2/10 很糟糕
Yilin
家庭旅遊
2024年6月21日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I am writing to express my extreme dissatisfaction with my recent stay at this hotel, which was supposed to be a special occasion for our honeymoon. The facilities and services provided were completely unacceptable.
Firstly, the quality of the rooms was poor, leading to terrible sound insulation. Throughout the night, we heard various noises including footsteps from the hallway and a constant whistling sound from the room door that felt like a tornado passing through. There were constant disruptive noises echoing around.
Secondly, hot water was only available during specific hours. Outside of these times, we were forced to shower with cold water, reminiscent of living in primitive conditions.
Furthermore, despite the appearance of multiple dining options, many of the supposed restaurants were never open, and some that claimed to be restaurants turned out to be little more than food counters. This gave me the impression of false advertising and deception.
I have nothing more to add except to say that I will never consider staying at your establishment again.
Yilin
於 2024 年 6 月住了 2 晚