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坡蒂波特渡假村飯店的評分

3 out of 5
坡蒂波特渡假村飯店
Sinabacan, Candelaria

評論

6.2
10 分，有夠讚；21 則評論中有 3 則" "
8 分，不錯哦；21 則評論中有 6 則" "
6 分，一般般；21 則評論中有 4 則" "
4 分，不太好；21 則評論中有 5 則" "
2 分，很糟糕；21 則評論中有 3 則" "

6.4/10

整潔度

7.4/10

員工素質

6.0/10

設施服務

5.8/10

住宿環境和硬體

評論

2/10 很糟糕

Zayda

不喜歡：整潔度和員工素質
Not as advertised. Not worth the money

4/10 不太好

真實旅客

家庭旅遊
不喜歡：設施服務和住宿環境和硬體
top floor tenants were very noisy. children were jumping. we couldn't sleep. karaoke was too loud. we informed the reception desk but no action. we checked out early. we couldn't stand another night without sleep. we just stayed for one night. never again to book in that place. parking area is scary. and didn't see the picture of the house that shown on your website.
於 2019 年 12 月住了 2 晚

10/10 有夠讚

Shiela，Valenzuela city

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The place was so cozy and perfect for relaxing for the whole family..The staff was so accomodating with all our request.The pool was nice but the only thing is the mosquitos near the pool keep bugging us..Over all experience is great..For sure will come back again.
於 2019 年 8 月住了 1 晚

2/10 很糟糕

真實旅客

於 2019 年 8 月住了 3 晚

8/10 不錯哦

Marilyn

喜歡：整潔度和員工素質
於 2019 年 7 月住了 1 晚

6/10 一般般

Maria

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Quiet
It’s okey
於 2019 年 3 月住了 1 晚

10/10 有夠讚

Rey Allen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 2 月住了 1 晚

8/10 不錯哦

Kevin

喜歡：客房舒適度
Potipot island experience
Awesome weather, beautiful place to swim
於 2019 年 2 月住了 2 晚
Mercy 於 2019年2月21日回覆
Hello Kevin, Thank you very much for your review. We hope you find time to visit us again in the future.

8/10 不錯哦

Luigino

喜歡：員工素質
The location is great, there are a few things that need to be improved ; The only access to the Potipot Resort is across a walking bridge and car park is off the facility The room assigned was quit okay , but neighboring resort connecting wall had a open kitchen , whereby at 4am start making noise
於 2019 年 2 月住了 2 晚
Mercy 於 2019年3月14日回覆
Hi Rey, Thank you for your feedback. Your comment about noisy neighbor is duly noted. Looking forward to serve you again in the future! Thank you very much!

4/10 不太好

真實旅客

情侶出遊
喜歡：整潔度和員工素質
不喜歡：設施服務和住宿環境和硬體
So disappointing
於 2019 年 2 月住了 1 晚

4/10 不太好

真實旅客

團體旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
For the $72.00/night that was paid to stay, it was NOT WORTH it. Let me start with the bathroom. One knows when you take a shower & the soap does not lather, it could only mean the water that’s coming out of the faucet is HARD Water, as in SALT WATER. I’m just wondering where their source of water in their shower room is coming from. To add injury to the situation, there was NO HOT WATER. I have to stoop when I use the comfort room. I’m 5’8” tall, and the ceiling is low for me. The hand soap they provided smells AWFUL and way too diluted with water. NO TOILETRIES ... no bar of soap, a sachet of shampoo. No amount of air freshener could be used to mask the musty odor of the bedroom. The sofa was full of crawling ants; the third guest was bitten in his left lower eyelid & woke up with a swollen eye. The side of room adjacent to the hallway was made of block glass, so that caused me to storm the front desk reception area at the middle of the night complained about the bright lights & for the hallway lights to be turned off which they did. The price of food is OVER PRICED. Stay away from the pizza they serve. We ordered a pizza with bacon & cheese toppings. The pizza was a 12 inch thin crust pizza. What kind of cheese did they use? & forget about the bacon bits. Oh lord have mercy. Do they really know the taste of the food they serve or worst, do they really care about the taste of food they serve? I’ve more of things to say I believe I ran out of characters allowed.
於 2019 年 2 月住了 1 晚

8/10 不錯哦

真實旅客

情侶出遊
喜歡：員工素質、設施服務和住宿環境和硬體
Felt like home, billiards, pingpong, basketball. The ocean was steps away and the pool was clean.
於 2018 年 12 月住了 14 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The second bed was very lumpy and uncomfortable. When I asked for a better mattress they brought a second. It was much better for my daughter to sleep on.
於 2018 年 12 月住了 3 晚

10/10 有夠讚

William

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely resort near Potipot Island
This place is great. Lovely grounds and right on the beach. Boate to Potipot Island pick you up for your day trip right on the beach behind the hotel. I bought some big crabs from a local vendor and the hotel cooked them for me. Delicious and cheap. Very enjoyable stay.
於 2018 年 10 月住了 2 晚

6/10 一般般

真實旅客

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
별로
주위에 아무것도 없음
於 2018 年 8 月住了 8 晚

4/10 不太好

malou，london

不喜歡：整潔度、住宿環境和硬體和客房舒適度
Some staff are friendly, some are not. Room is clean but the comfort room is not clean. Mosquitos and flies are everywhere, even in the toilet and room. Breakfast is excellent. Food is quite expensive, taste is ok but the quantity is too expensive for the price.
於 2018 年 6 月住了 1 晚
Mercy 於 2018年8月19日回覆
Hello Ms. Malou,thank you for your review. We regret you did not enjoy during your stay with us. All feedback about cleanliness, mosquitoes and flies are duly noted and by now may have been attended. We hope you will consider to visit us again in the future.

6/10 一般般

shereen

喜歡：員工素質
不喜歡：住宿環境和硬體和客房舒適度
I was not very happy with our stay because there were a group of men drinking outside our room and their cigarette smoke comes in our room. The staff did all she could to transfer us to a better room and did not charge us anything more. Im glad she transferred us.
於 2018 年 6 月住了 1 晚

4/10 不太好

真實旅客

不喜歡：員工素質和住宿環境和硬體
food over price
the place is good and peaceful but the staff is not approachable and the food is over price
於 2018 年 6 月住了 1 晚

6/10 一般般

Stefan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Finns ingen wifi på resorten - jag åkte 1 km upp på berget och fick wifi med mitt Globe-kort. Badstranden i närheten är jätteliten och full med sten.
於 2018 年 2 月住了 1 晚

8/10 不錯哦

debbie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Family vacation
Tha resort is a nice place for family getaways especially Potipot Isalnd. We enjoyed our stay.
於 2018 年 1 月住了 1 晚
Mercy 於 2018年1月24日回覆
Hi Ms. Debbie, Thank you for your review. We are glad that you liked our place and enjoyed during your stay. Hope to see you again in the future!

2/10 很糟糕

vinz，KSA

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Worst Stay ever in this Resort... Bad service
We reached the resort around past 6pm, the Reception are not pleasant, no one ever assit us to take of our luggages. The reception who asssit never greet us nor he make smile. Whe we reached the room, the housekeeping still preapring our room, to think we check-in late. No TV remote control, i informed the same guy in reception and he told me to bring one, until we check-out the next day, no remote control received. The room is unpleasant to sleep, its creepy. the Comfort room is like you are underneath the sinking boat. The worst part of it, we have nothing to do in the evening, so we went around and found out they have videoke. So we use it and we sing for about 4 songs, on our fifth song, one of the waiter approach us around 8pm, and mentioned we should stop because the area is reserved. So we have no choice but to stop. Beside the videoke area is the swimming pool, so we tend to swim instead, and we noticed no one is using the videoke until 10PM. It's like we just shut up on the videoke area. what a bad service and bad amenities of this Resort. I will never ever come back nor suggests this place. The next day on our breakfast, the service crew pouring drinking water on foreigner glassess; BUT NEVER ever made a glance on us. we are just beside their table! Shame on you!!!
於 2017 年 12 月住了 1 晚
Mercy 於 2018年1月24日回覆
Hi Vinz, Thank you for the feedback received of the place of which we regret you did not enjoy. Rest assured all that you mentioned that needs improvement are duly noted. As always, we thank you for your time in sending us your feedback which has always helped us improve our services better. Hope to make your next visit a more pleasant experience, should you by chance care to come back again. Sincerely, Mercy G. Cole