鳥瞰角度
查看供應情況

GR 索拉瑞斯坎昆溫泉全包飯店的評分

4 out of 5
GR 索拉瑞斯坎昆溫泉全包飯店
Blvd. Kukulkan Km. 19.5, Lt 59-2, Sección A, 2 da etapa Zona Hotelera, Cancun, QROO

評論

8.0

非常好

10 分，有夠讚；3268 則評論中有 1473 則" "
8 分，不錯哦；3268 則評論中有 880 則" "
6 分，一般般；3268 則評論中有 467 則" "
4 分，不太好；3268 則評論中有 234 則" "
2 分，很糟糕；3268 則評論中有 214 則" "

9.0/10

整潔度

8.8/10

員工素質

8.0/10

設施服務

8.4/10

住宿環境和硬體

8.4/10

環保程度

評論

2/10 很糟糕

Yiran

於 2024 年 3 月住了 6 晚
Gerencia General, Hoteles Solaris de Mexico 於 2024年3月29日回覆
First of all, we are truly sorry for the inconveniences you encountered during your stay. Thank you for sharing your Solaris experience,

2/10 很糟糕

zi xu

於 2023 年 12 月住了 3 晚
Hoteles Solaris 於 2023年12月23日回覆
Dear Zi XuThank you for taking your time to share your feedback with us.Regards!

8/10 不錯哦

Youyou

家庭旅遊
喜歡：整潔度、員工素質和設施服務
服务超级棒，出现方便，Bus可以到很多地方。只是海边应该增加遮阳伞。
於 2023 年 7 月住了 4 晚
Hoteles Solaris Cancun 於 2023年8月5日回覆
我们非常感谢您选择我们来享受您最近的假期。 我们希望您能尽快回到 GR Solaris，再次享受您的服务。 感谢您提出宝贵意见，以改善我们的服务。

10/10 有夠讚

Vadim

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Last year we stayed at another resort, much bigger that GR Solaris. Comparing these two, here are our findings: 1. GR Solaris was great. I'd say 8/10. The room we stayed in needs a bit of upgrade. 2. Food was good and enough. The 3 available restaurants were great, specially Marco Polo and Rosemarinus. Had amazing food and great time with our family. 3. Compared to the other resort, GR Solaris is limited in activities for kids. They have the kids corner, but not much to do. It's ok, but can be better. 4. Friendly staff. Helpful frontdesk and managers. Liked some shows in the ballroom. We liked this small resort. We had everything for a great family vacation. Thank you.
於 2024 年 4 月住了 7 晚
Hoteles solaris de Mexico 於 2024年5月1日回覆
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

10/10 有夠讚

Monica

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent service, the people who serve are very friendly, especially Paco, Cocom, Rodolfo and Monty from the kids club, the shows are very good, they have activities every day, everything was clean, the restaurants with reservations are also very good, the only complaint for reception, since credit card payment did not work and we had to take money at the ATM to pay in cash a fee
於 2024 年 4 月住了 5 晚
Hoteles solaris de Mexico 於 2024年5月1日回覆
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

10/10 有夠讚

Ruben

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great resort, clean and friendly people all over the place. Entertainment, food and clean pools on the beautiful beach. It has 3 evelators that work fast.
於 2024 年 4 月住了 7 晚
Hoteles solaris de Mexico 於 2024年5月1日回覆
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

10/10 有夠讚

Juan Enrique Vigoa

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 4 月住了 6 晚
Hoteles solaris de Mexico 於 2024年5月1日回覆
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

10/10 有夠讚

Ma. Pueblito Quiteria

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Todo el personal muy servicial y atento.
於 2024 年 4 月住了 4 晚
Hoteles solaris de Mexico 於 2024年5月1日回覆
Gracias por tomarse el tiempo para compartir su experiencia positiva en GR Solaris Cancún. La comodidad y satisfacción de nuestros huéspedes son nuestra prioridad número uno. Esperamos tener el placer de darle la bienvenida nuevamente para otra estadía memorable en el futuro. Saludos cordiales

8/10 不錯哦

Jaswinder Kaur

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The property was very clean & the staff was so friendly & full of positive vibes!
於 2024 年 4 月住了 5 晚
Hoteles solaris de Mexico 於 2024年5月1日回覆
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

10/10 有夠讚

Megan J

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 6 晚
Hoteles solaris de Mexico 於 2024年5月1日回覆
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

6/10 一般般

Melissa

喜歡：整潔度和員工素質
Review from someone who has been to 20 all inclusives. This hotel is a great bang for your buck. The food in the buffets are not good at all. The restaurants are better, but hard to reserve as you have to use an app and only make 1 reservation at a time. The place is dated. Overall it was ok would not be back. If you are a foodie, this is NOT a place for you.
於 2024 年 3 月住了 5 晚
Hoteles solaris de Mexico 於 2024年5月1日回覆
Thank you for your feedback and for taking the time to post your vacation experience.I can assure you that this is not the usual service we aim to provide. At the same time, I thank you for bringing your detailed comments to my attention, which will allow me to address these details individually with each department.I offer you an apology for not having met your expectations.It will be a pleasure to have a second chance to welcome you and show you that we can live up to your expectations.Sincerely,

10/10 有夠讚

Shaker

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Real good
於 2024 年 4 月住了 4 晚
Hoteles solaris de Mexico 於 2024年5月1日回覆
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

10/10 有夠讚

Deoraj

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We were upgraded to the ocean view rooms and got a free bottle of wine. Rooms were clean and comfortable thanks to Oscar. The beach was the highlight of the trip. The night shows were good. The restaurants were good but didnt enjoy some of the food at the buffet. The fresh churros and donuts at breakfast were really good.
於 2024 年 4 月住了 7 晚
Hoteles solaris de Mexico 於 2024年5月1日回覆
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

8/10 不錯哦

Mazen

I really love the place and the property and the service. However, the only thing that I didn’t like is that reservation aspect of restaurants it’s so complicated and so not worth it to do reservation other than that I really like it except for that one more fact that I never got a tour of the facility, I had Nobody showed me a round
於 2024 年 4 月住了 4 晚
Hoteles solaris de Mexico 於 2024年4月30日回覆
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

10/10 有夠讚

ANTONIO JOSE

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Nice
於 2024 年 4 月住了 3 晚
Hoteles solaris de Mexico 於 2024年4月30日回覆
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

6/10 一般般

Marianne Agbay，North Vancouver

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
What I like in the property is nice and clean.
於 2024 年 4 月住了 5 晚
Hoteles solaris de Mexico 於 2024年4月30日回覆
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

8/10 不錯哦

Abigail Dawn

情侶出遊, 家庭旅遊
喜歡：整潔度和員工素質
The staff was friendly and the hotel was clean. The pool was a good temperature and the daily activities were fun. The swim up bar was fantastic. Our room was beautiful and had a nice upgrade. Our only issue was we were expecting to be able to make dinner reservations at the sister resorts and were unable to.
於 2024 年 4 月住了 5 晚
Hoteles solaris de Mexico 於 2024年4月30日回覆
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

10/10 有夠讚

Bobbie L

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful property with relaxing amenities and a superior staff.
於 2024 年 4 月住了 4 晚
Hoteles solaris de Mexico 於 2024年4月29日回覆
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

10/10 有夠讚

Nelli

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Me encantó hospedarme aqui, desde que nos recibieron fueron super amables, las instalaciones estan hermosas, siempre hay buen ambiente en la piscina, la comida deliciosa y variada. Lo recomiendo muchisimo. Y bueno el área de niños padrisima, mi hijo disfruto, tienen toboganes y ademas les hacen actividades de interacción. Definitivamente quede muy satisfecha y contenta con mi estancia, quiero regresar.
於 2024 年 4 月住了 5 晚
Hoteles solaris de Mexico 於 2024年4月29日回覆
Gracias por tomarse el tiempo para compartir su experiencia positiva en GR Solaris Cancún. La comodidad y satisfacción de nuestros huéspedes son nuestra prioridad número uno. Esperamos tener el placer de darle la bienvenida nuevamente para otra estadía memorable en el futuro. Saludos cordiales

10/10 有夠讚

Samuel

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was very helpful food was very good hotel was very clean pool was very nice
於 2024 年 4 月住了 5 晚
Hoteles solaris de Mexico 於 2024年4月29日回覆
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

10/10 有夠讚

Harriet

團體旅遊
Everything was great
於 2024 年 4 月住了 5 晚
Hoteles solaris de Mexico 於 2024年4月29日回覆
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

2/10 很糟糕

Keisha Nichole

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Please believe the awful reviews! I had to call three different managers within four hours of arriving. It was a fight to get extra towels (we checked in with 4) people and the desk said they only offer two per room. Make that make sense! If you know we have 4 people then four towels and face towels shouldn’t be a fight to get. Room service kept getting our order wrong and each time wanted to charge 5.00 per service. The food is god awful! We had to go offsite to get some decent food to survive and the drinks were awful !! I would rather stay at a MOTEL 6 before I ever come to this place again.

10/10 有夠讚

Alex

喜歡：整潔度、員工素質和住宿環境和硬體
Great service and catering options. The beach could use more umbrellas given the number of guests. Otherwise, great value for the quality
於 2024 年 4 月住了 8 晚
Hoteles solaris de Mexico 於 2024年4月29日回覆
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

10/10 有夠讚

Vusala

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Best Vacation! We as a family really enjoyed our time in GR Solaris Cancun. Our room was upgraded to partial ocean view for free and it was very clean. Didn’t get a chance to dine in the restaurants this time but food variety in buffet was great and delicous. Fantastic dessert! :) Whole staff were very friendly, always ready to help, the smile on their face made us feel very welcomed . Pool side staff and barmens are amazing. Huge shout out to Leo and especially Abraham. Their energy, creativity, and enthusiasm added an extra layer of enjoyment to our stay. Their friendly demeanor and ability to connect with guests of all ages enhanced the overall atmosphere of the resort, making it a vibrant and lively destination. Don’t miss 9pm shows. You will get facinated. Just pack your luggages and book your stay at GR Solaris Cancun. We will definitely come back! Thank you for making our vacation so special!
於 2024 年 4 月住了 5 晚
Hoteles solaris de Mexico 於 2024年4月29日回覆
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

10/10 有夠讚

AMARJIT

喜歡：整潔度和員工素質
On the website it showed they have basketball and tennis court but it is on the other resort beside it. I wish we had access to it. that was the only downside to it.
於 2024 年 3 月住了 5 晚
Hoteles solaris de Mexico 於 2024年4月30日回覆
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

10/10 有夠讚

Edwin

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
El personal amable y atento exelente servicio
於 2024 年 4 月住了 4 晚
Hoteles solaris de Mexico 於 2024年4月29日回覆
Gracias por tomarse el tiempo para compartir su experiencia positiva en GR Solaris Cancún. La comodidad y satisfacción de nuestros huéspedes son nuestra prioridad número uno. Esperamos tener el placer de darle la bienvenida nuevamente para otra estadía memorable en el futuro. Saludos cordiales

10/10 有夠讚

Rosemary

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We just returned from our stay at the GRSolaris and can honestly say if was one of the most enjoyable vacations we have had. The staff was all wonderfull and I was impressed with the cleanliness of the resort.
於 2024 年 4 月住了 11 晚
Hoteles solaris de Mexico 於 2024年4月29日回覆
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

10/10 有夠讚

Vicente

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nos gustó como para volver
於 2024 年 4 月住了 5 晚
Hoteles solaris de Mexico 於 2024年4月28日回覆
Gracias por tomarse el tiempo para compartir su experiencia positiva en GR Solaris Cancún. La comodidad y satisfacción de nuestros huéspedes son nuestra prioridad número uno. Esperamos tener el placer de darle la bienvenida nuevamente para otra estadía memorable en el futuro. Saludos cordiales

10/10 有夠讚

Samuel

喜歡：整潔度、員工素質和住宿環境和硬體
I love it
於 2024 年 4 月住了 5 晚
Hoteles solaris de Mexico 於 2024年4月28日回覆
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

10/10 有夠讚

Karen Alicia

於 2024 年 4 月住了 5 晚
Hoteles solaris de Mexico 於 2024年4月29日回覆
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

8/10 不錯哦

Kathryn，Madison

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice beach
於 2024 年 4 月住了 3 晚
Hoteles solaris de Mexico 於 2024年4月28日回覆
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

2/10 很糟糕

Patrick，Surrey

親子旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
I didnt like how few the food selection was considering its a buffet. There is no wide variety of food choices. The snack area is not open for longer hours and thats sad. The bar drinks also didnt taste good. The staff who seated us at the buffet were also not good some of them did not speak English so hard to communicate. What I only liked is how the waiters were friendly and they really try to make your dining experience ok.
於 2024 年 4 月住了 7 晚
Hoteles solaris de Mexico 於 2024年5月1日回覆
Thank you for your feedback and for taking the time to post your vacation experience.I can assure you that this is not the usual service we aim to provide. At the same time, I thank you for bringing your detailed comments to my attention, which will allow me to address these details individually with each department.I offer you an apology for not having met your expectations.It will be a pleasure to have a second chance to welcome you and show you that we can live up to your expectations.Sincerely,

10/10 有夠讚

Shih Jung

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel was clean and tidy. Staffs were very accommodating and services were great! Would definitely book this hotel again.
於 2024 年 4 月住了 4 晚
Hoteles solaris de Mexico 於 2024年4月28日回覆
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

8/10 不錯哦

Erdal

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was a good experience for my family.
於 2024 年 4 月住了 5 晚
Hoteles solaris de Mexico 於 2024年4月28日回覆
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

8/10 不錯哦

Ruthann

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Food variety could be improved upon, but otherwise a wonderful stay
於 2024 年 4 月住了 5 晚
Hoteles solaris de Mexico 於 2024年4月28日回覆
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

6/10 一般般

Richard A

團體旅遊
喜歡：員工素質
We have been to this resort eight times now and it seems year-by-year it’s been going downhill. As far as the food goes the Lunch was basically burgers or pizza, the ocean restaurant which used to be open for lunch everyday was never open for lunch. When we first started also the deli used to make the sandwiches fresh as you picked what sandwich you want it off to sandwich board now it seems like they’re made at noon and put out on display so if you get a sandwich at 6o’clock it’s already been sitting there for six ours getting hard and stale. Plus it used to be open later. Another problem we had which we brought up with the front desk twice was three days in a row our room refrigerator was not restocked. We are not real big foodies but the dinners at the buffet were average at best. We were there for a week and we did not see Mr. or Mrs. Solaris or the newlywed game which used to be fun games. We come here every year with two other couples and this is the first year at the end of our trip we were actually sitting around talking about whether or not we would come back again. I would like to say one final thing about the girl in the lobby, Jessica. She gets five stars. She helped us organize transportation to and from another resort to visit family members.
於 2024 年 4 月住了 7 晚

8/10 不錯哦

Tracey

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Right on the ocean. Good food. Lots of entertainment. Had lots of fun... The pool closes early and they stop serving food early.
於 2024 年 3 月住了 7 晚
Gerencia General, Hoteles Solaris de Mexico 於 2024年4月27日回覆
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

8/10 不錯哦

Carla，Elmhurst

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beach access, daily activities, pools and friendly staff
於 2024 年 4 月住了 4 晚
Gerencia General, Hoteles Solaris de Mexico 於 2024年4月27日回覆
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

6/10 一般般

Ernie

情侶出遊
喜歡：整潔度和員工素質
The breakfast was very good The rest of the meals were nt very good
於 2024 年 4 月住了 9 晚
Hoteles solaris de Mexico 於 2024年4月30日回覆
Thank you for your feedback and for taking the time to post your vacation experience.I can assure you that this is not the usual service we aim to provide. At the same time, I thank you for bringing your detailed comments to my attention, which will allow me to address these details individually with each department.I offer you an apology for not having met your expectations.It will be a pleasure to have a second chance to welcome you and show you that we can live up to your expectations.Sincerely,

10/10 有夠讚

Natasha Jessica

情侶出遊, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The entertainment staff was amazing!! The buffet had a great variety of food. All staff was great.
於 2024 年 4 月住了 4 晚
Gerencia General, Hoteles Solaris de Mexico 於 2024年4月27日回覆
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

6/10 一般般

Kavita

團體旅遊
不喜歡：員工素質
The VIP access benefit was very helpful. The communication with the staff was very challenging. The food items are very limited. Not a good experience.
於 2024 年 4 月住了 3 晚
Gerencia General, Hoteles Solaris de Mexico 於 2024年4月27日回覆
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

8/10 不錯哦

Vinay

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lot of activities and fun...food was amazing and the property was very well maintained. Good entertainment...
於 2024 年 4 月住了 5 晚
Hoteles solaris de Mexico 於 2024年4月26日回覆
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

8/10 不錯哦

Miranda

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Fun all-inclusive that is reasonably priced. Food was okay and not very mexican inspired but the staff were fun and nice and the place was clean.
於 2024 年 4 月住了 3 晚
Gerencia General, Hoteles Solaris de Mexico 於 2024年4月26日回覆
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

10/10 有夠讚

Aaron

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The properties beach access is perfect! Activities everywhere, just sign up or hang out and they will come to you:) Beautiful grounds, pool, buildings. The all inclusive was amazing- so many bars, always somewhere to get a drink or food. The food was fantastic too. Authentic and tasty. The staff was really nice, it helps everyone to know a little Spanish. You can get more with just a little conversation.
於 2024 年 4 月住了 3 晚
Gerencia General, Hoteles Solaris de Mexico 於 2024年4月27日回覆
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

10/10 有夠讚

Melissa

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great staff, beautiful location
於 2024 年 4 月住了 4 晚
Hoteles solaris de Mexico 於 2024年4月25日回覆
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

8/10 不錯哦

Mariah

團體旅遊
喜歡：整潔度、員工素質和設施服務
Buffet food was excellent, only tried one other restaurant that required a reservation and it was ok food, and they ran out of a menu item 3 of our party had ordered. Staff were very friendly and helpful. Facility was clean, staff were constantly circulating and cleaning up drink cups and tables. Room was in good condition, room service was timely and good. Ocean view was amazing! Biggest caveat (didn’t end up being an issue for our party) was pieces of other room balconies were crumbling off and falling on other balconies.
於 2024 年 3 月住了 3 晚
Hoteles solaris de Mexico 於 2024年4月25日回覆
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

8/10 不錯哦

Francis，Hoffman Estates

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff friendliness
於 2024 年 4 月住了 4 晚
Hoteles solaris de Mexico 於 2024年4月25日回覆
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

8/10 不錯哦

AIDIN NIKPOUR

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Location is good and very clean,
於 2024 年 4 月住了 6 晚
Gerencia General, Hoteles Solaris de Mexico 於 2024年4月24日回覆
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority.We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards!

10/10 有夠讚

Michelly

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property was breathtaking
於 2024 年 4 月住了 4 晚
Gerencia General, Hoteles Solaris de Mexico 於 2024年4月24日回覆
We would like to express our gratitude for the comments you made about your recent visit and for share it.We take great pride in the service that our staff members provide, I'm glad we were able to exceed your expectations.Again, we thank you for this very kind review of our hotel and we look forward to receiving you again in this beautiful destination.Kind regards,

8/10 不錯哦

Julia

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I enjoyed my stay at GR Solaris. The staff is super friendly and they do a great job of keeping the resort clean. We had an issue with our shower drain and they came within an hour and fixed it. Food was decent but not great. Hard to get a seat at the main pool. Had to wake up extra early to get a spot on the weekend. Overall it was great and I would stay there again.
於 2024 年 4 月住了 5 晚
Gerencia General, Hoteles Solaris de Mexico 於 2024年4月24日回覆
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We really appreciate your feedback and can't thank him enough for letting us know how we can improve We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards