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Satama Hotel

4.0 star property
Hotel with free parking, near Place d'Armes

Choose dates to view prices

Photo gallery for Satama Hotel

Terrace/patio
Reception
Aerial view
Superior Room, 1 King Bed, Terrace, City View | In-room safe, desk, iron/ironing board, free rollaway beds
Interior
Located near Cap-Haitien Cathedral, Satama Hotel offers a warm welcome with breakfast at the on-site restaurant and relaxation by the outdoor pool. Take in the sun on sun loungers, unwind with a drink at the bar or explore nearby Place d'Armes and Cormier Beach. With free in-room WiFi, helpful staff have left previous guests feeling right at home.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Room service
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room, 2 Queen Beds, City View, Sea Facing

Superior Double Room, 2 Queen Beds, City View, Sea Facing | In-room safe, desk, iron/ironing board, free rollaway beds

Superior Double Room, 2 Queen Beds, City View, Sea Facing

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Free bottled water
Desk
  • 307 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Terrace, City View

Superior Room, 1 King Bed, Terrace, City View | In-room safe, desk, iron/ironing board, free rollaway beds

Superior Room, 1 King Bed, Terrace, City View

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Terrace
Air conditioning
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Free bottled water
  • 238 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Balcony, City View

Superior Room, 1 Queen Bed, Balcony, City View | In-room safe, desk, iron/ironing board, free rollaway beds

Superior Room, 1 Queen Bed, Balcony, City View

8.2 out of 10
Very good
(15 reviews)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Free bottled water
  • 238 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed
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About the neighborhood

Map
Rue 29 B Prolongée, Cap-Haitien

What's nearby

  • Cap-Haitien Cathedral - 13 min walk - 1.1 km
  • Place d'Armes - 13 min walk - 1.1 km
  • Cormier Beach - 11 min drive - 5.3 km
  • Labadee Beach - 16 min drive - 7.7 km
  • Sans Souci Palace - 27 min drive - 24.3 km

Getting around

  • Cap-Haitien (CAP-Cap-Haitien Intl.) - 16 min drive

About this property

Satama Hotel

Upscale hotel near Cap-Haitien Cathedral
Located close to Place d'Armes and Cormier Beach, Satama Hotel provides a terrace, a garden, and dry cleaning/laundry services. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi and a bar are available to all guests.
You'll also find perks like:
  • An outdoor pool along with sun loungers
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a porter/bellhop, and 1 meeting room
  • A front-desk safe, concierge services, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 60 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Refrigerators, free extra beds, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 6:00 PM on request
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: HTG 1200 per person (one-way)
  • Airport shuttle fee per child: HTG 1200 (one-way), (from 6 to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Satama Hotel Cap-Haitien
Satama Cap-Haitien
Satama Hotel Hotel
Satama Hotel Cap-Haitien
Satama Hotel Hotel Cap-Haitien

Frequently asked questions

Does Satama Hotel have a pool?

Yes, this property has an outdoor pool.

Is Satama Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Satama Hotel?

Self parking is free at this property.

What time is check-in at Satama Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Satama Hotel?

Check-out is at 11 AM.

Does Satama Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–6:00 PM on request. A fee of HTG 1200 per person applies.

Where is Satama Hotel located?

Situated by the sea, this hotel is within 1 mi (2 km) of Place d'Armes and Cap-Haitien Cathedral. Cormier Beach and Labadee Beach are also within 6 mi (10 km).

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Satama Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 227 out of 397 reviews
Rating 8 - Good. 90 out of 397 reviews
Rating 6 - Okay. 36 out of 397 reviews
Rating 4 - Poor. 18 out of 397 reviews
Rating 2 - Terrible. 26 out of 397 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Rosarion

Liked: Cleanliness, staff & service, property conditions & facilities
the food is so yummy there, and the view from the hotel is unique.
Stayed 4 nights in Jun 2023

10/10 Excellent

Geraldine

Liked: Staff & service, amenities, property conditions & facilities
Great hotel and awesome services 👌
Stayed 2 nights in Apr 2023

10/10 Excellent

Jordany Steevenson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and amazing there
Stayed 1 night in Apr 2023

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great place, i will definitely recommend it to others
Stayed 4 nights in Jul 2022

8/10 Good

Shinydine

Liked: Staff & service, amenities, property conditions & facilities
The view is amazing ..will definitely come back ❤️❤️
Stayed 4 nights in Aug 2022

10/10 Excellent

Wagner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my 10 day stay and will return.
Stayed 10 nights in Nov 2023

8/10 Good

Anderson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Feb 2023

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Place is beautiful, i love it the rooms are spacious and very comfortable, clean. Driving to the top of the hill is a little scary 😨 but the hotel is great.
Stayed 2 nights in Oct 2023

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my time at Satama. Beautiful hotel and staff. I would book again.
Stayed 3 nights in Mar 2023

8/10 Good

Rose-linde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service the waiters were amazing
Stayed 2 nights in Nov 2022

10/10 Excellent

Mat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 2 nights in Mar 2023

10/10 Excellent

KIKI

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property! Excellent staff!
Stayed 2 nights in May 2023

10/10 Excellent

Myrtha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely gorgeous! I’ll definitely be returning again. Great staff, service, room, and view!
Stayed 4 nights in Jun 2022

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service and facilities.. staff are well trained!
Stayed 3 nights in Jul 2023

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay. They must fix the road to make it more drivable, for safe driving.
Stayed 5 nights in Jun 2023

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is beautiful! Location is great but not easily accessible, roads are not finished.
Stayed 5 nights in Jun 2022

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly professional service of the staff.
Stayed 6 nights in Oct 2023

10/10 Excellent

saint juste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff all around love every one of them
Stayed 2 nights in Jun 2022

10/10 Excellent

Launise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful establishment, thank you so much for the hospitality. We truly enjoy our stay. Thank you k
Stayed 2 nights in Mar 2023

10/10 Excellent

Daphlin

Liked: Cleanliness, staff & service, property conditions & facilities
The property sits high in the mountains in a secluded but intriguing area with the best view of the city. Very clean and very safe area

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast staffs were amazing! Breakfast was great every morning. Front desks staff we're good as well. Junior at the pool bar was exceptional. Amazing stay and it was safe.
Stayed 2 nights in Aug 2022

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of Cap Haitian. Staff was helpful and nice. Pool was clean and pretty. So glad we stayed here!
Stayed 5 nights in Jun 2022

10/10 Excellent

Luckner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people
Stayed 3 nights in Sep 2023

4/10 Poor

Melande

Disliked: Amenities, property conditions & facilities
The room had roaches in it, other than that the hotel is good.
Stayed 3 nights in Sep 2023

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely gorgeous property with modern feel. The restaurant serves great food and Eve better drinks. There is daily breakfast which was also delicious. The staff was friendly and attentive. I will definitely be back 10/10 recommend!
Stayed 2 nights in Jul 2023