice play to stay
Fantastic place to stay definitely go back staff were amazing all friendly even owner was fab to
於 2021 年 7 月住了 2 晚
Mary 於 2021年7月28日回覆
Such a pleasure to look after you. I will pass your positive comments to the staff and we look forward to welcoming you again. Kind regards Mary

8/10 不錯哦

Michael

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 7 月住了 1 晚

6/10 一般般

真實旅客

於 2020 年 9 月住了 1 晚
Mary 於 2020年11月2日回覆
Hi Thank you for taking the time to review us. If we know where you feel we did not match your expectations it would help us improve our service. Stay safe. Mary

8/10 不錯哦

Lorraine

喜歡:員工素質、住宿環境和硬體和客房舒適度
於 2020 年 8 月住了 1 晚
Mary 於 2020年9月9日回覆
Thank you for staying with us.Stay safe.

2/10 很糟糕

Bryan

於 2019 年 11 月住了 2 晚

8/10 不錯哦

William

喜歡:整潔度、員工素質和客房舒適度
Great staff
Excellent staff at all points during our stay. Our only minor complaint is that there was an exit door near our room and at about 3:30 am someone slammed that door waking everyone.
於 2019 年 10 月住了 1 晚
Mary 於 2019年10月16日回覆
Thank you for you kind review! I'll be sure to share it with the staff, as well as telling them to be careful with the doors as their is people sleeping. Thanks again and we hope to see you again in the future

10/10 有夠讚

anthony

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 1 晚
Mary 於 2019年10月8日回覆
Thank you for taking the time and leaving a great review, we appreciate it!

8/10 不錯哦

James

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Reunion ☘️☘️☘️
Good venue, friendly and helpful staff Central to local amenities
於 2019 年 9 月住了 2 晚
Mary 於 2019年10月6日回覆
Thank you for the kind review. We hope to see you again in the future!

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff were lovely. The rooms and hotel were cold
於 2019 年 9 月住了 2 晚
Mary 於 2019年10月6日回覆
Thank you for taking the time and leaving a review, the staff will be happy to know that you were pleased with them. The hotel can be cold as it is very old, and we are sorry you felt that...for anyone who asks we are happy to turn up the heat!

10/10 有夠讚

Patrick

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Ticks the right boxes
While the hotel is slightly outdated they have put alot of investment into modernising the bedrooms. No problem with service and food and drink were good also. Good location in the town and they have priced fairly.
於 2019 年 9 月住了 1 晚
Aleisha 於 2019年9月12日回覆
Thank you for the great review. We are happy you enjoyed your stay! We hope to see you again in the future.