Skip to main content

Pullman Cape Town City Centre

4.5 star property
A downtown retreat where travelers can unwind by the pool with a cocktail, savor international cuisine, and discover local artwork in Cape Town's vibrant center

Choose dates to view prices

The Pullman Cape Town City Centre places travelers in the heart of the action with relaxation options. Four on-site restaurants offer global flavors, and the outdoor pool area has free cabanas and sun loungers. Enjoy local art, high-speed WiFi, and attentive staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is NT$5,315
NT$6,173 total
includes taxes & fees
Mar 6 - Mar 7

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Non Smoking, City View

Classic Room, 1 King Bed, Non Smoking, City View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Non Smoking, City View

8.0 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Twin Beds

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Apartment, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

Apartment, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Family Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • Sleeps 4
  • 2 Double Beds
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located in Cape Town City Centre, a neighborhood in Cape Town, Pullman Cape Town City Centre is in the suburbs and near a boardwalk/promenade. Shoppers can check out Bree Street, while everyone can enjoy the natural beauty of Camps Bay Beach and Table Mountain. Traveling with kids? Make time for Kirstenbosch National Botanical Gardens, or check out an event or a game at Cape Town Stadium. Spend some time exploring the area's activities, including winery tours. Visit our Cape Town travel guide
Map
22 Riebeek Street, Cape Town, Western Cape, 8001

What's nearby

  • Long Street
    Long Street
    1 min walk - 0.1 km
  • Bree Street
    Bree Street
    2 min walk - 0.2 km
  • Long Street
    Greenmarket Square
    3 min walk - 0.3 km
  • Cape Town, Western Cape / South Africa - 10/25/2016: Aerial photo of Cape Town International Convention Centre with Table Mountain in the background
    Cape Town International Convention Centre
    6 min walk - 0.6 km
  • Africa Centre
    3 min walk - 0.3 km

Getting around

  • Woodstock Station
    3 min drive
  • Cape Town Station
    7 min walk
  • Cape Town Intl. Airport (CPT)
    19 min drive

Restaurants

  • KFC
    3 min walk
  • Seattle Coffee Company
    2 min walk
  • vida e caffè
    3 min walk
  • The Village Idiot
    2 min walk
  • Villa 47
    3 min walk

About this property

Pullman Cape Town City Centre

Luxury family-friendly hotel near Bree Street
Located close to Cape Town International Convention Centre and Cape Town Stadium, Pullman Cape Town City Centre provides a swim-up bar, a poolside bar, and a rooftop terrace. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with an art gallery on site and a coffee shop/cafe.
You'll also find perks like:
  • An outdoor pool along with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), a free shopping center shuttle, and express check-out
  • Babysitting (surcharge), secured bicycle storage, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 214 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Children's slippers, childcare services, and free infant beds
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, mini fridges, and electric kettles

Similar properties

Garden
AC Hotel by Marriott Cape Town Waterfront
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 691 reviews
The price is NT$6,632
NT$7,703 total
includes taxes & fees
Mar 15 - Mar 16
AC Hotel by Marriott Cape Town Waterfront
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Free bus station shuttle
  • Free shopping center shuttle
  • Free secured, covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; ZAR 365 for adults and ZAR 195 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • In room Dinning 24/7
  • Konnichiwa Shushi Bar
  • The Ghibli Rooftop Bar
  • The Piano Lounge/ Bar
  • The Stratus Restaurant

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle storage
  • Bicycle tours
  • Free children's club
  • Outdoor pool
  • TV in common areas
  • Wine tasting room
  • Winery release events

Family friendly

  • Children's games
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (1,152 square feet of space)
  • Coworking space

Outdoors

  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Elevator
  • Fixed shower seat
  • Front entrance ramp
  • Grab bar in shower
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • In-room roll-in shower
  • Lever door handles
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2023
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 365 for adults and ZAR 195 for children
  • Airport shuttle fee: ZAR 895 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 4640276079
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Pool access available from 7:30 AM to 8:30 AM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Pullman Cape Town City Centre have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:30 AM–8:30 AM.

How much does it cost to stay at Pullman Cape Town City Centre?

As of 2026/2/16, prices found for a 1-night stay for 2 adults at Pullman Cape Town City Centre on 2026/3/6 start from NT$5,315, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pullman Cape Town City Centre pet-friendly?

Yes, this hotel allows pets (limit 1 total). Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Pullman Cape Town City Centre?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Pullman Cape Town City Centre?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Pullman Cape Town City Centre provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 895 per vehicle applies.

Where is Pullman Cape Town City Centre located?

This family-friendly Cape Town hotel is located near the airport, within a 10-minute walk of Bree Street and Cape Town International Convention Centre. Cape Town Stadium and Camps Bay Beach are also within 6 mi (10 km). Cape Town Station is 7 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Pullman Cape Town City Centre Reviews

8.4

Very Good

9.0

Cleanliness

8.0

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 146 out of 290 reviews
Rating 8 - Good. 83 out of 290 reviews
Rating 6 - Okay. 32 out of 290 reviews
Rating 4 - Poor. 10 out of 290 reviews
Rating 2 - Terrible. 19 out of 290 reviews

Reviews

10/10 Excellent

JOHN JOSEPH

Liked: Cleanliness, amenities, property conditions & facilities
EXCELLENT 11 NIGHT STAY!  GREAT LOCATION, PROFESSIONAL AND COURTEOUS STAFF, AMAZING FOOD, CLEAN AND SPACIOUS ROOOMS.  HIGHLY RECOMMEND STAYING AT PULLMAN CAPE TOWN CITY CENTRE!
Stayed 11 nights in Jan 2026

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great.
Stayed 4 nights in Nov 2025

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel centrally located
Stayed 3 nights in Oct 2025

8/10 Good

Blessed Edet

Liked: Cleanliness, amenities, property conditions & facilities
I travelled solo and this place just felt like home .This was the best place and best choice I ever made . Accessibility to every tourist attraction Centre. If you’re traveling solo, book this hotel
Stayed 6 nights in Dec 2025

10/10 Excellent

Hamilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in excellent condition. The staff are very helpful and go the extra mile for guests. It’s also conveniently located for activities, dining or partying.
Stayed 4 nights in Oct 2025

10/10 Excellent

Amelia

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic courteous staff. Clean rooms.
Stayed 7 nights in Nov 2025

6/10 Okay

Mufaro

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room conditions and location of the hitel is excellent. Parking requires a lot of work. The hotel is not for someone driving all. I got parked in and had trouble getting out of the parking
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pullman Cape Town was well located and comfortable.
Stayed 5 nights in May 2025

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Amenities were great. There was a strong smell of propane on the floor we stayed. I advised the staff who seemed to try and find the issue but didn’t. The drink at the rooftop bar took forever to receive and were not very good.
Stayed 1 night in Sep 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was large and bed reasonably comfortable. In a corner room and block out curtains hard to pull closed. Always a small gap which shone light into the room either from buildings close by or sunrise.
Stayed 2 nights in Aug 2025

8/10 Good

waldemar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with very helpful staff
Stayed 8 nights in Mar 2024

8/10 Good

ENDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT LOCATION IN CAPE TOWN

I really enjoyed my stay at the PULLMAN CITY in Cape Town. The pool is a bit on the small side but the poolbar and surrounding area is very nice. Rooms are good also.
Stayed 6 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind, pleasant and helpful staff!
Stayed 5 nights in Aug 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Pullman Capetown City Centre is in a fantastic location. A short stroll to Capetown Station, Shopping Centres, bars & restaurants. Courtesy shuttle bus is a bonus to VA Waterfront. Big clean room with a cosy bed. The staff are incredibly friendly, always looking out for you & so accommodating. I would highly recommend this property!
Stayed 1 night in Apr 2025

10/10 Excellent

Wilhelmina C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious truly 5 star

Seen so many negative reviews of the hotel BUT we can't compliment them enough. Since our arrival till we left we had such pleasant experience with the staff, the hotel all over as well as our room were clean. The room was spacious and we loved the shower. Dinner was fantastic as well as Breakfast. Our compliments to the manager as well as each and every staff member. Beautifull artwork on display to buy.
Stayed 1 night in May 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mostly a pleasent place to rest.

We enjoyed our stay because of the staff, the location and ammenities. There were alot of renovations which we noisy and the little frige didnt work so my medication spoiled.
Stayed 5 nights in Mar 2025

10/10 Excellent

jacqui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are so friendly and helpful. Rooms comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We had a great stay here. The room was spacious and comfortable. The staff couldn't do enough for us. They made sure we had everything we needed. And we really enjoyed the tours we took with Peter, a driver who was arranged by the hotel.
Stayed 4 nights in Dec 2024

8/10 Good

Gaynor

Liked: Cleanliness, staff & service
The hotel was in a good location. Handy for the city centre and you could walk to the V&A area. Plenty of shops and restaurants around the area. Our room was a little unkept and we were moved to a better room. Thank you for that. TV had nothing on in English worth watching no movies and could not stream. The Executive Lounge was a bit hit and miss. Sometimes plently of food on in the morning sometimes not. Same in the evening between 5pm and 7pm. Could do with more information about what is included and when food will be available.
Stayed 5 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice rooms. Comfy beds. Breakfast was delicious and fresh. Highly recommend staying at Pullman.
Stayed 1 night in Jan 2024

8/10 Good

Joan

Liked: Cleanliness, room comfort
Disliked: Staff & service

Just okay

This hotel is in a good location. Staff is friendly, but service is poor. Nobody answers the phone at housekeeping or room service.
Stayed 1 night in Mar 2025

10/10 Excellent

DeMarcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time! However; there are a few issues that prevents me from giving 5 stars. The AC wasn’t working properly therefore our room was hot. The parking situation to get to and from the rooftop was quite a task, the parking elevator was not working; there was black stuff between the tiles in the shower- a little bleach would take care of that and finally the food on the 2nd floor was somewhat subpar. Nonetheless; the was wonderful and professional at all times. Special shoutout to the group at the pool bar. The location of the hotel is great and we really appreciate the recommendations that were given to us- we visited almost all of them. We had a wonderful time; if it weren’t for those minor issues ; I wouldn’t hesitate to give 5 stars.
Stayed 9 nights in Apr 2025

8/10 Good

Yunfei

Liked: Cleanliness, staff & service, amenities
The hotel is conveniently located in the city centre and within walkable distances to many points of interest. Staff is friendly, especially at the restaurant. There are no major issues with the stay but several areas could be improved. First, the double bed was made of two small single beds. It is not very comfortable because of the gap in the middle. The very reason I booked Pullman is that I had good stay in other countries with comfortable beds but it was disappointing. Also, the room is quite small for a five star hotel. On the last day, some staff were upgrading the card access system on the door without prior notice. When I was doing my work in the hotel room, suddenly some people knocked the door twice and before I could answer the door, they started to open the door and test the card access. This is extremely unpleasant. There are other minor issues during my five day stay here. Overall, I don't think it is worth the five star rating or the money paid and hence I will think twice to book another stay at Pullman anywhere in the world.
Stayed 5 nights in Dec 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay in a great area

Lovely stay in a great area
Stayed 2 nights in Oct 2025

8/10 Good

gabriel coelho

Liked: Cleanliness, amenities
Room was clean, however was smelling like chemicals. Elevators were a pain in the ass. Only one functioning.
Stayed 1 night in Dec 2025