It started off being given 2 single beds when we had specifically booked a double bedded room.
The bed was very hard, but moreover it creaked so very badly with the slightest movement I never got a full nights sleep all the time we were there.
Sheets were stained, bedding had holes in it.
Tv was hanging off the wall and not connected.
Great pool area and sun beds, the rooms downstairs did look better than the one we had upstairs.
The lady who worked on reception was beautiful and always had a smile for you.
But the old guy is rude, and never seems to move from the chair by reception just on his phone all the time with the fan pointing directly on him.
He was extremely rude to my friend who came to visit. Not allowing us to sit in reception or by the pool, instead ushering us to the closed restaurant at the front.
The road at the front of our balcony was extremely noisy and often heard people throwing up on their way home.
In fact we cut our losses and left several days early. Never done this in India before.
真實旅客
於 2023 年 12 月住了 15 晚
10/10 有夠讚
Niru
情侶出遊
2023年12月31日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We stayed at the Serenity for 2 weeks. Very helpful and courteous staff specially the manager. Great location for the beach and nearby to lots of restaurants and evening entertainment.
Niru
於 2023 年 12 月住了 14 晚
8/10 不錯哦
Ankit
2023年10月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
include breakfast as well
Ankit
於 2023 年 10 月住了 3 晚
4/10 不太好
Ashish
家庭旅遊, 親子旅遊
2023年1月6日
不喜歡:整潔度、員工素質和設施服務
Property scores 0 on aminities.
TV cable connection does not work.. It's a basic necessity. Female staff was very rude.. Told us to vacate room immediately.. When v wer in talks of extension.. Our child was in well.. She knew about it.. Yet she told us to vacate immediately.. After staying at property for 6 days.. Without giving option. She even told us.. She doesn't care if v submit a negative review for her rude behaviour.
Ashish
4/10 不太好
Aivar
2020年2月25日
不喜歡:整潔度和客房舒適度
Do not recommend
Very noisy, right off the street, you can't sleep at night
The breakfast was very boring and one-sided, with no fruit or salad
Aivar
於 2020 年 2 月住了 3 晚
8/10 不錯哦
Anne
2019年12月2日
Anne
於 2019 年 11 月住了 15 晚
10/10 有夠讚
Martin
2019年11月7日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely, clean hotel. Room was clean and bright
Friendly and helpful staff. Good breakfast
Couldn’t ask for more
Martin
於 2019 年 11 月住了 1 晚
8/10 不錯哦
Julie
2019年4月29日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Julie
於 2019 年 4 月住了 18 晚
8/10 不錯哦
David
2019年3月14日
喜歡:員工素質、住宿環境和硬體和客房舒適度
Great Stay
Nice little apartment complex close to the main shops, bars, restaurants and the beach.
The bathroom was recently refurbished and was very good.
Breakfast was served at the adjacent restaurant Karlton's Horizon Grill. Basic breakfast with a choice of eggs, toast, cereal, tea. coffee etc
Didn't use the pool area but it looked nice.
The only downside was that the bed linen and towels had seen better days but I certainly wouldn't let such a trivial thing put me off staying again.
WIFI is free and you receive 2 x bottles of water a day