Service was great but the room is old. TV apps didn't work and most importantly there were cockroaches in my room. Although it was addressed, they should do a better job do prevent these things from happening. Food could be better too.
Gerard
於 2025 年 6 月住了 3 晚
6/10
El check in dure como 2 horas , después otra fila para la llave , la comida sin variedad, la zona del hotel es perfecta , llegamos al cuarto y el aire acondicionado no servía , duraron como 2 horas para arreglarlo . El cuarto muy viejo y con olor a humedad,
Flor
於 2025 年 6 月住了 1 晚
10/10
wonderful resort! we loved it
Joel
於 2025 年 6 月住了 5 晚
10/10
The staff were so welcoming & pleasant, the food was fresh & flavorful, and the property is right on the beach.
Janai
於 2025 年 6 月住了 4 晚
10/10
10/10 la atencion
Denis Ramiro
於 2025 年 6 月住了 2 晚
10/10
The staff were absolutely wonderful!! Love this place!
Theresa
於 2025 年 6 月住了 6 晚
10/10
Beautiful resort, small compared to others around the area. Beach is beautiful, some sargassum.
Jessica
於 2025 年 6 月住了 3 晚
10/10
Amazing! Great food, view was incredible. Very well run and a fun atmosphere. Jose was the most amazing manager and he checked on me throughout my stay!
Bryan
於 2025 年 5 月住了 7 晚
10/10
All good
Manuelito
於 2025 年 5 月住了 4 晚
2/10
Toilet was not working. Not sealed properly so it was leaking. Food quality and options were awful. 24hr snacks were not 24 hour, was as and when. The staff were lovely but the way it is being run is awful. The food was cold. The options of restaurants having to make reservations was not made aware upon check in
Casey
於 2025 年 6 月住了 3 晚
6/10
The view of the ocean is amazing. The staff were pleasant.
Kaaralee
於 2025 年 6 月住了 4 晚
8/10
El servicio de la camarera (la chica que limpiaba la habitación) fue excelente
El dia que partía del hotel, cayó tremenda lluvia y mi ropa del tendedro se mojo, me ofreció bolsas
La recepción y seguridad muy atentos
En el restaurante falta capacitar al personal para que, en la hora pico no tengan problemas de logistica y atención al cliente
Pedi 3 veces una copa de vino y se me ignoraba hasta que hablé con el capitán, se resolvió
Anahieli
於 2025 年 6 月住了 1 晚
10/10
Good hotel
Eduardo
於 2025 年 6 月住了 4 晚
10/10
Nice and clean property.
Ashnie
於 2025 年 6 月住了 7 晚
10/10
Excellent service, Top notch Restaurants, and Clean overall
Jose Rodolfo
於 2025 年 5 月住了 6 晚
6/10
Old and un functional furniture, long chair very used, dirty beach. Good food and friendly staff, nice environment.
Mihai
於 2025 年 5 月住了 5 晚
8/10
MARIA
於 2025 年 5 月住了 2 晚
4/10
very dirty and the food is cold and they don't clean rooms or glasses
Ericka Jacqueline
於 2025 年 5 月住了 4 晚
8/10
we booked online with expedia an ocean view room; we were given a lagoon view room, which in fact was facing the back of the large shopping mall - that meant lots of noise during the night form freight trucks, garbage trucks and such; visual appeal of the shopping mall back side not at all fit with a vacation setting; disappointing that we could not change the room even with an upgrade cost we were prepared to pay
Mirel
於 2025 年 3 月住了 9 晚
10/10
I loved everything about my stay very satisfying
Karen
於 2025 年 6 月住了 2 晚
10/10
Good place foy stay
Diana
於 2025 年 5 月住了 6 晚
2/10
Horrible customer service
Melissa
於 2025 年 5 月住了 4 晚
8/10
Price, going to city,
Shamim
於 2025 年 5 月住了 7 晚
10/10
Lost my passport and security staff jumped on and do a huge all out investigation, very impressive. They had treams going trough garbage and laundry. They found it and save the day since i was leaving 420 am the next day. Shows where great and the dj at the main pool was doing all my request.Management has a great team of employees. 100 % will go back. Only one thing they have an italian restraunt, wow not even close. It was like the blind leading the blind on that one. But all other restraunts where great !!!
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Shie