The room wasn't cleaned as thoroughly as it should have been when I arrived. The glass in the cupboard was sticky around the rim, and the inside of the cupboard hadn’t been properly cleaned. During my stay, the wash basin also wasn’t cleaned, as I noticed toothpaste marks left from brushing my teeth in the morning. Additionally, I was woken up early by the noise of the dustbin lorry, which was quite disruptive. That said, the staff were excellent and extremely helpful and the rooftop and lounge facilities were outstanding - providing a wonderful outdoor space to relax and enjoy a drink.