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Sophia Hotel By OxoHotel

4.0 star property
This upscale retreat near Bocagrande's shoreline delivers personalized breakfasts and attentive service that previous guests consistently praise

Choose dates to view prices

The Sophia Hotel is steps from Bocagrande Beach. Guests enjoy made-to-order breakfasts before heading to the rooftop for city views. The property offers a quiet library, reliable WiFi, and convenient dry cleaning services that busy travelers appreciate.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
Ceiling fan
Hair dryer
Bathrobes
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Junior Double Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Double Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
LED TV
Ceiling fan
Premium bedding
Blackout drapes/curtains
Hair dryer
Bathrobes
Coffee/tea maker
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Superior Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed

9.8 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
LED TV
Ceiling fan
Premium bedding
Blackout drapes/curtains
Hair dryer
Bathrobes
Coffee/tea maker
  • 204 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Terrace

Suite, 1 King Bed, Terrace | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Terrace

8.0 out of 10
Very good
(6 reviews)

Highlights

Terrace
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 1184 sq ft
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
LED TV
Ceiling fan
Premium bedding
Blackout drapes/curtains
Hair dryer
Bathrobes
Coffee/tea maker
  • 204 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

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About the neighborhood

Located in Cartagena, Sophia Hotel By OxoHotel is in the city center. The area's natural beauty can be seen at Bocagrande Beach and Port, Fortresses and Group of Monuments, while Cartagena's Gold Museum and Palacio de la Inquisicion are cultural highlights. Caribbean Naval Museum and Cartagena Botanical Garden "Guillermo Piñeres" are also worth visiting. Visit our Cartagena travel guide
Map
Calle 32 No. 4-45 Plaza de la Aduana, Centro, Cartagena, 130001

What's nearby

  • Church of San Pedro Claver in Cartagena
    San Pedro Claver Church and Convent
    2 min walk - 0.2 km
  • View to Torre de Reloj (Clock Tower) with blue sky and warm light, Cartagena, Colombia, Unesco World Heritage
    Clock Tower
    2 min walk - 0.2 km
  • Colombia, scenic view of Cartagena cityscape, modern skyline, hotels and ocean bays Bocagrande and Bocachica from the lookout of Saint Philippe Castle
    Walls of Cartagena
    3 min walk - 0.3 km
  • Cartagena de Indias Convention Center "Julio César Turbay Ayala" reflected in the water
    Cartagena de Indias Convention Center
    3 min walk - 0.3 km
  • Bolivar Square
    2 min walk - 0.2 km

Getting around

  • Rafael Nunez Intl. Airport (CTG)
    14 min drive

Restaurants

  • Donde Fidel
    1 min walk
  • Mirador Café & Bar
    2 min walk
  • Hard Rock Cafe Cartagena
    1 min walk
  • Época
    2 min walk
  • The clock pub
    3 min walk

About this property

Sophia Hotel By OxoHotel

Upscale hotel near Clock Tower
Close to Cartagena de Indias Convention Center, Sophia Hotel By OxoHotel provides free cooked-to-order breakfast, a rooftop terrace, and a library. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks like:
  • Airport pick-up service (surcharge), express check-out, and babysitting (surcharge)
  • An elevator, free newspapers, and tour/ticket assistance
  • A 24-hour front desk, 1 meeting room, and concierge services
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All guestrooms at Sophia Hotel By OxoHotel feature comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 40-inch LED TVs with premium channels
  • Coffee/tea makers, ceiling fans, and daily housekeeping

Similar properties

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Hotel Santa Catalina By OxoHotel
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  • Pet friendly
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: COP 150000
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: COP 150000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 90000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are available for COP 100000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 55000 per vehicle (maximum occupancy 3)
  • Pet fee: COP 90000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: COP 150000 (subject to availability)
  • Late check-out fee: COP 150000 (subject to availability)
  • Crib (infant bed) fee: COP 100000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Sophia Hotel cartagena
Sophia Cartagena
Sophia Hotel Hotel
Sophia Hotel Cartagena
Sophia Hotel Hotel Cartagena

Frequently asked questions

Is Sophia Hotel By OxoHotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of COP 90000 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Sophia Hotel By OxoHotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of COP 150000 (subject to availability). After-hours check-in is not available.

What time is check-out at Sophia Hotel By OxoHotel?

Check-out is at 11:00 AM. Late check-out is available for COP 150000 (subject to availability).

Does Sophia Hotel By OxoHotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of COP 55000 per vehicle applies.

Where is Sophia Hotel By OxoHotel located?

Located in Cartagena Walled City, this hotel is steps from Casa del Marques de Premio Real and Clock Tower. Cartagena de Indias Convention Center and Bocagrande Beach are also within 1 mi (2 km).

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Reviews

Sophia Hotel By OxoHotel Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Location

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 504 out of 611 reviews
Rating 8 - Good. 73 out of 611 reviews
Rating 6 - Okay. 22 out of 611 reviews
Rating 4 - Poor. 3 out of 611 reviews
Rating 2 - Terrible. 9 out of 611 reviews

Reviews

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities
Great included breakfast. Room is good size and great a/c, very clean.
Stayed 4 nights in Dec 2025

10/10 Excellent

Paola

Liked: Cleanliness, amenities, property conditions & facilities
Room was always clean. Service was amazing at the front desk and at the restaurant. Everybody was so attentive and friendly. Rooftop was very nice.
Rooftop View
Stayed 3 nights in Jan 2026

10/10 Excellent

ELVIRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I spent 5 wonderful days here. We were very happy because it was a very clean hotel, with excellent service from all the staff in the different areas, great breakfast, and a beautiful view.
Stayed 4 nights in Oct 2025

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend ! Beautiful room and amazing attentive staff
Stayed 5 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, great breakfast, and an awesome staff.
Stayed 7 nights in Jun 2025

10/10 Excellent

Rosalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient. It has their own Roof Top.With an amazing view.
Stayed 1 night in Oct 2025

10/10 Excellent

Andreina

Liked: Cleanliness, amenities, property conditions & facilities
We came to Cartagena to celebrate our 10th anniversary and Sophia did not disappoint. We were upgraded to the suite and the service and amenities were amazing. Breakfast really stand out! Special thank you to Erik, Karen and Daniel for a great service! We will come back!
Stayed 3 nights in Dec 2025

10/10 Excellent

KETAN J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Service & Staff was good
Stayed 5 nights in Sep 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and helpful, excellent customer service.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ahram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So very convenient in the old town and within walking distance to all sites and restaurants. The rooftop has a great view and you get a complimentary drink ticket w your stay!
Stayed 1 night in Jul 2025

6/10 Okay

Aleksandra

Disliked: Cleanliness, property conditions & facilities
The hotel is old, needs to be remodeled. Horrible sewage smell coming from the bathroom, and urine smell outside of the hotel. The shower water is either freezing cold, or burning hot it switches immediately, maybe because we were on the 3rd floor. Got burned few times. Dirty cushions on the roof pool with stains. Staff was really friendly, that was the only good thing, and good location but very loud.
Stayed 6 nights in Jan 2026

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, delicious breakfast and very attentive staff. Centrally located and within walking distance to anywhere you want to go in the old city.
Stayed 3 nights in Jul 2025

10/10 Excellent

Khalilah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property managers were very nice and knowledgeable. There were many shops and activities in walkable and short driving distances
Stayed 3 nights in Aug 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel stay there a few times staff great highly recommend it
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable room, nice rooftop area.
Stayed 3 nights in Mar 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, the staff is great, location is great.
Stayed 3 nights in Dec 2024

10/10 Excellent

Randal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a wonderful location! The staff is incredibly friendly and always happy to help.
Stayed 7 nights in Mar 2025

10/10 Excellent

Matthews

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the Sophia hotel! We spent two nights here, and it was a very quiet area but still close and walkable to everything in El Centro. The rooms were spacious and well-maintained, and the rooftop pool bar was beautiful with a great view of the city. The best part was the service, everyone on the staff was so nice and accommodating, we couldn’t have asked for a better experience!
Stayed 2 nights in Jul 2025

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in a great location!
Stayed 4 nights in Nov 2023

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel staff there great people definitely will be back
Stayed 5 nights in Sep 2024

10/10 Excellent

Kanisha

Liked: Cleanliness, staff & service
Great location! Excellent friendly staff! Would stay there again for sure.
Stayed 6 nights in Dec 2024

8/10 Good

Minawattie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable location and very safe
Stayed 5 nights in Feb 2025

8/10 Good

LENIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, near everything in the walled city! Staff is very friendly.
Stayed 5 nights in Jan 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast we great.
Stayed 7 nights in Jan 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.delicious food.room is so clean and smell good. Bed is so comfortable.room is big and enough space . Staff are so friendly and helpful. We definitely stay here again for next time.
Stayed 3 nights in Apr 2025