埃及棉床單、高級寢具、羽絨被、舒適加層

科莫長谷烏瑪飯店的評分

5 out of 5
科莫長谷烏瑪飯店
Jalan Pantai Batu Mejan, Echo Beach, Canggu, Badung

評論

9.2

太棒了

10 分,有夠讚;191 則評論中有 137 則" "
8 分,不錯哦;191 則評論中有 40 則" "
6 分,一般般;191 則評論中有 5 則" "
4 分,不太好;191 則評論中有 6 則" "
2 分,很糟糕;191 則評論中有 3 則" "

9.6/10

整潔度

9.6/10

員工素質

9.4/10

設施服務

9.4/10

住宿環境和硬體

9.4/10

環保程度

評論

10/10 有夠讚

Lee

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 4 月住了 2 晚
Wiranti 於 2023年5月3日回覆
Dear Mr. Lee, Greetings from COMO Uma Canggu, Thank you so much for taking the time to share such a kind and positive review with us about your stay here in our hotel. We are so glad to know that you had a great experience with us. We look forward to seeing you back again for many years to come! Sincerely, Wayan WirantiAssistant Front Office Manager

10/10 有夠讚

Chi cheng

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 2 晚
M 於 2019年11月28日回覆
Dear Chi Cheng, Warmest greetings from the beautiful Bali. Thank you for taking your valuable time to share your recent experience. I am very happy to know that you had an excellent stay at COMO Uma Canggu. In case travels brings you back to Canggu, please let us know. We trust it will be another special moments. Best Regards, M

10/10 有夠讚

Jessica

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing service and amenities
於 2024 年 4 月住了 4 晚
HGS 於 2024年4月25日回覆
Dear Jessica,Trust your keeping well. Many thanks for your rating and for your encouraging words. We hope to welcome you back to COMO Uma Canggu in the future. Regards,HenryGeneral Manager

10/10 有夠讚

Zeina

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent service
於 2024 年 4 月住了 4 晚
HGS 於 2024年4月15日回覆
Dear Zeina,Thank you for sharing your experience with us and happy to read that you received excellent service. We do trust we can welcome you back in the near future.Best Regards,HenryGeneral Manager

10/10 有夠讚

Ellie

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 4 月住了 4 晚
HGS 於 2024年4月10日回覆
Thank you Ellie for your rating and trust we can welcome you back to COMO Uma Canggu in the future. Regards,HenryGeneral Manager

10/10 有夠讚

Alexander

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Best hotel in Canggu. Facilities and staff were excellent. Felt very welcomed, 5 stars. Would definitely stay again.
於 2024 年 3 月住了 4 晚
HGS 於 2024年4月1日回覆
Dear Alexander,Thank you for sharing your recent experience and we are happy to read that our facilities and staff were excellent. We trust we can provide a return warm welcome in the future. Best Regards,HenryGeneral Manager

8/10 不錯哦

Stephen

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Quality hotel; brilliant service.
於 2024 年 3 月住了 2 晚
HGS 於 2024年4月8日回覆
Dear Stephen,We appreciate your recent stay as well as your comments. Team are very motivated to read that you experienced brilliant service. We trust to welcome you back in the near future. Best Regards,HenryGeneral Manager

10/10 有夠讚

Angelina

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The only downside was the spa experience. The property itself is beautiful. The lagoon pool is large and relaxing. Highly recommend Glow cafe for fresh and delicious food.
於 2024 年 3 月住了 5 晚
HGS 於 2024年4月1日回覆
Dear Angelina,Thank you for sharing your recent stay with us. We do appreciate your comments and our happy to read that our glow cafe was a highlight for you. Please do accept our apology for your spa experience in which I will get more details from our Wellness Manager. Our COMO Shambhala spa is well known of for its treatments and experiences so again will need to look at where we fell short so that we can improve on this. Nevertheless, we trust that we can welcome you back in the near future. Best Regards,HenryGeneral Manager

10/10 有夠讚

Sam

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
My wife and I stayed at Como uma for our honeymoon and absolutely loved it. The staff were very friendly and attentive . The beach club was awesome to overlooking the surf beach. Easy walk to rent a board or take your own. Definitely coming back and will be recommending to all our friends and family who want to visit Canggu.
Wayan Wiranti - Front Office Manager 於 2024年3月13日回覆
Dear Sam, Greeting from COMO Uma Canggu, Thank you so much for taking the time to share such a kind and positive review with us about your stay here in our hotel. We are so glad to know that you had great experience. We look forward to seeing you back again for many years to come!

10/10 有夠讚

Jason Paul

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The overall stay was great
於 2024 年 1 月住了 4 晚
Wayan Wiranti - Front Office Manager 於 2024年2月27日回覆
Dear Jason Paul, Greeting from COMO Uma Canggu, Thank you so much for taking the time to share such a kind and positive ratting for us about your stay here in our hotel. We are so glad to know that you had great experience. We look forward to seeing you back again for many years to come! Sincerely,Wayan Wiranti Front Office Manager

10/10 有夠讚

Gaute

於 2024 年 1 月住了 5 晚
Wayan Wiranti - Front Office Manager 於 2024年2月27日回覆
Dear Gaute, Greeting from COMO Uma Canggu, Thank you so much for taking the time to share such a kind and positive ratting to us about your stay here in our hotel. We are so glad to know that you had great experience. We look forward to seeing you back again for many years to come! Sincerely, Wayan Wiranti Front Office Manager

8/10 不錯哦

Valerie

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 5 晚
Wayan Wiranti - Front Office Manager 於 2024年2月27日回覆
Dear Valerie,Greeting from COMO Uma Canggu, Thank you so much for taking the time to share such a kind and positive ratting for us about your stay here in our hotel. We are so glad to know that you had great experience. We look forward to seeing you back again for many years to come! Sincerely,Wayan Wiranti Front Office Manager

10/10 有夠讚

Rebekah

情侶出遊
喜歡:員工素質和設施服務
Beautiful resort located in the heart of Canggu. With beach side views. Will definitely be staying here again.
於 2024 年 1 月住了 9 晚
Wayan Wiranti - Front Office Manager 於 2024年2月27日回覆
Dear Rebekah, Greeting from COMO Uma Canggu, Thank you so much for taking the time to share such a kind and positive ratting for us about your stay here in our hotel. We are so glad to know that you had great experience. We look forward to seeing you back again for many years to come! Sincerely,Wayan Wiranti Front Office Manager

8/10 不錯哦

Anthea

喜歡:整潔度、員工素質和住宿環境和硬體
Wayan Wiranti - Front Office Manager 於 2024年2月27日回覆
Dear Anthea, Greeting from COMO Uma Canggu, Thank you so much for taking the time to share such a kind and positive ratting for us about your stay here in our hotel. We are so glad to know that you had great experience. We look forward to seeing you back again for many years to come! Sincerely,Wayan Wiranti Front Office Manager

8/10 不錯哦

Chanika

於 2024 年 1 月住了 1 晚
Wayan Wiranti - Front Office Manager 於 2024年2月27日回覆
Dear Chanika, Greeting from COMO Uma Canggu, Thank you so much for taking the time to share such a kind and positive ratting for us about your stay here in our hotel. We are so glad to know that you had great experience. We look forward to seeing you back again for many years to come! Sincerely,Wayan Wiranti Front Office Manager

10/10 有夠讚

Hope

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚

8/10 不錯哦

Paul

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great property, staff friendly, super clean and good vibes all round.
於 2023 年 11 月住了 5 晚
wayan wiranti - Front Office Manager 於 2023年11月16日回覆
Dear PaulGreetings from COMO Uma Canggu! Thank you so much for taking the time to share such a kind and positive review with us about your stay. We are so glad to know that your experience, our team member and cleanliness as well as the hotel vibe made such an amazing impact towards your stay. We look forward to seeing you back again for many years to come! Sincerely, Wayan WirantiFront Office Manager

10/10 有夠讚

Sufen

喜歡:整潔度、設施服務和住宿環境和硬體
Minimalist decor with great amenities - the como spa is a must and the beach club is really relaxing. However, it is the staff who make the difference as they readily anticipate your needs. A pleasure
於 2023 年 10 月住了 1 晚
wayan wiranti - Front Office Manager 於 2023年11月16日回覆
Dear Sufen, Greetings from COMO Uma Canggu! Thank you so much for taking the time to share such a kind and positive review with us about your stay. We are so glad to know that your experience, our team member and our beach club made such an amazing impact towards your stay. We look forward to seeing you back again for many years to come! Sincerely, Wayan WirantiFront Office Manager

10/10 有夠讚

Felix

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Super Unterkunft, ruhig - sauber und alles in Point
於 2023 年 10 月住了 3 晚
wayan wiranti - Front Office Manager 於 2023年11月16日回覆
Dear Felix, Greetings from COMO Uma Canggu! Thank you so much for taking the time to share such a kind and positive review with us about your stay. We are so glad to know that your experience, the accommodation and the cleanliness made such an amazing impact towards your stay. We look forward to seeing you back again for many years to come! Sincerely, Wayan WirantiFront Office Manager

8/10 不錯哦

T

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚
wayan wiranti - Front Office Manager 於 2023年11月16日回覆
Dear T, Greetings from COMO Uma Canggu! Thank you so much for taking the time to share such a kind and positive review with us about your stay and gave us a good ratting. We look forward to seeing you back again for many years to come! Sincerely, Wayan WirantiFront Office Manager

10/10 有夠讚

Tania

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Property was a stunning beach resort on the quieter end of Canguu, staff were incredible , rooms were beautiful , pools were lovely and the breakfast was amazing. Can it fault this hotel , they went above and beyond o make our stay very special. I would highly recommend, this is a true 5 star resort
於 2023 年 10 月住了 4 晚
wayan wiranti - Front Office Manager 於 2023年10月13日回覆
Dear Tania, Greetings from COMO Uma Canggu! Thank you so much for taking the time to share such a kind and positive review with us about your stay in our hotel. We are so glad to know that your experience, our facilities and the service made such an amazing impact towards your stay. We look forward to seeing you back again for many years to come! Sincerely, Wayan WirantiFront Office Manager

10/10 有夠讚

James

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 3 晚
wayan wiranti - Front Office Manager 於 2023年10月13日回覆
Dear James, Greetings from COMO Uma Canggu! Thank you so much for taking the time to share such a great score with us about your stay in our hotel. We are so glad to learned from the score that you satisfied with your stay . We look forward to seeing you back again for many years to come! Sincerely, Wayan WirantiFront Office Manager

10/10 有夠讚

Alastair

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location and wonderful facility
於 2023 年 10 月住了 1 晚
wayan wiranti - Front Office Manager 於 2023年10月13日回覆
Dear Alastair, Greetings from COMO Uma Canggu! Thank you so much for taking the time to share such a kind and positive review with us about your stay here in our hotel. We are so glad to know that your experience, our location and facilities made such an amazing impact towards your stay. We look forward to seeing you back again for many years to come! Sincerely, Wayan WirantiFront Office Manager

10/10 有夠讚

Wassem

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Breathtaking property, I would say it may be the best property in all of Bali.
於 2023 年 10 月住了 2 晚
wayan wiranti - Front Office Manager 於 2023年10月13日回覆
Dear Wassem, Greetings from COMO Uma Canggu! Thank you so much for taking the time to share such a kind and positive review with us about your stay in our hotel. We are so glad to know that your experience, our property made such an amazing impact towards your stay. We look forward to seeing you back again for many years to come! Sincerely, Wayan WirantiFront Office Manager

10/10 有夠讚

Juliaty

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We stayed in a one bed room unit for a week, it was so spacious and accommodating to my Business pleasure trip in Canggu Bali. The staffs are so friendly and helpful. It’s really worth the money that we spent for this resort.
於 2023 年 8 月住了 3 晚
wayan wiranti - Front Office Manager 於 2023年10月6日回覆
Dear Ms. Juliaty, Greeting from COMO Uma Canggu, First of all we would like to thank for your consideration to choose COMO Uma Canggu as one of your accommodation during in Bali. We are happy to hear that you are satisfied to the room as well as the service from our staff. We really hope to serve you again in the near future.Best Regards, Wayan WirantiFront Office Manager

10/10 有夠讚

LIJUN VERONICA

喜歡:整潔度、員工素質和設施服務
Widi was super helpful and friendly from check in till helping me during my stay till checking out. I got Upgraded with my Expedia status to a 1 bedroom residence which was v lovely and the complimentary 1 hour massage was fantastic. My friends stayed in the 2 bedroom with private pool. The finishing were abit tacky and less appealing with a very short morning sun on their private pool area, the rest of the day it was just too cold to take a swim there. One other thing was their corridors were a pretty dark at night.. might be better with a little more illumination please.
於 2023 年 9 月住了 2 晚
wayan wiranti - Front Office Manager 於 2023年9月15日回覆
Dear Lijun Veronica, Greetings from COMO Uma Canggu! Thank you so much for taking the time to share such a kind and positive review with us about your stay here in our hotel. We are so glad to know that your experience, our team member and the room made such an amazing impact towards your stay. Thank you for your compliment to Widi and i have share your comment to him. We look forward to seeing you back again for many years to come! Sincerely, Wayan WirantiFront Office Manager

10/10 有夠讚

Emma

喜歡:住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 4 晚
wayan wiranti - Front Office Manager 於 2023年9月4日回覆
Dear Emma, Greetings from COMO Uma Canggu! Thank you so much for taking the time to share such a kind and positive ratting with us about your stay. We are so glad to know that your experience, our team member and breakfast made such an amazing impact towards your stay. We look forward to seeing you back again for many years to come! Sincerely, Wayan WirantiFront Office Manager

10/10 有夠讚

James

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 4 晚
wayan wiranti - Front Office Manager 於 2023年9月4日回覆
Dear JamesGreetings from COMO Uma Canggu! Thank you so much for taking the time to share such a kind and positive ratting with us about your stay. We are so glad to know that your experience, our team member and breakfast made such an amazing impact towards your stay. We look forward to seeing you back again for many years to come! Sincerely, Wayan WirantiFront Office Manager

10/10 有夠讚

Jihye

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
조용하게 수영장을 이용할수 있었고, 수영장도 깨끗합니다
於 2023 年 8 月住了 3 晚
wayan wiranti - Front Office Manager 於 2023年8月21日回覆
Dear Jihye, Greetings from COMO Uma Canggu! Thank you so much for taking the time to share such a kind and positive review with us about your stay here in our hotel. We are so glad to know that your experience, our team member and the pool made such an amazing impact towards your stay. We look forward to seeing you back again for many years to come! Sincerely, Wayan WirantiFront Office Manager

10/10 有夠讚

Benjamin Luke Justice

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Didn’t like the noise from the gym at 6 in the morning
於 2023 年 8 月住了 4 晚
wayan wiranti - Front Office Manager 於 2023年8月21日回覆
Dear Mr. Benjamin, Greetings from COMO Uma Canggu! Thank you so much for taking the time to share such a kind and excellent ratting for us about your stay here in our hotel. Please accept our apology in regard with the gym noise that you heard in the morning, we have been shared your concern to our wellness team for future improvement. We look forward to seeing you back again for many years to come! Sincerely, Wayan WirantiFront Office Manager

10/10 有夠讚

Seongwan

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
코모우마짱구호텔리뷰
짱구지역의 환경친화적인 호텔입니다. 레지던스와 인접해있는 풀은 1.2~1.4m정도 길이는 100m가 넘어보입니다. 우리는 라군풀억세스 룸(1층)이었기에 바로 풀장으로 진입가능했고 매일아침 너무 멋진 뷰를 선사했습니다. 코모비치클럽은 명성에 걸맞게 너무 멋진 뷰와 수영장 편안함 직원들의 친절함 모자랄것이 없었습니다. 조식은 1메인디쉬+1음료 선택, 과일+빵+요거트류는 뷔페식이었습니다. 3박을 하는동안 한국인은 1가족정도 본것같습니다. 아무래도 한국인 후기가 적어서 인것 같은데 정말 괜찮은 호텔입니다. 다만 우리와같이 라군풀억세스룸을 사용하려면 테라스창을 잘 닫고 다녀야 합니다. 각종 벌레 침투가능 ㅎㅎ 그리고 1층이라 약간의 꿉꿉함은 있었습니다. 그 외에는 모자랄게 없었던 호텔 너무 만족합니다.
於 2023 年 8 月住了 3 晚
wayan wiranti - Front Office Manager 於 2023年8月11日回覆
Dear Seongwan, Thank you so much for taking the time to share such a kind and positive review with us about your stay. We are so glad to know that your experience, our team member and food made such an amazing impact towards your stay. We look forward to seeing you back again for many years to come! Sincerely, Wayan WirantiFront Office Manager

10/10 有夠讚

Simone

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 7 晚
wayan wiranti - Front Office Manager 於 2023年8月7日回覆
Dear Simone, Greetings form COMO Uma Canggu, Thank you so much for taking the time to share such a kind and positive ratting with us about your stay. We are so glad to know that your experience was great which reflected from the score you gave to us. We look forward to seeing you back again for many years to come! Sincerely, Wayan WirantiFront Office Manager

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
벌레 모기도 없고 룸 상태도 매우 훌륭합니다 다만 콘센트가 별로 없는게 단점 (usb 포트는 있음) 바로 앞 라브리사, 비치클럽, 해변 있고 거리도 안전해서 추천합니다 조식도 훌륭해요
於 2023 年 7 月住了 2 晚
wayan wiranti - Front Office Manager 於 2023年8月7日回覆
Dear our Valuable guest Greetings from COMO Uma Canggu! Thank you so much for taking the time to share such a kind and positive review with us about your stay here in our hotel. We are so glad to know that you had a great experience. We look forward to seeing you back again for many years to come! Sincerely, Wayan WirantiFront Office Manager

10/10 有夠讚

Peter

於 2023 年 6 月住了 3 晚
wayan wiranti - Front Office Manager 於 2023年8月7日回覆
Dear Peter, Greetings from COMO Uma Canggu, Thank you so much for taking the time to share such a kind and positive review with us about your stay. We are so glad to know that you had a great experience with us. We look forward to seeing you back again for many years to come! Sincerely, Wayan WirantiFront Office Manager

10/10 有夠讚

Rasmus

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 1 晚
Wiranti - Front Office Manager 於 2023年7月7日回覆
Dear Ramus, Greetings from COMO Uma Canggu! Thank you so much for taking the time to share such a kind and positive review with us about your stay. We are so glad to know that your experience, our team member and breakfast made such an amazing impact towards your stay. We look forward to seeing you back again for many years to come! Sincerely, Wayan WirantiFront Office Manager

8/10 不錯哦

Derek

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice but needs some touches
Lovely place, great rooms and good food/service just sadly over run with children. There should be an adults only area if you want to try and describe the pool at beach as a beach club.
於 2023 年 6 月住了 4 晚
Wiranti - Front Office Manager 於 2023年7月7日回覆
Dear Derek, Thank you very much for your recent visit and for taken the time to share your experience. We’re especially delighted you enjoyed room, food and the service, event the weather not really good during your visit. So thank you very much for taking the time to share. We hope that we will have the opportunity of welcoming you back to our resort in the future.Best Regards, Wayan WirantiFront Office Manager

10/10 有夠讚

Nicole

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff were marvelous right from check in to check out. They were extremely accommodating to our needs and went above and beyond to ensure our comfort. Am looking forward to my next visit to Como Canggu!
於 2023 年 6 月住了 2 晚
wayan wiranti - Front Office Manager 於 2023年6月15日回覆
Dear Nicole, Thank you so much for taking the time to share such a kind and positive review with us about your stay here in our hotel. We are so glad to know that you had a great experience, from arrival until check out . We look forward to seeing you back again for many years to come! Best Regards, Wayan WirantiFront Office Manager

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 3 晚
wayan wiranti - Front Office Manager 於 2023年6月10日回覆
Dear Sir/Madam, Greetings from COMO Uma Canggu! Thank you so much for taking the time to share such a kind and positive review with us about your stay in our hotel. We look forward to seeing you back again for many years to come! Front Office Manager

8/10 不錯哦

Melissa

於 2023 年 5 月住了 4 晚
wayan wiranti - Front Office Manager 於 2023年6月10日回覆
Dear Melissa, Greetings from COMO Uma Canggu! Thank you so much for taking the time to share such a kind and positive review and rating with us about your stay in our hotel. We look forward to seeing you back again for many years to come! Sincerely, Wayan WirantiFront Office Manager

10/10 有夠讚

KR

於 2023 年 5 月住了 1 晚
Wiranti - Front Office Manager 於 2023年6月4日回覆
Dear Kr, Greetings from COMO Uma Canggu! Thank you so much for taking the time to share such a kind and positive review with us about your stay here in our hotel. We look forward to seeing you back again for many years to come! Sincerely, Wayan WirantiFront Office Manager

10/10 有夠讚

Tom

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 3 晚
Wiranti - Assistant Front Office Manager 於 2023年5月15日回覆
Dear Tom, Greetings from COMO Uma Canggu, Thank you so much for taking the time to share such a kind and positive review with us about your stay here in our hotel. We look forward to seeing you back again for many years to come! Sincerely, Wayan WirantiAssistant Front Office Manager

10/10 有夠讚

Heather

於 2023 年 4 月住了 1 晚
HGS 於 2023年4月4日回覆
Hi Heather,Greetings from COMO Uma Canggu. Thank you for your kind rating of your overall stay. We do trust we can welcome you back in the near future.Be Well,HenryGeneral Manager

10/10 有夠讚

David

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Absolute luxury and VIP treatment
We loved staying at the Como Uma Canggu. The staff were exceptional and so accommodating with me as I was on crutches for the entire trip! No task was too great and we were driven from room > pool > reception at our request. We were greeted by our names and met with a smile and service wherever we went. We booked two nights at the start of our trip and ended up booking our last night in Bali back at the Como because of the great experience we had. Rooms were super comfortable and the vibe of the hotel was awesome.
於 2023 年 3 月住了 1 晚
HGS 於 2023年3月14日回覆
Dear David,Happy to read that you all enjoyed your COMO Uma Canggu stay and that our team members were accomodating as you recovered from your leg condition. Also great to read that you all returned to us and experienced the same attentive service. Our property is located in the most popular destination in Bali and we do have a playful vibe that is suitable for all types of guest. We wish you a speedy recovery and trust we can welcome you all back in the future. Best Regards,HGS

10/10 有夠讚

Anders

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 2 月住了 4 晚
Wiranti - Assistant Front Office Manager 於 2023年2月26日回覆
Dear AndersThank you so much for taking the time to share such a kind and positive review with us about your stay here in our hotel. We are so glad to know that your experience, our team member and breakfast made such an amazing impact towards your stay. We look forward to seeing you back again for many years to come!

10/10 有夠讚

Kwok Wei

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing hotel
wayan wiranti - Front Office Manager 於 2023年11月16日回覆
Dear Kwok WeiGreetings from COMO Uma Canggu! Thank you so much for taking the time to share such a kind and positive review with us about your stay. We are so glad to know that your experience, our accommodation made such an amazing impact towards your stay. We look forward to seeing you back again for many years to come! Sincerely, Wayan WirantiFront Office Manager

10/10 有夠讚

Lois

Wiranti - Assistant Front Office Manager 於 2023年3月11日回覆
Dear Lois, Warmest greeting from COMO Uma CangguThank you so much for taking the time to share such a kind and positive review with us about your stay here in our hotel. We are so glad to know that you had a great time with us. We look forward to seeing you back again for many years to come!

10/10 有夠讚

Junkai

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very stylish hotel
HGS 於 2022年12月21日回覆
Dear Junkai,Season's greetings from COMO Uma Canggu. Thank you for your recent stay and for your review. We trust we can welcome you to Canggu in the future. Happy Holidays,Henry ScottGeneral Manager

10/10 有夠讚

Narelle

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing resort. Amazing facilities, amazing staff. Will be back for sure!
於 2022 年 10 月住了 8 晚
HGS 於 2022年12月19日回覆
Dear Narelle,Season's greetings from COMO Uma Canggu. Thank you for your kind words of encouragement as they will bring smiles and motivation to the team. Looking forward to your return. Regards,Henry ScottGeneral Manager

4/10 不太好

Jonathan

家庭旅遊
喜歡:設施服務
Como UMA definitely didn't feel like a 5 star hotel. The cleanliness and service (or lack thereof) left us feeling like we wished we'd booked elsewhere, with the service from one front desk member in particular rude and unhelpful. To start, we arrived at 2.45pm for a 2pm checkin. The room wasn't ready and we had to wait in the lobby until it was ready at 3pm. While being taken to the room, the front desk person who showed us to our room spent the entire time telling us about how we'd been upgraded, while neglecting to mention where the pool, breakfast, beach club, gym, etc., were. Upon walking into the room, we could see the upgraded room overlooked a construction site and rubbish-strewn river next door. The room wasn't soundproof from outdoors, which was annoying given there is a beach club on the property. The room hadn't been cleaned properly, with used tea bags in the kitchen, and marks on the tiled floor suggesting it hadn't been mopped. The shower smelt awful, and one of the taps was leaking. At some point during our stay, a rodent nibbed through the packaging of the mini bar snacks on the kitchen bench. We tried to book into the complimentary yoga class, however there is only one per day with a maximum of 8 people. Not sure how they thought that was going to work for a hotel. Service at breakfast was ok. The only highlight was the spa therapist (Ayu) who was amazing. We clearly would not stay here again.
於 2022 年 9 月住了 2 晚
HGS 於 2022年12月19日回覆
Dear Johnathan,Thank you for your patience and for taking the time in providing your constructive comments all of which assist us to advance as we grow.I would like to also express on behalf of the entire COMO Uma Canggu family, our most sincere apology for the shortcomings you encountered during your stay. Your disappointment and dissatisfaction is fully understandable and this is certainly not the lasting memories we wish our guests to remember us by. We have reviewed with our leadership team and made adjustments. If there’s a possibility of you returning to Canggu, it would be our greatest ambition to regain your confidence and provide an improved experience.Best Regards,Henry ScottGeneral Manager

6/10 一般般

Min Hoi

親子旅遊
Stayed in penthouse but felt it’s not worth the price due to the functionality of the room. One of the room doors can see-through. As well as toilets. Towels and bath robe are stained too. Doesn’t feel well maintained.
於 2022 年 10 月住了 3 晚
HGS 於 2022年12月19日回覆
Dear Min Hoi,A warm greeting from COMO Uma Canggu. Thank you for bringing this up to our attention and please be assured that corrective actions have been taken to rectify these shortfalls. I am happy to share that we have since added an additional privacy layer to the sliding doors that prevent see-through. I have also shared with our housekeeping team your observations of our towels and bathrobes as these should have never made it to your room. Please accept our apology for our shortcomings and do hope to regain your trust to visit us again in the near future. Best Regards,Henry ScottGeneral Manager