2/10 Terrible
Verified traveler
2019/11/30
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Verified traveler
Stayed 2 nights in Nov 2019
Hotel Portal de San Antonio
2.5 star property
Travelers wake up to continental breakfast near the beach, then get personalized tour advice from multilingual staff who know the area's hidden gems
Choose dates to view prices
Photo gallery for Hotel Portal de San Antonio
Located steps from Bocagrande Beach, Hotel Portal de San Antonio offers convenience and thoughtful service. Enjoy continental breakfast, free in-room WiFi, and a 24-hour front desk. The staff provides tour assistance, concierge services, and wedding planning expertise.
Reviews
6.46.4 out of 10
Popular amenities
- Breakfast included
- Free WiFi
- Air conditioning
- Housekeeping
- 24/7 front desk
Room options
Check availability for these dates
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Standard Double Room
Standard Double Room
Highlights
Air conditioning
Flat-screen TV
Private bathroom
Minibar
Cable channels
Daily housekeeping
- 194 sq ft
- Sleeps 2
- 1 Double Bed
View all photos for Family Room
Family Room
Highlights
Air conditioning
Flat-screen TV
Private bathroom
Minibar
Cable channels
Daily housekeeping
- 226 sq ft
- Sleeps 4
- 2 Double Beds
View all photos for Standard Single Room
Standard Single Room
Highlights
Air conditioning
Flat-screen TV
Private bathroom
Minibar
Cable channels
Daily housekeeping
- 194 sq ft
- Sleeps 1
- 1 Double Bed
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About the neighborhood
Located near the beach, Hotel Portal de San Antonio is in Cartagena Walled City, a neighborhood in Cartagena. Cartagena Fishing Club and Santa Cruz Marina are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Ciudad Movil Cultural Center and Fine Arts. Looking to enjoy an event or a game while in town? See what's happening at Jaime Moron Stadium or Estadio De Softbol De Chiquinquira. Visit our Cartagena travel guide
Getsemani, Carrera 10 No. 25-149, Calle San Antonio, Cartagena, 130001
What's nearby
Cartagena de Indias Convention Center5 min walk - 0.4 km
Clock Tower6 min walk - 0.6 km
Walls of Cartagena9 min walk - 0.8 km- Plaza de la Trinidad1 min walk - 0.1 km
- Bolivar Square9 min walk - 0.8 km
Getting around
- Rafael Nunez Intl. Airport (CTG)16 min drive
Restaurants
- Di Silvio Trattoria1 min walk
- Salon Tropical3 min walk
- Sierpe4 min walk
- Rebelion2 min walk
- Casa Del TĂșnel3 min walk
About this property
Hotel Portal de San Antonio
Hotel near Cartagena de Indias Convention Center
Close to Clock Tower, Hotel Portal de San Antonio provides amenities like free continental breakfast. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
- A roundtrip airport shuttle (surcharge), a 24-hour front desk, and concierge services
- Wedding services, free newspapers, and a front-desk safe
- Tour/ticket assistance
Room features
All guestrooms at Hotel Portal de San Antonio feature perks such as air conditioning, in addition to amenities like free WiFi and minibars.
Other amenities include:
- Bathrooms with showers and free toiletries
- 32-inch flat-screen TVs with cable channels
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Roundtrip airport shuttle (surcharge) during limited hours
- Wheelchair-accessible parking available
Food and drink
- Free continental breakfast
Family friendly
- Rollaway/extra bed (surcharge)
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Safe at front desk
Guest services
- Concierge services
- Housekeeping (daily)
- Tour and ticket assistance
- Wedding services
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- 3 floors
Room amenities
Bedroom
- Rollaway/extra bed (surcharge)
Bathroom
- Free toiletries
- Private bathroom
- Shower
- Towels provided
Entertainment
- 32-inch flat-screen TV with cable channels
Food and drink
- Minibar
More
- Air conditioning (climate-controlled)
Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for COP 40000.00 per night
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Optional extras
- Airport shuttle fee: COP 25000 per person (one way)
- Rollaway bed fee: COP 40000.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property
Property is also known as
Hotel Casa San Antonio Cartagena
Casa San Antonio Cartagena
Portal San Antonio Cartagena
Hotel Portal de San Antonio Hotel
Hotel Portal de San Antonio Cartagena
Hotel Portal de San Antonio Hotel Cartagena
Frequently asked questions
Is Hotel Portal de San Antonio pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Hotel Portal de San Antonio?
Check-in begins at 3 PM.
What time is check-out at Hotel Portal de San Antonio?
Check-out is at noon.
Does Hotel Portal de San Antonio provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of COP 25000 per person applies.
Where is Hotel Portal de San Antonio located?
Located in Cartagena Walled City, this hotel is within a 15-minute walk of Plaza de la Trinidad, Cartagena de Indias Convention Center, and Clock Tower. Santisima Trinidad Church and Ciudad Movil Cultural Center are just steps away.
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Reviews
Hotel Portal de San Antonio Reviews
6.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.4
Cleanliness
7.8
Location
7.4
Staff & service
6.8
Property conditions & facilities
Rating 10 - Excellent. 3 out of 12 reviews
10 - Excellent
3
Rating 8 - Good. 2 out of 12 reviews
8 - Good
2
Rating 6 - Okay. 2 out of 12 reviews
6 - Okay
2
Rating 4 - Poor. 4 out of 12 reviews
4 - Poor
4
Rating 2 - Terrible. 1 out of 12 reviews
2 - Terrible
1
Reviews
4/10 Poor
Verified traveler
2018/12/30
Disliked: Cleanliness, property conditions & facilities
Seguro encuentras una mejor opciĂłn
ViajĂ© con bebĂ© de 17 meses y duerme temprano, el hotel-hostal estĂĄ a pocos pasos de una plaza en la calle con fiesta, mĂșsica, indigentes, gente tomando cervezas y oliendo a orines por doquier sin duda si tu viaje es familiar no lo recomiendo.
La sencillez de un hotel no estĂĄ peleada con la limpieza ni el mantenimiento ni el tener en recepciĂłn alguien que al menos te avise algo tan simple como que hay show de tambores en esa plaza todos los dĂas a las 9 pm por si no quieres perdertelo o ponerle tapones al bebĂ© o que cuando le preguntas por un restaurante para comer no te diga cualquiera estĂĄ bien.
En los 4 dĂas el jabĂłn y shampoo nunca fueron resurtidos, toalla de manos nunca hubo, la cama un dĂa la tendieron con 2 sĂĄbanas de cajĂłn, la polilla de las ventanas estaba hace no se cuanto en el cuarto y asĂ podrĂa seguir.
Verified traveler
Stayed 4 nights in Dec 2018
4/10 Poor
Jaime
2018/11/24
Disliked: Cleanliness, staff & service
Muy regular
No fue limpiado mi cuarto, segĂșn ellos porque no avisĂ© con un hablador y ni siquiera en el cuarto estaba el hablador. Hay ratones en el area de cocina informamos y no tomaron en cuenta el comentario, para negocios considero q falta un escritorio y silla, falta frescura en la zona de recepciĂłn. Pueden mejorar mucho poniendo empeño en sacar adelante el negocio.
Jaime
Stayed 2 nights in Nov 2018
10/10 Excellent
Osiris, Miami
2018/8/26
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel within walking distance from the walled city.
Osiris
Stayed 3 nights in Aug 2018
10/10 Excellent
cucche, argentina
2018/3/18
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
todo lindo, ademĂĄs son muy atentos en la recepciĂłn
muy buena , por la ubicaciĂłn del hotel, por las condiciones de limpieza y por el personal, buenisimo
cucche
Stayed 3 nights in Mar 2018
6/10 Okay
Juan
2018/3/12
Liked: Cleanliness, staff & service
Esta bien pero puede facilmente mejorar.
La primera noche me aisgnaron una habitacion equivocada, estos se corrigio para las noches 2 y 3.
El desayuno es bueno pero no abundante. El mantenimiento debe mejorar sobre todo en el aire acondicionado. La ubicacion es increible y la zona es muy alegre y llena de entretenimiento.
Juan
Stayed 3 nights in Mar 2018
8/10 Good
Alicia
2018/2/1
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice basic hotel in fun neighborhood
Great location with a polite staff. Rooms are very basic, ours did have a minifridge, which was nice to have, and like most hotels and hostels in Cartagena there is no hot water for the shower. The included breakfast is nice, you get a choice of 3 different options.
Alicia
Stayed 1 night in Jan 2018
6/10 Okay
Sabatino
2018/1/22
Liked: Cleanliness, staff & service, property conditions & facilities
Coo boutique hotel for the money
Nice location in heart of Plaza De Trindad.. 10 minutes walk from Plaza Del Relo.. Amazing staff.. but I stayed on the first floor by the breakfast area so people eating woke me up every morning early.. that was my biggest issue. Great if you want to stay in the old historic area.. if you want comfort or space this isnt the place. Pay more and get more.
Sabatino
Stayed 2 nights in Jan 2018
4/10 Poor
Verified traveler
2018/1/9
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Happy and left for another accommodation
The rooms are very small with no wordrobe and more importantly no windows. Sitting on the toilet one hits its knees in the wall. very noisy as every step outside on the stairs can be heard inside. Unfortunately the rooms were not very clean either.
Verified traveler
Stayed 4 nights in Dec 2017
10/10 Excellent
Maria
2017/12/16
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy limpio, buen desayuno
Nuestra estadĂa fue muy cĂłmoda, el desayuno es de buena cantidad y el personal es muy atento a las necesidades de los huĂ©spedes. A muy poca distancia hay varias opciones de restaurantes muy simpĂĄticos y con buenos precios. Se puede ir caminando hasta la puerta del reloj y centro histĂłrico.
Maria
Stayed 3 nights in Dec 2017
4/10 Poor
VERED
2016/10/22
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
ŚŚ§ŚŚŚ ŚŚŚ ŚŚŚŚŚŚ ŚŚ ŚŚŚŚŚ ŚŚŚ ŚŚ ŚŚ©Ś ŚŚ ŚĄŚ ŚŚŚŚš ŚŚŚ ŚŚ ŚŚŚ Ś Ś§Ś ŚŚŚ ŚŚŚ ŚŚŚŚ ŚŚŚ§ŚŚŚȘ
VERED
8/10 Good
Jossie, Lima
2016/9/12
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien ubicado.