Sempre un ottima struttura per staccare la spina piacevolmente .
L'ultima volte la cucina era più attenta e di qualità superiore .
marcello
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Mario
情侶出遊
2023年10月22日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautifully located, spectacular scenery amongst the slopes of Etna and the vineyards. Property is well hidden, you wouldn't know it is there unless you are specifically looking for it. Property is well maintained and their respect for the environment and minimal impact is evident. The staff were wonderful with our check in, escorting us to our room. The pool is lovely, elevated and surrounded by vineyards. Our room was perfect, situated in one of the bungalows. All furnishings and amenities in the room were excellent. We took advantage of the winery tour and tasting and dinner. Our guide was great, very knowledgeable about the winery itself and the wine world in general. Our dinner was delicious....highly recommend the tasting/dinner combo. The staff was very accommodating on our check out date, as we had an Etna trek/tour planned, holding on to our luggage and letting us leave our vehicle there while we were away on our tour for several hours. Looking forward to returning some day, either here or on of the other Filiato properties.
Mario
於 2023 年 9 月住了 1 晚
4/10 不太好
真實旅客
2023年10月4日
喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
Pire service à vie
Je voyage beaucoup et c’est le pire service que j’ai eu. On nous demande la veille l’heure de notre arrivée. Même si le check in est à 14:00, nous avisons que nous arriverons vers 12:00 afin de profiter du site. Ils nous informent que la chambre ne sera pas prête à cette heure mais que nous pourrons utiliser la piscine et profiter du wine bar. Surprise en arrivant sur place, le wine bar ouvre seulement à 15:00. La chambre n’a été disponible qu’à 15:00 et nous n’avions pas le vue sur la montagne comme nous avions demandé. Le personnel n’est pas courtois et on dirait que notre présence et celles des autres clients les dérange.
Finalement nous allons à la piscine et le personnel du wine s’est pointé à 16:15.
On demande à voir le gérant pour lui faire part de notre insatisfaction et on nous dit qu’il est occupé. Nous n’avons jamais la chance de lui parler. 72 heures plus tard, toujours pas de nouvelles de sa part.
Pour notre part, on ne recommande pas d’aller à cet hôtel. La Sicile regorge d’hôtels accueillants et offrant des paysages exceptionnels, encourageons ceux qui veulent nous accueillir avec respect et courtoisie.
真實旅客
於 2023 年 9 月住了 1 晚
10/10 有夠讚
Kristian
2023年9月16日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Really good setup
Great place to unwind, take in the scenery and enjoy yourself with good food and wine.
Kristian
於 2023 年 9 月住了 3 晚
10/10 有夠讚
Kimberly
情侶出遊
2023年9月10日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Property is lovely and the reception staff was great. The staff members in the wine bar were very loud and chatty as they complained about work while customers were seated. It was unfortunate because it is such an amazing space and the staff should not be an annoyance. Everything else was great. The wine tour and tasting was very informative.
Kimberly
於 2023 年 9 月住了 2 晚
6/10 一般般
Alessandro,Westland
2023年8月15日
喜歡:員工素質和住宿環境和硬體
The property is not simple to reach especially at night. It is for the quite lovers as even the reception close at 8pm . The restaurant is very good. Breakfast ok nothing that make you fill you should be in an upscale wine resort
Alessandro
於 2023 年 8 月住了 1 晚
4/10 不太好
maria concetta
2023年8月9日
maria concetta
於 2023 年 8 月住了 1 晚
8/10 不錯哦
Steve
2023年7月14日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Beautiful location but breakfast let it down!
The vineyards location is stunning. View from the room.of mt etna and the vineyard. Beautiful room and pool area. Wine tour with Roberto was amazing and the wine delicious.we opted just for a meat and cheese selection which was very nice and generous portion! However breakfast the next day was poor. Signs to say €2 for tea and coffee and €6 for a cooked breakfast. We ordered tea but wasnt charged so slightly confused on the signs. Cold selection is a bit lacking. Pool hours are 11 till 7 so no chance of a dip in the pool before checkout in 34c weather
Steve
於 2023 年 7 月住了 1 晚
8/10 不錯哦
Rafael
2023年7月11日
喜歡:住宿環境和硬體和客房舒適度
不喜歡:整潔度和員工素質
O banheiro estava com cabelo no box e não tinha shampoo disponível. Poderiam ajudar a pegar as malas também. Atendentes arrogantes