Since I booked a double room, they sold my room and offer my 5 persons room, unfortunately the faucet was out of order and towels were really dirty, there have a lot of stains. The sleep area have many mirror on the well surround. The feeling was extremely poor.
They changed back the room type I booked but no improvement. How come they got that high standard in Hotels.com website. They classified 5 stars hotel, Strange
Kang Tong
於 2024 年 5 月住了 3 晚
2/10 很糟糕
ahmet erol
家庭旅遊
2025 年 7 月 5 日
不喜歡:整潔度、設施服務和住宿環境和硬體
the hotel location is in bed and dirty area we couldn’t sleep from the street fights it says in the website it’s 5 star hotel it’s not even 1 star plus the room was full of ants they were crawling on the bed don’t believe the picture of the hotel in the website i got scammed i don’t recommend it at all i didn’t enjoy my vacation and i was happy to leave
ahmet erol
於 2025 年 6 月住了 6 晚
4/10 不太好
Zoya
2025 年 6 月 25 日
不喜歡:整潔度和住宿環境和硬體
Cold breakfast. The hotel room bathroom looked like it hadn’t been cleaned. There was already a towel on the floor. No shampoo or conditioner. Overall would not recommend.
Zoya
於 2025 年 6 月住了 1 晚
2/10 很糟糕
SALIM
家庭旅遊
2025 年 6 月 25 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Liked nothing -
Buffet was terrible and stale and cold
Room was Dirty with ants everywhere and on bed. Asked to change room
And they said no because they were full. Shower leaked into the room
SALIM
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Princess,North York
2025 年 6 月 12 日
Princess
於 2025 年 6 月住了 1 晚
4/10 不太好
Fadel
情侶出遊
2025 年 5 月 29 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Had to change rooms twice. Shower leaking water in both rooms all over. Never got my room with balcony that I paid for.
Fadel
於 2025 年 5 月住了 3 晚
10/10 有夠讚
María Aranzazu
2025 年 4 月 16 日
María Aranzazu
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Mabel
團體旅遊
2025 年 3 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel muy lindo la habitacion comoda y espaciosa, el personal muy agradable y servicial, lo que mejoraria seria el desayuno los 2 dias nos toco frio
Mabel
於 2025 年 3 月住了 2 晚
10/10 有夠讚
Khasan
家庭旅遊
2025 年 2 月 23 日
喜歡:整潔度、員工素質和設施服務
Walkable good market is close, food is grea
Khasan
於 2025 年 2 月住了 2 晚
6/10 一般般
serpil
團體旅遊
2025 年 2 月 3 日
喜歡:住宿環境和硬體
不喜歡:整潔度和客房舒適度
ÖNE OTEL KAZABLANKA
Vasat bir otel ,konumu iyi,ama personeli güler yüzlü ve çok ilgililer.
serpil
於 2025 年 1 月住了 3 晚
6/10 一般般
Evens,St-Sauveur
2025 年 1 月 15 日
Evens
於 2024 年 11 月住了 1 晚
2/10 很糟糕
Fahad,West Lafayette
情侶出遊, 商務旅客
2025 年 1 月 12 日
不喜歡:整潔度、員工素質和住宿環境和硬體
parking
Fahad
於 2025 年 1 月住了 2 晚
10/10 有夠讚
ALDO
情侶出遊
2025 年 1 月 9 日
喜歡:整潔度、員工素質和設施服務
Personale eccezionale , confort ottimo da cosigliare
ALDO
於 2025 年 1 月住了 1 晚
2/10 很糟糕
Mayra
家庭旅遊
2024 年 12 月 22 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Worts place to stay , the area is unsafe and Dirty
Mayra
於 2024 年 12 月住了 4 晚
6/10 一般般
Najia
2024 年 12 月 15 日
Najia
於 2024 年 12 月住了 3 晚
8/10 不錯哦
Igor
2024 年 11 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We stayed two nights. Good stuff, very quick checking in and out. Little outdated bathroom, but everything is in working condition. Solid four stars.
Igor
於 2024 年 11 月住了 2 晚
6/10 一般般
Guillaume
2024 年 10 月 15 日
Guillaume
於 2024 年 10 月住了 4 晚
4/10 不太好
Ahmed
商務旅客
2024 年 10 月 13 日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Un 3 étoiles déguisé en 5 étoiles et très sale.
Sale et beaucoup de bruit (pas isolé). Les chambres sont spacieuses avec balcon... Mais en terme de propriété c'est vraiment nul. Personnel sympa et serviable.
Ahmed
於 2024 年 10 月住了 4 晚
4/10 不太好
Brenna
2024 年 10 月 11 日
喜歡:員工素質
不喜歡:客房舒適度
Skip this hotel
The good: The service was excellent. The staff all went above and beyond. Our balcony was really nice. Breakfast has a nice variety and yummy juice.
The bad: There is hardly any parking. We rented a Fiat and were only able to get parking because our car is so small. There are only 3-4 parking spaces out front, otherwise you have to try to find street parking on the busy street. The hotel itself feels a little worn. The bed was harder than any mattress I've ever used. It felt like sleeping on the floor. There are no blankets provided, only one single flat sheet. We were cold. The shower leaked. The street noise at night was awful and made sleeping difficult.
Brenna
於 2024 年 10 月住了 1 晚
2/10 很糟糕
Danielle
團體旅遊
2024 年 10 月 10 日
不喜歡:設施服務
BED BUGS!!! We checked into the room and first noticed there was garbage still on the floor so it wasnt properly cleaned. We went out for the day and asked them to clean the room. Came pack a few hours later and room was never cleaned and we lifted the sheets and there DOZENS of bed rugs laying around. They offered us a other room and when they took us up the room obviously hasnt been cleaned as all the trash cans were still full of the prvious guests trash. At that point we didnt feel comfortable staying there and went to another hotel. They refuse to refund and were not gelpdul at all so definitely beware.
Danielle
於 2024 年 10 月住了 2 晚
2/10 很糟糕
Ariel
2024 年 10 月 7 日
Pas fameux
Ariel
於 2024 年 9 月住了 1 晚
2/10 很糟糕
真實旅客
2024 年 9 月 23 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2024 年 9 月住了 1 晚
2/10 很糟糕
Cavin,Calgary
親子旅遊
2024 年 9 月 16 日
不喜歡:設施服務
Lurelle,
At hotel1 Casablanca has agreed to a full refund due to rooms 215 with broken toilet, shower, broken AC. Replacement room 101 had broken bed . Compensation massage given but no therapist working today . Poor service and broken promises