Playa Cartagena aparthotel near Bocagrande Beach balances Cartagena's energy and relaxation. Guests enjoy three outdoor pools, including a children's pool, and a playground. Practical amenities include laundry facilities and high-speed WiFi throughout.
Located in Bocagrande, a neighborhood in Cartagena, Playa Cartagena is in the entertainment district and on the beach. Walls of Cartagena and Clock Tower are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach and Marbella Beach. San Felipe de Barajas Castle is another place to visit that comes recommended. Spend some time exploring the area's activities, including whale-watching. Visit our Cartagena travel guide
Spend the day on Playa Cartagena's beach or relax by one of the aparthotel's 3 outdoor swimming pools. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like a washer/dryer and a sitting area, and other amenities include free WiFi and a furnished balcony. Housekeeping is available on request.
Playa Cartagena offers 3 accommodations with washers/dryers and safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. 48-inch Smart televisions come with smart speakers. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). In-room massages and change of bedsheets can be requested. Housekeeping is provided on request.
3 outdoor swimming pools are on site along with a children's pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: COP 75,000 for adults and COP 60,000 for children
Champagne service
Chef service
Bathroom
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Living spaces
Separate sitting area
Window screens
Entertainment
48-inch smart TV
Smart speaker
Outdoor areas
Furnished balcony/patio
Gas grill
Outdoor entertainment area
Outdoor furniture
Picnic area
Terrace
Laundry
Laundry detergent
Laundry facilities
Washer/dryer
Climate control
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (80 inch wide door)
Front entrance ramp
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Smoking not allowed
Services and conveniences
24-hour front desk
Change of bedsheets (on request)
Concierge services
Free local calls
Housekeeping (on request) (for a fee)
Luggage storage
Meal delivery service
Multilingual staff
Phone
Safe
Safe at front desk
Location highlights
In an entertainment district
Near a hospital
Near the airport
Near the boardwalk/promenade
On the Strip
Things to do
Children's pool
Whale watching nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
3 units
Bed sheets changed on request
Housekeeping (on request)
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before noon
Special check-in instructions
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you complete the following before checking out:
Turn off the lights
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cleaning fee: COP 60000 per accommodation, per stay (varies based on length of stay)
Administrative fee: COP 120000 per accommodation, per stay
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: approximately COP 75000 for adults and COP 60000 for children
Housekeeping fee: COP 65000; may vary based on length of stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1003
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property
Property is also known as
Playa Cartagena Cartagena
Playa Cartagena Aparthotel
Playa Cartagena Aparthotel Cartagena
Frequently asked questions
Does Playa Cartagena have a pool?
Yes, this property has 3 outdoor pools and a children's pool.
Is Playa Cartagena pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Playa Cartagena?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.
What time is check-out at Playa Cartagena?
Check-out is at noon.
Where is Playa Cartagena located?
Located in Bocagrande, this beachfront aparthotel is in the entertainment district and within 2 mi (3 km) of Bocagrande Beach, Clock Tower, and Walls of Cartagena. San Felipe de Barajas Castle and Marbella Beach are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Playa Cartagena Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
7.4
Amenities
7.8
Property conditions & facilities
Rating 10 - Excellent. 11 out of 26 reviews
10 - Excellent
11
Rating 8 - Good. 5 out of 26 reviews
8 - Good
5
Rating 6 - Okay. 2 out of 26 reviews
6 - Okay
2
Rating 4 - Poor. 2 out of 26 reviews
4 - Poor
2
Rating 2 - Terrible. 6 out of 26 reviews
2 - Terrible
6
Reviews
10/10 Excellent
Danis
2025/5/17
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean, quiet place, very friendly staff. Lots of shops and restaurants nearby.
Danis
Stayed 7 nights in May 2025
10/10 Excellent
Maria
2025/3/11
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful location! Beautiful pool!
Maria
Stayed 5 nights in Mar 2025
8/10 Good
douglas
2025/4/2
Liked: Cleanliness, room comfort
Good spot for one night. Balcony is a plus
douglas
Stayed 1 night in Apr 2025
10/10 Excellent
Jaipreet
2024/9/15
Liked: Cleanliness, property conditions & facilities, communication
Amazing place, with great view
Jaipreet
Stayed 7 nights in Sep 2024
10/10 Excellent
Robert
2024/9/16
Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great stay Playa Cartagena with the beach directly across the street we were able spend our morning walk on the beach.The staff was very helpful in any of our needs from getting a taxi to restaurant suggestions.
Robert
Stayed 6 nights in Aug 2024
10/10 Excellent
Joey
2024/7/5
Liked: Cleanliness, property conditions & facilities, communication
Great place. Just as advertised. Safe area and directly across from the beach.
Joey
Stayed 4 nights in Jul 2024
2/10 Terrible
Desvernon
2024/7/20
Disliked: Property conditions & facilities, communication
ROACHES! They come out when you cut the lights off . Only one key is provided so you have to remove the key and come back to. A hot room. No basic toiletries, also charged a management fee with no management ! front desk staff are slow and incompetent. Nice location from the beach.
Desvernon
Stayed 3 nights in Jul 2024
4/10 Poor
Maria E
2025/8/11
Disliked: Cleanliness
The apartment was clean when it was received but has many cockroaches and they come out too much at night. the security and reception service is fatal. they are not friendly
Maria E
Stayed 4 nights in Aug 2025
6/10 Okay
Chidubem
2025/7/19
Liked: Cleanliness
Wouldnt recommend, owner stopped responding when I needed help. The front desk wasnt of much help when dealing with issues with room
Chidubem
Stayed 7 nights in Jul 2025
10/10 Excellent
Said
2024/5/26
Liked: Cleanliness, room comfort, communication
Stay here!
THIS PLACE IS AMAZINGLY BEAUTIFUL, PERIOD! I HIGHLY RECOMMEND IT TO ANYONE. That's all I got to say. Don't mind the lobby, but your apartment looks better than the photos
Said
Stayed 3 nights in May 2024
8/10 Good
Verified traveler
2024/3/4
Liked: Cleanliness, room comfort, communication
Bed was way too hard for my liking.
Coffee supplies would have been appreciated.
Verified traveler
Stayed 3 nights in Feb 2024
2/10 Terrible
Jairo
2024/7/31
Disliked: Cleanliness, amenities
Room was full of cockroaches, had to sleep with the lights on. Called property manager but very little was done. Needless to say would not recommend or ever stay here again.
So they still have a cockroach problem. I booked this hotel a while back before seeing the cockroach problem from the other guest that stayed there before me. I reached out to them and they said there was no problem anymore and it was fumigated. That wasnt the case. I even brought roach traps with me for anticipation. That wasnt even the only problem. Pictures of the room looked beautiful online but in person was just old and dirty. Lots of missing amenities. Even basic ones like no shampoo or conditioner! Hair dryer was there but not working and was also dirty. They have a dryer and washer but no laundry detergent provided. They provide towels but theyre soo cheap. Like one ply towels from the dollar store. Like it would not absorb any water and when i would use it, it would make be super slippery. No hanging racks in the bathroom either to hold your towels or clothes at all. They have a safe lock but it doesnt work as well. Kitchen stovetop doesnt have an igniter but they provide matchstick lol. Not even given a lighter. Like come on. Pretty much not a lot of stuff is working or theyre just very cheap with the provided stuff. Owner is based in Texas in the US and denied my refund because of the cockroach problem and false advertising of the provided amenities. I would NOT recommend this place for how much ive paid which you can go to the hilton or hyatt for better service. Room service is extra 15$ to clean up and also property manager fee as well. He doesnt do much. AVOID!
Phillip
Stayed 7 nights in Aug 2024
8/10 Good
Lindy
2026/2/27
Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo excelente ! El único tema es que no dan jabón ni shampoo y al menos deberían dejar unas muestras “ para poder tomar una ducha recién uno llega . Porque es lo primero que uno quiere hacer ! Y no hay nada ! Lo bueno es que enfrente hay una farmacia y pueden adquirirlos ahí, y a media cuadra supermercados , restauran te a , playa etc !! La vista de la recámara es espectacular !
Una estancia súper cómoda, céntrica y con grandes vistas, hay muchos lugares para comer muy cerca y el centro está a unos minutos en auto, muy seguro
Maria Fernanda
Stayed 4 nights in May 2025
8/10 Good
YAMILLET
2024/10/20
Liked: Cleanliness, communication
Este apartamento tiene una vista espectacular. Fue la razón principal por lo cual lo rentamos. Esta bien ubicado cerca de restaurantes, cafeterías, supermercados. Lo único que no me gusto es la primera impresion cuando entramos al apartamento, no sentí que estuviera muy limpio o que lo hubieran limpiado recientemente para nosotros utilizarlo. Considero que podrían trabajar un poco más en la apariencia interior del apartamento. A parte de eso, la comunicación con el encargado fue excelente y como mencioné la vista desde el balcón es espectacular.
YAMILLET
Stayed 5 nights in Aug 2024
8/10 Good
JOSELITO
2024/9/21
Liked: Cleanliness, property conditions & facilities, communication
Deben hacer mayor referencia en la página de los protocolos y permisos para el ingreso de menores a la propiedad, esto para que el huésped tenga claro y gestione los documentos necesarios.
JOSELITO
Stayed 2 nights in Sep 2024
6/10 Okay
FRANCISCO JAVIER
2024/7/25
Liked: Cleanliness
La vista espectacular, no malo es que al llegar ni una botella de agua, un rollo y mini jabón de manos para 4 días. Te ofrecen cocineta cuando no hay aceite, azúcar o productos básicos que debería haber en cualquier lugar. cafetera sin filtros.
El baño no servía, ni el siete acondicionado ni caja fuerte.
No hay toallas en la cocina ni trapos para limpiar si ensucias algo.
Se debe considerar que si vienes de viaje no cuentas con los accesorios básicos antes mencionados.