NH Cartagena Urban Royal

Property class: 3.5

Choose dates to view prices

Close to Clock Tower and Cartagena de Indias Convention Center, NH Cartagena Urban Royal provides a rooftop terrace, laundry facilities, and a bar. The on-site restaurant offers lunch and dinner. Guests can connect to free in-room WiFi.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is NT$4,663
NT$4,663 total
Nov 21 - Nov 22

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

A hotel room with a bed, bedside tables, a desk, a chair, a TV, and artwork on the wall.

Standard Room

8.8 out of 10
Excellent
(16 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room (View)

A hotel room with a bed, a desk, a TV, a window with a view of a building, and a chair.

Superior Room (View)

8.4 out of 10
Very good
(14 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room (View, Extra Bed 2 Adults + 1 Child)

A hotel room with a bed, a desk, a TV, a window with a view of a building, and a chair.

Superior Room (View, Extra Bed 2 Adults + 1 Child)

  • 205 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, Balcony

A hotel room with a large bed, a wooden headboard, a nightstand, a mirror, and a bathroom visible through an open door.

Deluxe Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Balcony (Extra Bed 2 Adults + 1 Child)

A hotel room with a large bed, a wooden headboard, a nightstand, a mirror, and a bathroom visible through an open door.

Deluxe Room, Balcony (Extra Bed 2 Adults + 1 Child)

9.0 out of 10
Wonderful
(2 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Located in Cartagena Walled City, a neighborhood in Cartagena, NH Cartagena Urban Royal is near a train station. Clock Tower and Walls of Cartagena are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach. Caribbean Naval Museum and Ciudad Movil Cultural Center are also worth visiting. Looking to get your feet wet? Snorkeling and windsurfing adventures can be found near the property. Visit our Cartagena travel guide
Map
Plaza de los Coches Cr 7# 34-10, Cartagena, Bolivar, 130001

What's nearby

  • A historic stone bridge with arches, a clock tower, and a clear blue sky.
    Clock Tower
    1 min walk - 0.1 km
  • A large, modern building with a reflective pool in front.
    Cartagena de Indias Convention Center
    3 min walk - 0.3 km
  • A historic stone tower with a dome, overlooking a coastal cityscape with a bridge and a clear blue sky.
    Walls of Cartagena
    6 min walk - 0.6 km
  • University of Cartagena
    3 min walk - 0.3 km
  • Bolivar Square
    5 min walk - 0.4 km

Getting around

  • Rafael Nunez Intl. Airport (CTG)
    16 min drive

Restaurants

  • Mama’s Pizza
    2 min walk
  • Hard Rock Cafe Cartagena
    2 min walk
  • KFC
    2 min walk
  • San Valentín Restaurante Bar
    2 min walk
  • Amaretto
    1 min walk

About this property

NH Cartagena Urban Royal

  • Hotel near Clock Tower
  • Close to Cartagena de Indias Convention Center and Walls of Cartagena, NH Cartagena Urban Royal provides a rooftop terrace, laundry facilities, and a bar. The on-site restaurant offers lunch and dinner. Stay connected with free in-room WiFi.
  • Additional perks include:
    • An outdoor pool
    • Buffet breakfast (surcharge), airport drop-off service (surcharge), and a banquet hall
    • An elevator, concierge services, and a 24-hour front desk
    • A water dispenser, smoke-free premises, and a front-desk safe
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guestrooms at NH Cartagena Urban Royal offer comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Reusable coffee/tea filters and recycling
    • Bathrooms with showers and free toiletries
    • 42-inch LCD TVs with cable channels
    • Refrigerators, daily housekeeping, and desks

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by these third-party sustainability certification schemes: Bioscore Sustainability and Green Key (Foundation for Environmental Education). For more information on what these certifications require and verify, please visit their websites.

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NT$6,194 total
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Frequently asked questions

Does NH Cartagena Urban Royal have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at NH Cartagena Urban Royal?

As of 2026/10/26, prices found for a 1-night stay for 2 adults at NH Cartagena Urban Royal on 2026/11/21 start from NT$4,663, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is NH Cartagena Urban Royal pet-friendly?

Yes, NH Cartagena Urban Royal allows cats and dogs (limit 1 total) with a maximum weight of up to 55 lbs per pet. There's a fee of USD 110000 per pet, per night. Service animals are exempt from fees.

How much is parking?

NH Cartagena Urban Royal doesn't offer parking.

What time is check-in at NH Cartagena Urban Royal?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at NH Cartagena Urban Royal?

Check-out is at noon.

Does NH Cartagena Urban Royal provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of USD 99000 per vehicle applies.

Where is NH Cartagena Urban Royal located?

Located in Cartagena Walled City, this hotel is steps from Plaza de los Coches and Clock Tower. Cartagena de Indias Convention Center and Walls of Cartagena are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

NH Cartagena Urban Royal Reviews

8.2

Very Good

8.6

Cleanliness

8.8

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 282 out of 592 reviews
Rating 8 - Good. 168 out of 592 reviews
Rating 6 - Okay. 81 out of 592 reviews
Rating 4 - Poor. 33 out of 592 reviews
Rating 2 - Terrible. 28 out of 592 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and wonderful staff. I highly recommend the property!
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great.. breakfast was good.. room was cool and clean 😎
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a perfect location if you want to explore the “old city” or wall city
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel did something really nice for my birthday; I wasn't expecting it, and it made my day. Although the room could use some TLC (the bathroom door looks worn), the staff was very friendly, and the place is very clean.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in the best possible central location. Friendly staff and were willing to . Accommodate vegetarians. Shower experience was bad and the hotel was unable to fix it.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Great location. Rooms are dated. No microwave or fridge to store things in. But the location is amazing.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Go to the rooftop pool as soon as they open and take the best pictures ever! Now, awesome hotel awesome breakfast awesome amenities. But if you value your sleep, you may want to get an interior room. I had a balcony room and people were celebrating all night outside, and I could hear everything. Still an awesome hotel.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and economic hotel for a short weekend visit. Perfect location, safe and clean. Very nice staff!
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great position in the main square Rooftop pool small but great on a hot day Nice breakfast
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Get location. Get a balcony for the best people watching anywhere.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Had a great stay here. The staff was amazing.
Stayed 4 nights in Jul 2025
Verified review

8/10 Good

Liked: Amenities
Staff was very friendly and helpful. It is on the historic side, so rooms are a bit small and have a musty smell. Other than that they were comfortable. And hotel situated right next to the main plaza, so you can enjoy the scenery from the balcony or the pool on the roof.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff. Excellent breakfast with made to order options. Area around the hotel is beautiful. Rooftop terrace and pool are amazing
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, some few steps away frm Torre del Reloj.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay people were pleasant. Security was GREAT
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location and staff. Only complaint is how still the bed was.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time...amazing staff. Great place!!!
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Perfect location
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop pool overlooking the city was amazing..
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is professional and very helpful. The location is a great and while being in the middle of everything is very safe and secure
Stayed 6 nights in Jul 2025
Verified review

6/10 Okay

Liked: Staff & service
I love the the staff at the property they were nice and accommodating. Prime location for tourists. Close to shops, food, and shopping. The rooms definitely need an update. Definitely felt safe in the area.
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Location perfect but not with an event on the square! If you have allergies like me request mold free room or check reviews. Remaining was perfect breakfast/service/housekeeping
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay

The hotel was nice it was clean, and the staff was very friendly. The hotel is in a great location inside of wall city and you're in walking distance for everything.
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had arrived earlier than our check in time as our flight was in the am. But the staff member was helpful and provided us with space to leave our luggage and also change into something comfortable as it was very hot and humid. Room was very clean. The breakfast was really good. But the place near the hotel was very very crowded near the plaza. Right in evening, during the day of Colombia match, one guy approached me. I thought he was planning to sell something. Instead he snatched the chain from my neck and ran away. It was quite a shocking experience for me. That guy first took two three steps walking but then took off and was never caught. We have to extra careful in such places. The hotel staff was helpful and tried to get the help of the police. But everything happened so quickly it was not possible for me to identify the person. Overall good hotel and helpful staff.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and I was very comfortable walking in the old city. Lots of dining options.
Stayed 3 nights in Nov 2024