Fuimos por motivo de una celebración de 15 años, al ser socios expidia el trato fue diferente, nos asigaron un representante para atencion personalizada, el nos hizo pasar unos dias de lujo.
Todo por el mismo precio.
alan
於 2025 年 6 月住了 1 晚
10/10
Excelente servicio en todos los sentidos
Yaimara Maldonado
於 2025 年 6 月住了 7 晚
10/10
It was a great stay at Moon Palace
Saurav
於 2025 年 6 月住了 3 晚
8/10
It was good value except lack of beach due to sargasm
PRASUNJIT
於 2025 年 6 月住了 5 晚
10/10
Food options were hit or miss, amazing property with so many activities pools and entertainment shows
angelina
於 2025 年 6 月住了 5 晚
10/10
This resort is very good all staff there very friendly
Khanh
於 2025 年 6 月住了 4 晚
10/10
Me encantó
Daymel
於 2025 年 6 月住了 5 晚
8/10
Great place for vacation
John
於 2025 年 6 月住了 4 晚
10/10
Excelente
Angel
於 2025 年 6 月住了 3 晚
6/10
Nice big hotel at moon palace in Cancun. Would definitely stay at The Grand instead of Sunrise. Expedia didn’t explain very clearly that The Grand is the best of three hotels at Moon Palace, and if you stay in Sunrise, you can’t use the water park at The Grand unless you pay additional day pass.
wenting
於 2025 年 6 月住了 7 晚
10/10
Perfect
Seyed Masood
於 2025 年 6 月住了 3 晚
10/10
The property is very nice and staff were pleasant. Food was ok, but could have been better!
Lakeesha R
於 2025 年 6 月住了 6 晚
10/10
Great service and amazing team
Jamileh R
於 2025 年 6 月住了 4 晚
8/10
Great property. Always somewhere new to explore. Service was incredible.
John G.
於 2025 年 6 月住了 5 晚
10/10
Lobby to lobby drivers assistance
Yawatta
於 2025 年 6 月住了 3 晚
8/10
Pool was dirty, drinks were good. Food was ok
Ashley Marie
於 2025 年 6 月住了 6 晚
6/10
I could have overlooked everything but the badgering to buy into their vacation club made vacation less enjoyable. It didn’t stop until we got into the van to head to the airport. Even after checkout we were chased down to buy something.
CHLOE A
於 2025 年 6 月住了 5 晚
8/10
Está muy bien el hotel solo les faltas mejora la limpieza de la alberca
Ricardo
於 2025 年 5 月住了 1 晚
6/10
Everything is amazing at this property with one exception
beach is horrible !!!!
food mediocre.
Tanya
於 2025 年 6 月住了 9 晚
8/10
Resort was great, a little too large for my usual preference. Could use more bartenders at the pool bars as it took a while to get a drink unless you got out of the pool and went to one of the other bars near the pool. The concrete around the pools is super slick and seen several people fall and one that was injured pretty bad. Definitely wear shoes of some sorts around the pool area.
Michael
於 2025 年 6 月住了 5 晚
2/10
Staff ask us to put our small speaker away when we were by the pool. They threatened to call police if I did not pay the night I did not stay at check out even though I asked if it had been resolved. When I checked in.Due to flight changes not done by me.