"Let me start by saying that I'm a travel writer, and I've stayed in thousands of hotels. I was not paid for this review, nor did I get any payment or freebies for writing it.
This hotel is about as perfect as it gets. First, let me commend the staff, Vera, Lyudmyla, Angelina, Joana, Patricia, and Julia. They were all exquisitely trained and so nice. Other than that:
1) Location is excellent. 2 blocks from the train station, steps away from the Market Square, 5-7 minutes to Old Town. Perfectly safe neighborhood.
2) None of this nonsense where you have to re-login to the WiFi every 24 hours. I signed on and it worked flawlessly for 5 days.
3) The room: very comfortable bed, quality linens, many TV stations and a printed list of channels by language, plugs next to the bed, bathroom with a tub, large bathroom sink countertop, safe, mini fridge, kettle, hair dryer, coffee machine with free coffee pods, printed out instructions for thermostat, insulated windows to keep noise out and earplugs for anyone who wants to keep the windows open, clipboard with info about the hotel in the room.
4) Common areas: large dining room for breakfast but accessible all day for free snacks & drinks. A library of books to read. Sofas and chairs with comfy cushions outside the front entrance for people watching or drinks.
They do everything right in this hotel. If you’re visiting Bern, I highly recommend this place."
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