Hotel Cartagena Premium

Property class: 3.5

Choose dates to view prices

Close to Cartagena de Indias Convention Center and Clock Tower, Hotel Cartagena Premium provides a poolside bar, a grocery/convenience store, and a free daily manager's reception. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. The on-site Spanish cuisine buffet restaurant, Restaurante, offers breakfast, lunch, and dinner. In addition to a rooftop terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

Single Room

  • Beach view
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • Beach view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Triple Room

  • Beach view
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

Standard Quadruple Room

  • Beach view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Located in Bocagrande, a neighborhood in Cartagena, Hotel Cartagena Premium is in the entertainment district and near the beach. Clock Tower and Walls of Cartagena are notable landmarks, and if an activity is on the agenda, check out Port of Cartagena. Ciudad Movil Cultural Center and Caribbean Naval Museum are also worth visiting. Visit our Cartagena travel guide
Map
Bocagrande Av. San Martín #11-113, Frente a la Base Naval, Cartagena, Bolivar, 130001

What's nearby

  • A coastal cityscape with a beach, high-rise buildings, and a clear blue sky.
    Bocagrande Beach
    2 min walk - 0.2 km
  • A historic stone tower with a dome, overlooking a coastal cityscape with a bridge and a clear blue sky.
    Walls of Cartagena
    9 min drive - 1.4 km
  • A historic stone bridge with arches, a clock tower, and a clear blue sky.
    Clock Tower
    13 min drive - 1.7 km
  • Plaza Bocagrande Commercial Center
    2 min walk - 0.2 km
  • Rio Cartagena Casino
    17 min walk - 1.4 km

Getting around

  • Rafael Nunez Intl. Airport (CTG)
    11 min drive

Restaurants

  • 51 Sky Bar
    2 min walk
  • McDonald's
    7 min walk
  • 7 Cielos
    4 min walk
  • Restaurante Arabe Internacional
    10 min walk
  • Crepes & Waffles
    4 min walk

About this property

Hotel Cartagena Premium

  • Hotel near Bocagrande Beach
  • Cartagena de Indias Convention Center and Clock Tower are located near Hotel Cartagena Premium, which provides a poolside bar, a grocery/convenience store, and a free daily manager's reception. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. The on-site Spanish cuisine buffet restaurant, Restaurante, offers breakfast, lunch, and dinner. In addition to a rooftop terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool along with sun loungers and pool umbrellas
    • Free self parking
    • Buffet breakfast (surcharge), bike rentals, and express check-in
    • Wedding services, coffee/tea in the lobby, and a front-desk safe
  • Room features
  • All 140 rooms include comforts such as air conditioning, in addition to perks like free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with rainfall showers
    • TVs with cable channels
    • Balconies, refrigerators, and daily housekeeping

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Frequently asked questions

Does Hotel Cartagena Premium have a pool?

Yes, this property has an outdoor pool.

Is Hotel Cartagena Premium pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Cartagena Premium?

Check-in start time: 3 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Hotel Cartagena Premium?

Check-out is at noon.

Where is Hotel Cartagena Premium located?

Located in Bocagrande, this hotel is within a 5-minute walk of Plaza Bocagrande Commercial Center and Bocagrande Beach. Hospital Naval de Cartagena and Malecón Bahía de las Ánimas are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Cartagena Premium Reviews

5.2

5.6

Cleanliness

7.4

Location

5.6

Staff & service

4.6

Property conditions & facilities
Rating 10 - Excellent. 22 out of 247 reviews
Rating 8 - Good. 39 out of 247 reviews
Rating 6 - Okay. 60 out of 247 reviews
Rating 4 - Poor. 55 out of 247 reviews
Rating 2 - Terrible. 71 out of 247 reviews

Reviews

Verified review

8/10 Good

Great staff and food was excellent
Stayed 3 nights in Jun 2023
Verified review

4/10 Poor

Liked: Cleanliness
The pictures on the website does not reflect how uncomfortable are the rooms, particularly the bed and bedlining. The breakfast was not only poor and limited but also the bread had mold spores.
Stayed 1 night in Jul 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1) We rented two rooms. When we checked in, one room we and maintaince could not get in. The other had black mold in the bathroom. We got two new rooms 2) Second set of rooms, both had black mold. We pointed this out to the staff, who refused to refund our money for the stay, so we could go someplace reasonable. 3) When checking out, I found $ 660 had been STOLEN from me and my wifes clothing left in the room by the cleaning staff, as well as her headphones. We reported this to the company. No action was taken. Note: I have NEVER left a negative review like this before. I am very flexible. This is just impossibly bad.
Stayed 5 nights in Mar 2023
Verified review

4/10 Poor

Disliked: Cleanliness, room comfort
La atención de las recepcionistas y del personal en general Excelente!! El aseo en la habitación muy deficiente, hongos en el baño, entre las tabletas y en la cortina; manchas en el piso de la habitación que con buen aseo se pudieron retirar, en el balcón no realizaban limpieza. Muy incómodo el lugar del inodoro para personas de gran tamaño. Las perillas de la ducha en mal estado y con mucho hongo Ruido por turbinas que se encuentran en la parte de afuera del hotel (vecinos). Poco espacio para almacenaje de equipaje La cama y las mesitas de noche son en cemento y con baldosa Las toallas deterioradas No hay sitio para el tema de trabajo (mesa en la habitación o recinto externo) Lo que pagó la estadía en el hotel fue: 1. la Vista del atardecer "espectacular". 2. el talento humano "excelente"
Stayed 5 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nagyon jo helyen van az etelek haziasak es nagyon finomak helyi konyha van boseges nem nagy valasztekban de ami van eleg , szemelyzet segitokesz kedves aranyos meg voltam elegedve
Stayed 4 nights in Feb 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
El primer día medio tocaron la puerta a las 8am (domingo) estaba aún medio dormida y me abrieron la puerta.. "verificando si estaba ocupada la habitación" El colmo!
Stayed 1 night in Feb 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recomiendo

Habitación sin nevera baño muy pequeño
Stayed 1 night in Oct 2022
Verified review

6/10 Okay

Liked: Cleanliness
Es un hotel 2.5 estrellas como lo dice la reseña, el baño es difícil de entrar, una persona de 1.60 mts le pegan las rodillas contra la pared y debe sentarse de lado.
Stayed 3 nights in Aug 2022
Verified review

6/10 Okay

Disliked: Staff & service, amenities, property conditions & facilities
Run down, beds are hard, bathroom is in bad condition, front desk slow
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Genial
Stayed 1 night in May 2022
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Worst hotel ever stay away
Stayed 10 nights in Apr 2022
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 3 nights in Mar 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like anything about the property it was old and needed a lot of work and renovation s terrible service .the a.c systems were old and didnt work had to switch rooms twice because of that.maid service was terrible they wouldnt give you clean towels hen asked an essential thing.i give this property a bad review would not recommend it to anyone.
Stayed 7 nights in Mar 2022
Verified review

6/10 Okay

The place was okay I was expecting something else though the customer service was a little bit off and that's why I left after 3 days there
Stayed 7 nights in Mar 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mai piú

Espperienza orribile
Stayed 3 nights in Jan 2022
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Bien situado, habitaciones amplias.
Stayed 1 night in Jan 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Runtergekommen und lieblos renoviert

Ist das Geld nicht wert. Selbst 2 Sterne wären zu viel. Das sehr in die Jahre gekommenene Hotel wurde und wird teilweise renoviert. Viel Pfusch und es wird kein Wert aufs Detail gelegt. Lautes Hotel. Türen mit Karte waren dreimal defekt. Nicht zu empfehlen.
Stayed 10 nights in Oct 2021
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Room comfort

regular

La piscina no estaba en funcionamiento. La luz estaba parpadeando todo el tiempo. Las almohadas son malas
Stayed 4 nights in Oct 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo servicio

Pésimo servicio, muy demorado, se realizó el pago y al momento de dejar las instalaciones del hotel me volvieron a pedir el pago diciendo que no había pagado y casi no me dejan salir del hotel por eso, hasta que pude comprobar que si había pagado, mucho descontrol, y las habitaciones muy fea he incómodas
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buenisimo

Muy gracias
Stayed 1 night in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Buena experiencia. El aire acondicionado falló no había conexión de internet y por supuesto tenía problemas en el trabajo
Stayed 2 nights in Sep 2021
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort
En la habitación en la que me hospedé, es necesario que cambien el colchón y las almohadas, están demasiado deteriorados, no es confortable dormir así
Stayed 2 nights in Sep 2021
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

No lo recomiendo

El hotel está muy descuidado. No hay protocolos de bioseguridad. La comida es muy mala y en el restaurante cada quien sirve lo que quiere, lo cual es muy riesgoso en tiempos de pandemia. Retiraron la tv por cable de las habitaciones y pusieron tdt y la señal es de muy mala calidad.
Stayed 1 night in Jun 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
El desayuno tiene mucho por mejorar, no hay variedad! La ubicación del hotel es buena, las habitaciones son pequeñas y el baño es ultra pequeño entonces no es muy cómodo. La verdad no volvería
Stayed 4 nights in Jun 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

gracias

el hotel es viejo. los cuartos parecen de motheles. un poco descuidado, pero en la habitacion 1601 senti una paz y tranquilidad. y la vista hacia al mar fue super reconfortante. descubri cosas de mi misma que no me di cuenta. el sueño fue profundo. gracias
Stayed 1 night in Jun 2021