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拉塞爾瓦民宿

3.0 星級住宿

Casa La Selva

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評論

8.0 分，滿分 10 分，
非常好

熱門設施服務

  • 游泳池
  • Spa
  • 含停車位
  • 免費無線上網
  • 空調
  • 提供早餐

其他推薦

廣告

坎昆凱悅奇樂酒店 - 僅限成人 - 全包

飯店區
  • 游泳池
  • 熱水浴缸
  • 全包式
  • Spa
9.4 分，滿分 10 分，好極了，1,550 則評論
現在價格為 NT$16,691
總價 NT$20,352
含稅金和其他費用
6 月 8 日 - 6 月 9 日
坎昆凱悅奇樂酒店 - 僅限成人 - 全包
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住宿介紹

拉塞爾瓦民宿

  • 親子民宿，在美國廣場附近
  • 您不妨考慮入住拉塞爾瓦民宿，住宿提供池畔酒吧、頂樓露台和火堆等設施服務。想要慰勞自己、放鬆一下嗎？推薦您到附設的 Spa 做個按摩。此外，除了花園和遊樂場，住宿還有提供客房內免費無線上網。
  • 其他設施服務：
    • 室外游泳池，提供泳池躺椅
    • 免費自助停車
    • 歐式早餐 (付費)、免費腳踏車租借、機場來回接駁車 (付費)
    • 安親服務/活動 (付費)、旅遊諮詢/購票服務、多語服務人員
  • 客房特色
  • 拉塞爾瓦民宿的所有客房都有空調等精緻享受，以及免費無線上網和保險箱等設施服務。
  • 更多客房便利設施/服務還包括：
    • 浴室有淋浴設備和免費盥洗用品
    • 平面電視，提供有線頻道
    • 衣櫃/衣櫥、公共廚房和冰箱

類似的住宿

住宿一隅
坎昆藍色機場飯店
阿爾弗雷多·V·邦菲爾
  • 廚房
  • 含停車位
  • 免費無線上網
  • 室外空間
坎昆藍色機場飯店
比較類似住宿

規定

入住

入住登記開始時間：15:00；入住登記結束時間：21:00
提供零接觸入住服務
延遲入住需視供應情況
辦理入住手續的最低年齡：18 歲

退房

退房時間：12:00

入住特別注意事項

此住宿提供機場接駁服務 (可能需付費)，請在出發前使用預訂確認信上的資訊聯絡住宿，告知抵達相關資訊。
抵達住宿時櫃台會有服務人員接待旅客
住宿提供的資訊可能經由自動翻譯工具翻譯

如何進入住宿

櫃台有服務人員

寵物

禁帶寵物

兒童和加床

歡迎兒童入住
恕不提供折疊床/加床
不提供搖籃 (嬰兒床)

此住宿接受的付款方式

重要資訊

可選設施服務

  • 歐式早餐價格：成人約 USD10，兒童約 USD10
  • 機場接駁車費用：每人來回 USD25.00
  • 提供客房清潔服務，需另外付費

住宿可能有其他另行收費的項目。這些費用和押金可能不含稅，並且可能會改變。

注意事項

若有額外房客入住，住宿業者會依照其規定收取費用
辦理入住手續時可能需要出示政府核發且附有照片的證件，並以現金作為押金或提供信用卡/金融卡以支付雜費
住宿無法保證能符合房客所有特殊住房要求，房客須於辦理入住手續時與住宿確認；特殊入住要求可能需要加收費用
入住時指明將用於支付雜費的信用卡的持卡人姓名，必須與主要訂房的房客姓名相符
此住宿接受信用卡及現金等付款方式

其他須知

住宿無電梯

常見問題

拉塞爾瓦民宿是否有游泳池？

是的，此住宿設有室外游泳池。

拉塞爾瓦民宿是否允許攜帶寵物？

很抱歉，此住宿恕不允許攜帶寵物。

拉塞爾瓦民宿的停車費用是？

此住宿提供免費自助停車服務。

拉塞爾瓦民宿的入住登記時間是？

入住登記開始時間：15:00；入住登記結束時間：21:00。特定時段提供延遲入住服務。

拉塞爾瓦民宿的退房時間是？

退房時間是 12:00。

拉塞爾瓦民宿是否提供到機場的接駁車服務？

是的，住宿提供機場來回接駁車服務，營運時間為 08:00 - 21:00 (應要求提供服務)。 收取 USD25.00 的費用，按每人計費。

拉塞爾瓦民宿位於何處？

這家適合家庭入住的民宿位於坎昆，距離Nichupté 潟湖 3 公里，而且距離坎昆文化之家和坎昆卡約克天文館不到 10 公里。極限冒險和美國廣場也在 10 公里內。

我可以免費取消預訂並獲得全額退款嗎？

可以，這間住宿針對部分房價提供免費取消服務，因為我們重視您的彈性！請至我們的網站查看該住宿的取消政策，了解不適用情況及其他相關規定。

評論

的評論

8.0

非常好

8.0

整潔度

6.6

地點

8.0

員工素質

8.0

住宿環境和硬體
10 分，有夠讚；33 則評論中有 17 則
8 分，不錯哦；33 則評論中有 7 則
6 分，一般般；33 則評論中有 3 則
4 分，不太好；33 則評論中有 1 則
2 分，很糟糕；33 則評論中有 5 則

評論

已驗證

10/10 有夠讚

Donna

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Comfortable and lovely

Carmen and her family showed kindness and excellence in hospitality. I was welcomed with fresh fruit and a cold beverage, followed by a quick walk around the place, which made me feel right at home. The view from the rooftop balcony was lovely, and the neighborhood setting was quite and restful after an active day visiting the historical sites and beaches. The hotel had plenty of stylish open space to lounge, and computer access for business. Personal tours were also offered, as well as transport for nearby shopping, restaurants, etc. I look forward to my next visit.
已驗證

2/10 有點糟

Alexander

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
They turned my 11 year daughter and I away after we had booked
於 2020 年 10 月住了 1 晚
已驗證

6/10 一般般

Sara Marie

喜歡：住宿環境和硬體和客房舒適度
不喜歡：整潔度
The service the night we arrived was amazing. Reuben was super helpful and diligently showed us around the room we stayed in (specifically that places that were dangerous to the kids). Such as the unsecured access door that literally opened up to nothing except a shear drop into the basement, imagine an empty elevator shaft, but smaller). There were someones personal possessions in every storage area (pictures, toys, clothes) so no place for our things. This place appears to be under construction (the construction work started at 7 AM). The wood floor was coming up in several areas, the tiles were loose, the Jacuzzi bath did not work and the shower leaked everywhere. There were doors that had not been put on yet (no bathroom door, but it was leaning against the door frame). This place is not family friendly for under the under 10 crowd because of the dangers. The kids loved the air hockey table in the lobby, which Reuben was kind enough to plug in for them. They were not able to take a card payment that night, we had to wait for Carmen. Sure enough, the next morning, we got a knock on the door, my husband answered (he had just got out of the shower, so just shorts on) and she asked for the payment- fair enough. He asked if he could put a shirt on, she said she was in a hurry and had to get to work. Over all, I would not go back with my kids. Maybe once the construction was done. The place was beautiful and Reuben was great. Everything else sucked.
於 2020 年 1 月住了 1 晚
已驗證

10/10 有夠讚

真實旅客

喜歡：整潔度和員工素質
Muy atentos y muy seguro volvería a hospedarme con ellos en un futuro
於 2020 年 1 月住了 2 晚
已驗證

2/10 有點糟

Marie-Louise

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Not recommended - at all

Family of five with hopes of a nice and relaxing stay. We could not even get in. Gate was closed. No one answered the phone. We rang and rang, circulated the block over and over. Eventually gave up. So disappointed and quite upset about this treatment. The time we arrived was 19 pm so yes it was dark, the neighborhood quite dodgy, and not the time you want to take your already tired kids for another hotel search. I am an experienced traveler but have never had this kind of lodging experience before. So disappointed. Now Two days after our calls are still to be returned.
於 2019 年 10 月住了 1 晚
已驗證

2/10 有點糟

Géraldine

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Very disappointing

This was a disappointing experience. First, this place is really hard to find and the first time, we rang but no one opened so we thought it was not the main entrance. We drove around then finally came back to the entrance and someone opened to us. The tenants seemed really nice and sweet. Our room was big with 2 bedrooms as we were a family of 5. The AC barely worked (it was still 28 degrees celsius in the room at midnight),the room has obviously not been cleaned, the floor was very dusty as well as all surfaces. All these could have been fine... until we went to bed. We had to wake up at 4am to fly back home. Our kids were asleep in one of the bedroom. My partner and I went to the next room and when we turned the light off (around midnight), big flying bugs (kind of flying ants) were flying all over our face. We turn the light back on to see that one of the lamp hosted a swarn of bugs! Too late to change room or wake up our kids to move, we all tried to fit in the kids room while sleeping on the sofa! Back home I contacted the owner to kindly explain the situation and try to find a way to compensate us. My complain was not received nicely. I was told it was our fault for not asking to move to another room (with 3 kids fast asleep and 4 more hours to sleep) and that, of course there are bugs in the jungle. They told me no compensation would be offered. I decided to take the matter directly to Hotel.com where this was taken very seriously. Poor hotel!
於 2019 年 6 月住了 1 晚
已驗證

8/10 不錯哦

真實旅客

喜歡：員工素質、住宿環境和硬體和客房舒適度

Nice house, owner, tasty breakfast, scary check-in

It was a beautiful house and the host is very nice, breakfast was very tasty. But we had pretty scary moments starting from at the airport, as the taxi drivers said this Bonfil neighborhood was sketchy and not safe. Then when we arrived we didn't see the owner, thankfully someone happened to be there and got us in. We stayed there for more than 2 hours all by ourselves, no other guests or communication from the owner. We set up the whatsapp to communicate with the owners, but none replied. The 2 hours was very hard to pass, as there was no AC, pretty hot, no one in the house, and didn't know whether the owner would come back, and didn't know when should we call police to get us out of there. All neighbors has high wall and iron gates the type you can see nothing through. However, if we knew Carmen, a very sweet lady, will be back before dark, we will have a totally different experience. When she came back, she apologized, fixed our room with AC immediately, though the room was quite small, it was sufficient for the two of us ladies for one night. Good shower, though it was an old bathroom. The room has netflix. She even took us with her shopping, and we got some tasty pastry. The house is uniquely designed, Coba room is great. But common area was dusty. That was why we were scared at first, feeling this place was abandoned. The printer/fax machine in the reception area has dusk on. If you have a rental car, know what to expect, this might be a good fit.
於 2019 年 6 月住了 1 晚
已驗證

10/10 有夠讚

VICTOR MANUEL

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Excelente

Carmen muy amable, hubo unos problemas con el check in pero ella lo soluciono muy oportunamente y con una persona muy amable como Rodrigo. Ante cualquier situación muy amable y atenta. Muchas gracias.
於 2019 年 5 月住了 1 晚
已驗證

8/10 不錯哦

Pablo

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Peaceful and comfortable house. Gorgeous house

Great place to stay if you are looking for a peaceful place away from all the buzz. The house itself is gorgeous and very serene. The owners are very friendly and they will try and guide you around the area! Do keep in mind is a house and not a hotel but it also has parking space to have your car inside safe if you are renting a car. Overall very good.
於 2019 年 3 月住了 2 晚
已驗證

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Carmen and her husband was so helpful and accommodating.
於 2019 年 2 月住了 2 晚
已驗證

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is one lovely place, and the name suits it. It has indeed a jungle-like quality, similar to a place in the Amazon rainforest. Also, the people running it went out of their way to make sure we were comfortable and had everything we needed.
於 2019 年 2 月住了 4 晚
已驗證

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
Very kind people. The house is wonderful and bright.
於 2019 年 1 月住了 1 晚
已驗證

6/10 一般般

Vivisn

喜歡：員工素質和客房舒適度
It was ok no hot water toilet set not attached to the stool. Broken glass vase under the bed.bathroom could have been a little cleaner. No wsdh cloths.
於 2018 年 6 月住了 1 晚
已驗證

10/10 有夠讚

Nichole

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Lovely Place to Stay

Beautiful home. Very Friendly. Service was great.
於 2018 年 2 月住了 1 晚
已驗證

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Millionaire manner, nestled in quiet, serene, area

This property resembles peace and quiet galore. A gallery of fantastic memories that includes generous, kind, knowledgeable, full of vin and energy to show off their beloved city. And what a beautiful city it is that has been revealed. The house is a few kilometers from beaches like Playa Defines and Lagoon area. Beautiful and adequate amenities. Easy intro from staff on how to arrive.
於 2018 年 2 月住了 2 晚
已驗證

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Beautiful Guest House

Our stay was very short, just overnight before flying out of Cancun the next day. We were on Isla Mujeres for 2 weeks and came over Cancun on the ferry. The proprietors picked us up at the ferry dock. They were friendly and punctual. We were close to the airport, so there wasn’t a lot to do, however, they took us to this beautiful, modern mall to wander around and have a bite to eat. They picked us up, offered to show us the beach hotel district and then took us to Casa La Selva. An incredibly beautiful home in the midst of a rainforest environment. The design of the home was amazing with large rooms that had jetted tubs. These rooms were spoken for, so we had a smaller, just overnight, but had access to lounge, kitchen and relax. If we were there for a period of time one of the larger rooms would have been lovely. If we had spent 2 weeks there, rather than Isla Mujeres, we would have rented a car to venture about, as it was not close to “touristy stuff”.
於 2018 年 1 月住了 1 晚
已驗證

4/10 不太好

Michelle

不喜歡：員工素質、住宿環境和硬體和客房舒適度

A Lousy Package.

We were picked up at the Airport by the owner, Carmen, who spoke little English. She was polite but did not tell us about the house or what we could expect. I did not know about food or cleaning my room unless I paid up front, which I did. I asked for a cup of coffee but the coffee maker was broken and the housekeeper just boiled water and threw coffee grounds in the pot everyday, so, no coffee unless I boiled water myself. I don't speak Spanish and could not make a call even though I had international calling. Carmen could not explain how to add the area code for Cancun,again, No help, she did call a cab for us because we were more than 25 minutes from downtown so it became more like work everyday just to get to the tour pickup locations. Her husband took us to one tour which was nice, and she arranged for us to go to a beach and take the ferry to the island but her daughter dropped us off at a beach that was not accessible to the lagoon or the ferry so we paid $40.00 U.S. for a ride 20 minutes away. I finally figured out on Friday how to make a call but was already so irate with the whole experience, I just wanted to go home, some lousy vacation we bought from Travelocity. Overpriced airfare, lousy accommodations too far from anything especially a restaurant to eat at. I think Travolocity should refund the cost of lodging at least, show some goodwill. but there is also, Twitter and Facebook, What will You Do?
於 2017 年 12 月住了 8 晚
已驗證

2/10 有點糟

edineia

喜歡：住宿環境和硬體
不喜歡：整潔度、員工素質和客房舒適度

pessimo

fiz a reserva, paguei, porem não fomos recebidos no hotel. chegamos em torno das 10h da noite e a porta estava fechada, não tinha campainha, ficamos um tempão chamando e nada. tivemos q procurar hospedagem em outro hotel. espero q o hotéis.com retire esse hotel de sua lista.
於 2017 年 11 月住了 1 晚
已驗證

10/10 有夠讚

Marlen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Estancia de sólo una noche..

Excelente lugar. Carmen es una persona muy atenta.. nos gustó mucho la habitación. El servicio de traslado de y hacia el aeropuerto no es gratuito como lo ofrece el sitio. Se carga extra. La ubicación un poco complicada...
於 2017 年 11 月住了 1 晚
已驗證

6/10 一般般

Norman

喜歡：整潔度
It’s a nice enough place, but if you’re just there for the night, it’s too out of the way. There’s no restaurants close and Uber and Taxis don’t know where it is located. If you have a car and are staying awhile then you might enjoy staying there
於 2017 年 11 月住了 1 晚
已驗證

8/10 不錯哦

Blanca

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Viajero solo

Bien
於 2017 年 10 月住了 1 晚
已驗證

8/10 不錯哦

Martha Esther

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

como en casa

Buscaba un lugar donde pasar la noche, me atendieron de maravilla y la casa es de ensueño con sus jardines, perfecto si buscas tranquilidad, algo acogedor y alejado del turismo
於 2017 年 7 月住了 1 晚
已驗證

10/10 有夠讚

Malene

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Dejligt overnatningssted

Et stort og hyggeligt hus, hvor man virkelig føler sig velkommen. Parret der ejer det er meget hjælpsomme og imødekommende. Det eneste negative må være området, da der var langt til alt og ingen offentlig transport. Dog var parret søde til at køre os rundt. Vi havde kun én overnatning. Taxachaufføerne havde ingen idé om hvor det lå, så en god idé er at have et screenshot af adressen med.
於 2017 年 8 月住了 1 晚
已驗證

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

More of a B&B

Overall, we were satisfied. However, it took us a minute to adjust our expectations. This is not a hotel. This is a private home. The best comparison is a bed and breakfast (without the breakfast). The home is truly lovely and the owners were nice. The "free airport shuttle" consisted of the owner's driving us to the airport. Also, there is nothing within walking distance so the owner drove us to and from a mall area so that we could get our dinner. If you are looking for a hotel, this is not for you. If you like the B&B style lodging, then this is a good option. The one negative experience was related to out arrival. We had been emailing with the owner and gave them our approximate arrival time. However, once we got there, no one was there and we stood outside (hot and muggy) for @20 minutes before an owner arrived to let us in.
於 2017 年 7 月住了 1 晚
已驗證

2/10 有點糟

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Bad experience

This hotel is in the middle of nowhere. Once I arrived from the airport (around 9:00 pm), I knocked, ring the bell, taxi driver did as much noise as he could and NO ONE responded. We asked the neighbors and they suggested to turn the lights on in the taxi and hunk, we did that. We were there for about 40 to 45 mins in the middle of the rain and no person responded the door. Two hours later I received a txt from the person in charge of the hotel asking if I needed directions or someone to pick me up. When I told her I was there her respond was that she was there all the time. That maybe I went to the wrong place. I sent her videos to proof I was there. The videos show me there knocking the door, show the taxi driver. She did apologized, but it was such an INCONVENIENCE, not to mention I had to incur the expense of the taxi from the airport to there, and from there to another hotel and the time that took me finding another hotel. She did offer to pick me up, but that was two hours later and I was literally walking in to the new room.
於 2017 年 6 月住了 1 晚