Food was ok to good!l. If you want adventure tours or to do activities DO NOT BOOK IN THIS HOTEL!!! DO NOT BOOK TOUR /
Alexus
於 2025 年 7 月住了 5 晚
10/10
Amazing views , clean pools ,
Alejandra
於 2025 年 7 月住了 1 晚
8/10
The pool and its view are great. The staff team was so well behaved and the services were great.
Albi
於 2025 年 7 月住了 3 晚
10/10
It was great experience
Sandesh
於 2025 年 7 月住了 1 晚
10/10
Excelente
Amy
於 2025 年 7 月住了 9 晚
10/10
Excellent location and good staff.
I believe i saved lots of money by not staying in Crystal where sales team is behind you to buy membership and packages.
Actually I visited Crystal hotel for one tour during my stay at Cyan. Hence i am comparing both.
vikram
於 2025 年 7 月住了 2 晚
10/10
the resort is beautiful nice location the OXXO across the street is perfect, everything was perfect, my room with seaview perfect the elevator excellent the services the people friendly , the infinity swimming pool , 100+
Juan Manuel
於 2025 年 7 月住了 4 晚
8/10
Nice
Liam
於 2025 年 5 月住了 3 晚
10/10
Hello my frequent travelers friends hope my review can help you choose easier your stays .This was the first time i have used a hotel in cancun with out all included .I really loved it Our stay was amazing my self and my parner Aracely had an amazing stay great service fron the 3 bartender Miguel
Roel Vela
於 2025 年 7 月住了 3 晚
10/10
Very nice front swiming pool
Ubaldo
於 2025 年 6 月住了 3 晚
6/10
Na
Yahir Alejandro Rojas
於 2025 年 6 月住了 5 晚
2/10
It was very sloppily painted, the door leaked to the outside, the bathroom. Plumbing made weird sounds every seven minutes, and it was overall not pleasing to the eyes. The seaweed was nasty. It made the water look really dirty.
Virginia
於 2025 年 6 月住了 2 晚
10/10
Room was right on the Gulf/Caribbean sea view. Has a huge balcony to watch morning sun rise. Has an awesome Infiniti pools restaurant on the pool deck. Just that the building looks little dated but being on ocean front the salt water does lot of damage.
, understandable. Room is very spacious with nice bathroom. Ac was not working due to thermostat but tampon they fixed it.
Jyothi
於 2025 年 6 月住了 3 晚
8/10
The pool was huge and beautiful with the view to the beach.
Julio
於 2025 年 6 月住了 3 晚
10/10
Excelente hotel, muy bien ubicado, precios accesibles y la comida bastante agradable. La atención del personal del hotel fue de 10
Hugo Mena
於 2025 年 6 月住了 2 晚
10/10
En la habitación no funcionaba un foco, me dijeron que todas estaban así. Todo lo demás, excelente.
El servicio al cliente estupendo
Maricruz
於 2025 年 6 月住了 1 晚
8/10
I stayed at this beautiful hotel located in a wonderful area. The staff were extremely friendly, and the service was excellent. However, there are a few things that need improvement. The elevator floor was not appropriate as it appeared worn out and needs to be replaced. Additionally, the air conditioning system worked automatically without allowing us to control it, which sometimes caused the room to feel excessively cold. Overall, the stay was comfortable, and I would love to return.
Noureddine
於 2025 年 6 月住了 7 晚
8/10
The property is about 15 minutes away from the airport and right in front of the beach. It has a nice size infinity pool. The location it's a little far from where all the clubs and shopping area so you need transportation to get there. There a good restaurants close by. The only negative things that I can say about Cyan Resort is that it needs maintenance like a paint job, inside our room the shower and the bathroom sink were clogged. For the price, it is worth it in my opinion. The majority of the time we were out exploring and going to different activities.
Anthony
於 2025 年 6 月住了 5 晚
10/10
Comfortable beds, nice swimming pool
Jose De
於 2025 年 6 月住了 3 晚
4/10
This hotel has been neglected. Property is rundown and due for a major renovation. But then again, it’s Cancún, you have to lower your expectations.
Douglas Gilbert
於 2025 年 6 月住了 2 晚
8/10
Es un hotel que le falta mantenimiento, se ve descuidado, sin embargo, independientemente de ello tiene sus cosas positivas: está en la zona hotelera por lo que tiene fácil acceso a la playa, tiene estacionamiento privado, su alberca es de buen tamaño, sus habitaciones están bien y tiene wi-fi con buen rango de señal.
ABRAHAM GUSTAVO
於 2025 年 6 月住了 2 晚
10/10
We had such a fun vacation. People were very nice. We loved Fernando. The beach was beautiful with such fun waves. The pool was clean and fun.
Marta
於 2025 年 6 月住了 5 晚
10/10
I loved everything about this resort. Very peaceful and relaxing. The only problem was the mirror, it had this black stain on it but it was still useful tho