Hotel Casa San Agustin

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Luxury
VIP Access
4.5 star property
9.8

Exceptional

Historic charm in old Cartagena

Colonial architecture creates an intimate sanctuary in Cartagena's walled city, where Alma restaurant serves exceptional Latin American cuisine. Guests can retreat to the rooftop terrace or indulge in a couple's ritual at the Aurum Spa after exploring nearby shops and historic sites.

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

A four-poster bed with a bench, a bedside table with a lamp, a mirror, and a view of greenery through a door.

Junior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite

A bedroom with a large bed, a desk with a lamp, a chair, and a view of greenery through the window.

Premium Suite

  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (del Virrey)

A bedroom with a large bed, bedside tables, a bench, wooden wardrobe, and a decorative wall piece.

Suite (del Virrey)

  • 1981 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Room

A hotel room with a large bed, two bedside tables with lamps, a wooden coffee table, and a view of the outside through sheer curtains.

Deluxe Room

9.4 out of 10
Exceptional
(16 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Prestige)

A four-poster bed with a bench in front, a bedside table with a lamp, a decorative wall hanging, and a wooden door.

Suite (Prestige)

10.0 out of 10
Exceptional
(2 reviews)
  • 1830 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 2 King Beds
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About the neighborhood

Located in Cartagena Walled City, a neighborhood in Cartagena, Hotel Casa San Agustin is near the airport and by the sea. Clock Tower and Walls of Cartagena are notable landmarks, and if an activity is on the agenda, check out Port of Cartagena. Looking to enjoy an event or a game while in town? See what's happening at Nuevo Bosque Softball Stadium or Estadio De Softbol De Chiquinquira. Visit our Cartagena travel guide
Map
Centro Calle de la Universidad No.36-44, Cartagena, Bolivar, 130001

What's nearby

  • A historic stone bridge with arches, a clock tower, and a clear blue sky.
    Clock Tower
    3 min walk - 0.3 km
  • A historic stone tower with a dome, overlooking a coastal cityscape with a bridge and a clear blue sky.
    Walls of Cartagena
    3 min walk - 0.3 km
  • A large, modern building with a reflective pool in front.
    Cartagena de Indias Convention Center
    6 min walk - 0.6 km
  • University of Cartagena
    1 min walk - 0.1 km
  • Bolivar Square
    5 min walk - 0.4 km

Getting around

  • Rafael Nunez Intl. Airport (CTG)
    16 min drive

Restaurants

  • Buena Vida
    1 min walk
  • Pezetarian
    2 min walk
  • Restaurante Candé
    2 min walk
  • Espiritu Santo Restaurante
    1 min walk
  • Cafe La Manchuria
    1 min walk

About this property

Hotel Casa San Agustin

  • Luxury historic hotel by the sea
  • Close to Clock Tower and Cartagena de Indias Convention Center, Hotel Casa San Agustin provides free cooked-to-order breakfast, a poolside bar, and a rooftop terrace. Treat yourself to a facial, a manicure/pedicure, or a massage at Aurum Spa, the onsite spa. The on-site Latin American cuisine fine-dining restaurant, Alma, offers breakfast, lunch, dinner, light fare, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a library.
  • You'll also enjoy perks such as:
    • An outdoor pool along with sun loungers
    • Free bicycle rentals, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
    • A 24-hour front desk, wedding services, and a TV in the lobby
    • Tour/ticket assistance, a ballroom, and massage treatment rooms
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guestrooms at Hotel Casa San Agustin offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes.
  • More amenities include:
    • Frette Italian sheets, pillowtop mattresses, and rollaway/extra beds (surcharge)
    • Designer toiletries, showers, and hair dryers
    • 32-inch flat-screen TVs with premium channels and DVD players
    • Wardrobes/closets, free infant beds, and ceiling fans

Awards and affiliations

  • Hotel Casa San Agustin is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.
  • The property is a member of the Leading Hotels of the World.

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Frequently asked questions

Does Hotel Casa San Agustin have a pool?

Yes, this property has an outdoor pool.

Is Hotel Casa San Agustin pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Casa San Agustin?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Casa San Agustin?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Casa San Agustin provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 300000 per vehicle applies.

Where is Hotel Casa San Agustin located?

Located in Cartagena Walled City, this luxury hotel is within a 5-minute walk of University of Cartagena and Clock Tower. Walls of Cartagena and Cartagena de Indias Convention Center are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Casa San Agustin Reviews

9.8

Exceptional

10

Cleanliness

9.8

Location

9.8

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 470 out of 514 reviews
Rating 8 - Good. 27 out of 514 reviews
Rating 6 - Okay. 8 out of 514 reviews
Rating 4 - Poor. 5 out of 514 reviews
Rating 2 - Terrible. 4 out of 514 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All areas of this hotel are super above any hotel you have experienced. Personal details such cards with your name and an included breakfast that is great. However, the best is its staff which is truly make your stay wonderful.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, facility and the whole experience was amazing. When you are inside the hotel property, the outside world is shut down and it feels like a sanctuary of its own. I enjoyed my experience.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Casa San Agustin isn’t just the best hotel in Cartagena, it is one of the best boutique hotels in the world that I have ever visited. A fever dream of a tropical paradise hotel. Stunningly beautiful. Immaculately maintained. Excellent staff. Stellar on-site restaurant. Perfect location. Gorgeous 2 bedroom suite with a private jacuzzi. A truly memorable experience even for someone who has travelled extensively. I hope to return to Colombia one day, just to stay here.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in. Very beautiful, and the location is perfect. The staff was amazing and super friendly, and they helped me make sure that my stay was great.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa San Agustín is, without a doubt, the best hotel in Cartagena!! From the moment you arrive, the service is absolutely spectacular. Every detail is thoughtful, the staff is incredibly warm and attentive, and the hotel itself is simply divine. It’s elegant, beautiful, and has such a special atmosphere that makes you never want to leave. We absolutely love staying here. Truly one of our favorite hotels anywhere!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent and very clean.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and well situated. The staff are welcoming and helpful. The breakfast is delicious as is the food at the restaurant for lunch and dinner. The excursion to Acasi is amazing.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for such a wonderful stay! We had a wonderful time and our only regret is that we couldn’t extend our stay for a few more nights! Every member of staff that we encountered was kind and helpful! The pool was great and we loved all of the meals that we had at Alma (we had breakfast, lunch and dinner). This hotel is a truly remarkable oasis!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very personal service from staff. Property located in a great location.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional stay and fell in love with Colombia and the staff. Everything was clean and even the food at the hotel restaurant was delicious. We booked the room with the private pool which was very romantic. Centrally located and luxury. Only tip for the hotel please put something out for the mosquitoes I only got bit at the pool during my entire time in Colombia.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the staff were extraordinary. They were exceedingly helpful and thoughtful. There was a genuine sincerity in their assistance. The food at Alma was fantastic. The rooms and common areas were well appointed. There was great service but not intrusive. It was a great stay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción de lujo en la ciudad amurallada.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Exquisite service. Kind and available staff. Delicious breakfast.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From even before we arrived our stay was already fabulous. The concierge staff reached out to us in advance offering assistance and were able to arrange two accommodations we wanted even before we checked in. They remained that helpful during our entire stay. The property and rooms are beautiful. The restaurant and bar are amazing and every staff member was friendly and helpful. The location is excellent and walking distance to everything inside the Walled City. We enjoyed every second of our stay there.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno delicioso!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Queria expressar meus agradecimentos a todos os funcionários do Hotel Casa San Augustin por sus atenção de todos todo o tempo e a limpeza dos quartos e o Restaurante Alma e um dos melhores em comida e serviço desde o cafe da amanha ate os almoços com um cardápio de alta qualidade . O SPA e fantástico .
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones habitaciones y spa son fabulosos
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The hotel’s location was perfect for a short stay like hours. Our suite was beyond gorgeous and the staff was exceptional. Breakfast was the only meal we had but it was also excellent so I recommend this hotel to any exigent traveler looking for perfect service and a very comfortable stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo el hotel está increíble! Personal super amable y muy bien ubicado.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Truly lovely and fabulous hotel. Entire staff committed to ensuring guests have a wonderful stay. Hotel is magnificent and tremendously well maintained. Breakfasts are very delicious as are all the meals. Truly a 5 star experience.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Ett i alla avseenden underbart hotell
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a wonderful stay. We booked the suite with the private pool which we loved. We spent a lot of time around that pool. The hotel is super charming contantly cleaned and very welcoming. everyone was nice but Andrew and Katherine went out of their way for us every day. Recommended
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Mycket vackert hotel med fina rum. Trevlig och hjälpsam personal. Härlig pool för varma eftermiddagar. Lagom storlek, drygt 30 rum. För tankarna till en riad.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice and spacious with a comfortable sitting area the staff were very helpful with suggestions for lunch and activities
Stayed 3 nights in Mar 2026