「I would have given them five stars but when I booked this hotel, I booked it because of its location and they said they had 24 seven shuttle bus when I landed at the airport in San Jose after a long flight I called and asked for the shuttle and was informed there was no shuttle they didn’t have one. When I got to the hotel, I asked about it. I said well we have one, but you have to hire it. I pointed out that whoever I spoke to on the phone said they had no shuttle at all. I brought this to the...
「Room was clean, it was available much earlier than check in time since my flight arrived well before 3pm.
Only downside is the low frequency of the airport shuttle. The earliest pick up from the airport is at 10:45am, so earlier flights have to schedule their own transportation.
Sound proofing isn't great, the noise & music from the Pool is too loud - it can be quite disturbing especially when those of us trying to rest.」
「The property accidentally overbooked. The owner personally came out to apologize and also gave me a ride after calling the closest hotel that I assume is an affiliate and getting me another room. At the same time, he was very nice and telling me to come back and have their breakfast, which was much better than the other hotels. If you’re looking for a place with good breakfast to start your trip or to hold you through your entire trip this is the place.」
改變心意預訂可以免費取消的飯店
精挑細選搜尋全球約 100 萬間旅宿
