Palace Resorts Cancun hotels

"Very clean rooms, awesome attentive staff and very quiet "

"The beach was very enjoyable, it was a close walk from the pool, the entertainment staff was engaging, all the staff members were friendly, the room service was quick and efficient, and the food was really good"

"I could go on about the delicious food, the fun amenities, or the beautiful property, but would truly made our week special were the staff! THANK YOU to Magda at the breakfast buffet, Miguel by the pool, Chef Taco and his dancing avocado friend, the entire room service team, and so many more! You made our trip perfect."

"Yes!"

"The beach is beautiful but there wasn't not enough staff by beach or the pool. Loved the oacean view. I had asked to get move to a higher floor because the view from the first floor was minimal. I did asked to get upgrade because that's what it said to do on the Expidia app. They said they didn't show that. I showed them where it said it but still they said I would have to pay extra. I brought a friend with me because I been there before and I like it. They were suppose to call her about her room when it was ready around 3:30 and they didn't so I called them and they said it's been ready but no one called. "

"Location was perfect, nice activities in the hotel throughout the day and food was great too"

"Pool and bar staff were amazing, so were the reception staff. My beach view room could have been better, bigger balcony with seating. overall, I’m very pleased, no complaints "

"First time at a secrets resort and we loved our stay here. If you are looking for a more relaxed, quiet all inclusive with a beautiful beach this is it! The staff was all very nice and welcoming. I saw mixed reviews so was hesitant at first, so glad we booked our vacation here! Can’t wait to be back. "

"Family-friendly "