大廳酒吧
查看供應情況

坎莫爾城堡凱藝度假飯店的評分

3.5 out of 5
坎莫爾城堡凱藝度假飯店
1718 Bow Valley Trail, Canmore, AB

評論

8.4

非常好

10 分，有夠讚；1001 則評論中有 448 則" "
8 分，不錯哦；1001 則評論中有 364 則" "
6 分，一般般；1001 則評論中有 99 則" "
4 分，不太好；1001 則評論中有 59 則" "
2 分，很糟糕；1001 則評論中有 31 則" "

8.6/10

整潔度

8.6/10

員工素質

8.2/10

設施服務

8.2/10

住宿環境和硬體

8.2/10

環保程度

評論

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Value for money
Spacious room, enough towels for cleaning and hot spring use
於 2020 年 2 月住了 2 晚
Donna Trautman 於 2020年3月3日回覆
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Donna Trautman General Manager Quality Resort Chateau Canmore

6/10 一般般

Perlita

喜歡：員工素質
Parking is terrible its very tight
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Manoja

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Beautiful moutain view hotel in Canmore.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Samantha

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We will definitely be coming back!
於 2024 年 5 月住了 1 晚

6/10 一般般

Crystal

喜歡：住宿環境和硬體
I love their family room.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Syed

喜歡：整潔度、員工素質和住宿環境和硬體
Highly recommended
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Rachelle

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

4/10 不太好

RAMIL

喜歡：員工素質
不喜歡：整潔度
The carpets were dirty. I complained but nothing happened
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Alan

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff were especially friend. Price was great too. Loved the room and king bed in loft.
於 2024 年 5 月住了 2 晚
Annie 於 2024年5月18日回覆
Dear guest, Greetings. We appreciate you providing us with your feedback. It would be a pleasure to have you back soon. Thank you. Warm regards, Team Chateau Canmore-

10/10 有夠讚

Deborah

喜歡：整潔度、員工素質和住宿環境和硬體
Excellent view. Close to town
於 2024 年 5 月住了 1 晚
Annie 於 2024年5月18日回覆
Dear guest, Greetings. We appreciate you providing us with your feedback. It would be a pleasure to have you back soon. Thank you. Warm regards, Team Chateau Canmore-

10/10 有夠讚

Asbjorn

情侶出遊
喜歡：設施服務
Great stay at the Chateau. The room was great and the view spectacular. I also enjoyed the sauna and hot tub.
於 2024 年 5 月住了 2 晚
Annie 於 2024年5月18日回覆
Dear guest, Greetings. We appreciate you providing us with your feedback. It would be a pleasure to have you back soon. Thank you. Warm regards, Team Chateau Canmore-

10/10 有夠讚

Gail

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Quiet location with mountain view -easy access & close to downtown Canmore.
於 2024 年 5 月住了 1 晚
Team Chateau Canmore 於 2024年5月16日回覆
Dear Guest, Thank you for sharing your feedback with us. We look forward to welcoming you back soon. Thank you. Warm Regards, Team Chateau Canmore

10/10 有夠讚

one

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
good
於 2024 年 4 月住了 2 晚
Team Chateau Canmore 於 2024年5月16日回覆
Dear Guest, Thank you for sharing your feedback with us. We look forward to welcoming you back soon. Thank you. Warm Regards, Team Chateau Canmore

10/10 有夠讚

Brenda，Etobicoke

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We had a suite & 2 beds. Lots of space. We used the hot tub, sauna & the gym.
於 2024 年 5 月住了 1 晚
Team Chateau Canmore 於 2024年5月16日回覆
Dear Guest, Thank you for sharing your feedback with us. We look forward to welcoming you back soon. Thank you. Warm Regards, Team Chateau Canmore

10/10 有夠讚

Tara

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice
於 2024 年 5 月住了 1 晚
Team Chateau Canmore 於 2024年5月16日回覆
Dear Guest, Thank you for sharing your feedback with us. We look forward to welcoming you back soon. Thank you. Warm Regards, Team Chateau Canmore

10/10 有夠讚

Kenny

於 2024 年 5 月住了 2 晚
Team Chateau Canmore 於 2024年5月16日回覆
Dear Guest, Thank you for sharing your feedback with us. We look forward to welcoming you back soon. Thank you. Warm Regards, Team Chateau Canmore

10/10 有夠讚

Rochelle

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Team Chateau Canmore 於 2024年5月16日回覆
Dear Guest, Thank you for sharing your feedback with us. We look forward to welcoming you back soon. Thank you. Warm Regards, Team Chateau Canmore

8/10 不錯哦

scott，ottawa

喜歡：員工素質、設施服務和住宿環境和硬體
Nice hotel in Canmore
於 2024 年 5 月住了 1 晚
Annie 於 2024年5月13日回覆
Dear guest, Greetings. We appreciate you providing us with your feedback. It would be a pleasure to have you back soon. Thank you. Warm regards, Team Chateau Canmore-

8/10 不錯哦

David

情侶出遊
喜歡：整潔度和員工素質
There was only one clerk at the desk at 4pm, and constantly 3-5 arrivals awaiting check-in processing. She did her best to be efficient, but really should be two clerks during the rush. The suite was pleasant, but it is about 3yrs past its best before date in terms of the furnishings condition. Case in point: the stuffing on one arm of a chair was horribly deformed and your elbow was resting on the internal frame. I drive a 1/2 ton pickup and the parking spaces were very tight. I had to unload the suitcase from the backseat while pulled out of the spot so I didn’t hit the door of the car beside (parked evenly within their spot). Not all bad, just want future visitors to be aware of these minor issues.
於 2024 年 5 月住了 1 晚
Team Chateau Canmore 於 2024年5月16日回覆
Dear Guest, Thank you for sharing your feedback with us. Please be assured that we have noted the same and shall certainly be evaluated. Thank you. Warm Regards, Team Chateau Canmore

8/10 不錯哦

Dallin

於 2024 年 5 月住了 1 晚
Annie 於 2024年5月12日回覆
Dear guest, Greetings. We appreciate you providing us with your feedback. It would be a pleasure to have you back soon. Thank you. Warm regards, Team Chateau Canmore-

10/10 有夠讚

Derek

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Annie 於 2024年5月12日回覆
Dear guest, Greetings. We appreciate you providing us with your feedback. It would be a pleasure to have you back soon. Thank you. Warm regards, Team Chateau Canmore-

8/10 不錯哦

scott，ottawa

喜歡：員工素質和住宿環境和硬體
Nice hottub and sauna . The room is very nice to stay in.
於 2024 年 5 月住了 1 晚
Annie 於 2024年5月12日回覆
Dear guest, Greetings. We appreciate you providing us with your feedback. It would be a pleasure to have you back soon. Thank you. Warm regards, Team Chateau Canmore-

10/10 有夠讚

scott，ottawa

喜歡：整潔度、員工素質和住宿環境和硬體
In canmore its a very big hotel room with 2 t.v.s in great shap
於 2024 年 5 月住了 1 晚
Annie 於 2024年5月12日回覆
Dear guest, Greetings. We appreciate you providing us with your feedback. It would be a pleasure to have you back soon. Thank you. Warm regards, Team Chateau Canmore-

2/10 很糟糕

Hudson

不喜歡：員工素質
於 2024 年 5 月住了 1 晚
Annie 於 2024年5月13日回覆
Dear guest, Greetings. We appreciate you taking the time to provide us with your thoughts at Chateau Canmore. It is essential to providing our guests with exceptional service. We sincerely apologize that you're not satisfied with the service we have provided during your stay. Rest certain that this matter will be addressed to our team. We strive to provide better service, and customers like you who help us examine our processes and procedures are vital to us. Thank you. Warm regards, Team Chateau Canmore

8/10 不錯哦

Cameron

情侶出遊
喜歡：整潔度和設施服務
Room was nicely laid out. Fireplace did not work, and front desk said they would come fix it but never did.
於 2024 年 5 月住了 1 晚
Annie 於 2024年5月13日回覆
Dear guest, Greetings. We appreciate you providing us with your feedback. It would be a pleasure to have you back soon. Thank you. Warm regards, Team Chateau Canmore

6/10 一般般

Tamara

喜歡：整潔度、員工素質和設施服務
I would have enjoyed it more if there had been some way to control the temperature in the room so the window didnt have to be open right next to the railroad tracks where multiple trains went by all night long and kept us awake
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Cam

Room size, view, and comfortable bed.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Hannah

情侶出遊, 寵物同遊
喜歡：整潔度和員工素質
Would stay again!
於 2024 年 4 月住了 2 晚

8/10 不錯哦

shashank

.
於 2024 年 4 月住了 1 晚
Annie 於 2024年4月29日回覆
Dear guest, Greetings. We appreciate you providing us with your feedback. It would be a pleasure to have you back soon. Thank you. Warm regards, Team Chateau Canmore

8/10 不錯哦

Olia

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Amore C

喜歡：整潔度、員工素質和住宿環境和硬體
My family and I had a wonderful experience. The room is spacious, pool is great and staff are friendly.
於 2024 年 4 月住了 1 晚
Annie 於 2024年4月28日回覆
Dear guest, Greetings. We appreciate you providing us with your feedback. It would be a pleasure to have you back soon. Thank you. Warm regards, Team Chateau Canmore

10/10 有夠讚

Hendrika

喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Annie 於 2024年4月29日回覆
Dear guest, Greetings. We appreciate you providing us with your feedback. It would be a pleasure to have you back soon. Thank you. Warm regards, Team Chateau Canmore

4/10 不太好

John

家庭旅遊
不喜歡：員工素質和住宿環境和硬體
Fire place did not work, tv remote was somewhat broken. Had to press really hard on the remote to get it to work.
於 2024 年 4 月住了 1 晚
Annie 於 2024年4月27日回覆
Dear guest, Greetings. We appreciate you taking the time to provide us with your thoughts at Chateau Canmore. It is essential to providing our guests with exceptional service. We sincerely apologize for any inconvenience that have caused you. Rest certain that this matter will be addressed to our team. Our fireplace is working fine but is upon request at our front desk staff. We strive to provide better service, and customers like you who help us examine our processes and procedures are vital to us. Thank you. Warm regards, Team Chateau Canmore

10/10 有夠讚

Rosemarie，Calgary

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It’s what’s described and staff are super friendly. The room is clean and neat.
於 2024 年 4 月住了 1 晚
Annie 於 2024年4月27日回覆
Dear guest, Greetings. We appreciate you providing us with your feedback. It would be a pleasure to have you back soon. Thank you. Warm regards, Team Chateau Canmore

8/10 不錯哦

Christine

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay, clean and quiet. The staff was friendly.
於 2024 年 4 月住了 2 晚
Annie 於 2024年4月27日回覆
Dear guest, Greetings. We appreciate you providing us with your feedback. It would be a pleasure to have you back soon. Thank you. Warm regards, Team Chateau Canmore

10/10 有夠讚

Tony

情侶出遊
Expedia made everything easy
於 2024 年 4 月住了 1 晚
Team Chateau Canmore 於 2024年4月25日回覆
Dear Guest, Thank you for sharing your feedback with us. We look forward to welcoming you back soon. Thank you. Warm Regards, Team Chateau Canmore

8/10 不錯哦

Rachel

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Pretty good overall. The hot tub was not very hot so we could not stay in there during the cool evening. The sauna was pretty good though. The view was lovely, the restaurant was nice. It’s walking distance to a few good spots but mostly you’ll need to drive into the main areas.
於 2024 年 4 月住了 2 晚
Team Chateau Canmore 於 2024年4月25日回覆
Dear Guest, Thank you for sharing your feedback with us. We look forward to welcoming you back soon. Thank you. Warm Regards, Team Chateau Canmore

8/10 不錯哦

Greta

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Team Chateau Canmore 於 2024年4月25日回覆
Dear Guest, Thank you for sharing your feedback with us. We look forward to welcoming you back soon. Thank you. Warm Regards, Team Chateau Canmore

10/10 有夠讚

Haitian

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Team Chateau Canmore 於 2024年4月25日回覆
Dear Guest, Thank you for sharing your feedback with us. We look forward to welcoming you back soon. Thank you. Warm Regards, Team Chateau Canmore

10/10 有夠讚

Talwinder，Calgary

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Price, parking, next restaurant and hot tub
於 2024 年 4 月住了 1 晚
Annie 於 2024年4月22日回覆
Dear guest, Greetings. We appreciate you providing us with your feedback. It would be a pleasure to have you back soon. Thank you. Warm regards, Team Chateau Canmore

6/10 一般般

Patricia

情侶出遊
Average
於 2024 年 4 月住了 1 晚
Annie 於 2024年4月20日回覆
Dear guest, Greetings. We appreciate you providing us with your feedback. It would be a pleasure to have you back soon. Thank you. Warm regards, Team Chateau Canmore

10/10 有夠讚

Rob

喜歡：整潔度、員工素質和住宿環境和硬體
Very friendly front counter staff explained the amenities for the hotel and restaurant
於 2024 年 4 月住了 1 晚
Annie 於 2024年4月20日回覆
Dear guest, Greetings. We appreciate you providing us with your feedback. It would be a pleasure to have you back soon. Thank you. Warm regards, Team Chateau Canmore

8/10 不錯哦

Sabrina

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Annie 於 2024年4月15日回覆
Dear guest, Greetings. We appreciate you providing us with your feedback. It would be a pleasure to have you back soon. Thank you. Warm regards, Team Chateau Canmore

10/10 有夠讚

Usama

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Annie 於 2024年4月15日回覆
Dear guest, Greetings. We appreciate you providing us with your feedback. It would be a pleasure to have you back soon. Thank you. Warm regards, Team Chateau Canmore

10/10 有夠讚

ma. theresa

喜歡：員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Annie 於 2024年4月15日回覆
Dear guest, Greetings. We appreciate you providing us with your feedback. It would be a pleasure to have you back soon. Thank you. Warm regards, Team Chateau Canmore

10/10 有夠讚

Larry

情侶出遊
喜歡：設施服務
Wonderful little getaway with a beautiful Mountain View, the staff was very friendly and accommodating and the motel is centrally located next to everything you need , it’s not modern and Swanky but well kept and comfortable and a great value
於 2024 年 4 月住了 1 晚
Annie 於 2024年4月13日回覆
Dear guest, Greetings. We appreciate you providing us with your feedback. It would be a pleasure to have you back soon. Thank you. Warm regards, Team Chateau Canmore

6/10 一般般

Andrea

情侶出遊
喜歡：整潔度
不喜歡：設施服務和住宿環境和硬體
The property was not as nice as pictures online. Needs renovations, very dated. Also website said there was room service, there was not as it was recently took over by new management. Pool is very very small and hot tub waa lukewarm. Definitely wont be going back, not worth the price for what you get.
Annie 於 2024年4月13日回覆
Dear guest, Greetings. We appreciate you taking the time to provide us with your thoughts at Chateau Canmore. We apologize for your expectation that our restaurant would provide room service. The room service that is advertised on our website is exclusively available upon housekeeping request. It is essential to providing our guests with exceptional service. We strive to provide better service, and customers like you who help us examine our processes and procedures are vital to us. Thank you. Warm regards, Team Chateau Canmore

8/10 不錯哦

paul

於 2024 年 4 月住了 1 晚
Annie 於 2024年4月8日回覆
Dear Guest, Thank you for your feedback. We look forward to welcoming you back soon. Thank you. Warm Regards, Team Chateau Canmore

2/10 很糟糕

Selene

家庭旅遊
不喜歡：員工素質
Extremely noisy, the train would pass right in front of the hotel several times per night and you could hear it all. The staff wouls vacuum the halls at 7:00 am and you could hear the water pipes when the next room would open a tab.
於 2024 年 3 月住了 1 晚
Annie 於 2024年4月15日回覆
Dear guest, Greetings. We appreciate you taking the time to provide us with your thoughts at Chateau Canmore. It is essential to providing our guests with exceptional service. We sincerely apologize for any inconvenience that have caused you. Rest certain that this matter will be addressed to our team. We strive to provide better service, and customers like you who help us examine our processes and procedures are vital to us. Thank you. Warm regards, Team Chateau Canmore

10/10 有夠讚

Dean

家庭旅遊
喜歡：住宿環境和硬體
Convenient location with lots of self parking. Nice big rooms with lots of space for our family to spread out.
於 2024 年 4 月住了 1 晚
Annie 於 2024年4月5日回覆
Dear Guest, Thank you for your feedback. We look forward to welcoming you back soon. Thank you. Warm Regards, Team Chateau Canmore