卡斯提亞及雷昂出租公寓

「The AC didn’t work. This made the stay a bad experience in summer ( 35C / 95F ) - the room was constantly warmer than outdoors. The only communication method with the staff was texting. The staff never responded until we followed up. Remotely they wanted us to believe the AC was fine, even though it’s not our experience. The AC problem was never fixed throughout our 3 nights stay. After 2 days the staff started to ignore us. Since we only had one more night to stay, we decided to leave it as...

「Mycket trevlig liten lägenhet centralt i Léon. Ganska nyrenoverad, bekväm säng och rymlig bäddsoffa. Disk, och tvättmaskin, stort, fräscht badrum. Fransk balkong. 20 min gång från buss och tågstation. Bor gärna här igen!」

「Modern appartement with a view either to the street or the backyard. Good location for viewing the historic center, WLAN was slow.」

「It took me over 30 minutes to find the apartment when arrived by taxi from Leon airport. After talking to the owner on phone and realized that the address on Expedia website is not updated. Finally checked in the apartment with WhatsApp communication with the owner who gave clear instructions to get the code and key to enter. Clean and tidy nice 2 bedroom apartment which oversees the Plaza Mayor and the NH Collection Leon Hotel, close to the Cathedral and a short walk to restaurants. Good stay...

「No AC! We had 2 entore units. The units do not have any type of real Air Conditioning or ventilation. Allegedly there is a cooling system in the floor which I'm still not sure if it was a joke. Temperature never dropped inside the units. The listing is false and fraudulent as it advertises air conditioning, this listing should be removed from the platform, much more so when Europe experienced a heat wave this summer.」

「The host wasn’t even there for check in. After soliciting help from neighbors, I found out the host has unilaterally canceled my reservation while I was traveling. The phone number listed wasn’t legit and there was no way to contact the host. I had to scramble to find another lodging solution. Unbelievable listings! Despicable, untrustworthy, awful!!!」