excellent location, given less than ten minutes to civic center and one minute to Murray's bus station and ten minutes to Greyhound station and tram station right in front of the hotel.
Staff are nice and willing to help. They have good facilities. Eg. In-door swimming pool, sauna and Jacuzzi.
真實旅客
於 2020 年 1 月住了 3 晚
8/10 不錯哦
Hui,Hong Kong
2019 年 11 月 25 日
喜歡:員工素質、設施服務和住宿環境和硬體
Convenient location, a bit old-fashioned room but comfortable, friendly staff recommended good restaurant.
Hui
於 2019 年 11 月住了 3 晚
8/10 不錯哦
Craig
2025 年 7 月 26 日
喜歡:整潔度、設施服務和住宿環境和硬體
Poor parking and sauna out of order staff was very nice
Craig
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Michael
家庭旅遊
2025 年 7 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location in the centre of town easy to access everything, hotel has all the amenities you expect for novotel, room was spacious and bed was comfortable. I would probably not recommend driving, it was difficult to drop off items as limited drop off bays out the front and car park was full. It was very busy due to school holidays and it was a bit chaotic in the lobby, lifts were slow, we were early and had a great breakfast but people were waiting in line for a table when we left. Overall still a good stay and we had buffet breakfast included in our room rate which made it very good value for money.
Michael
於 2025 年 7 月住了 1 晚
6/10 一般般
Dexter
2025 年 7 月 18 日
喜歡:整潔度和員工素質
不喜歡:設施服務和住宿環境和硬體
Location is ideal but place needs to upgrade its rooms. Room might be clean but it is already showing its age that value for money becomes questionable.
Dexter
於 2025 年 7 月住了 2 晚
6/10 一般般
Zahra
親子旅遊
2025 年 7 月 16 日
喜歡:整潔度
不喜歡:員工素質和住宿環境和硬體
The Novotel is in a great location with a light rail stop outside and 2 blocks walk to the shopping centre which has lots of food options.Unfortunately the hotel itself not great. Our room had broken fittings like door stop and towel rail, the furniture was very dated, and hot/cold taps were labelled the wrong way around... a safety issue. The tiny shower/bath was not great.
The parking situation is out of control. For 800+ guests there's maybe 100 spots available and they are all taken by the early afternoon so with 2 young kids we had to scramble to drop off at the door with one parent while the other went to the overflow parking around 4 blocks away and walked back in Canberra winter weather, then went to get the car again in the morning to pick up again which wasted 30min each time. Roadworks and closures near the hotel meant driving around the block taking a lot longer and walking to parking a longer way around.
The breakfast buffet has a sign telling you at peak times the wait in line for a table is 20min but we found it was around 30min when we stayed. In 4 days the options had not been changed or refreshed once, it was all exactly the same, and one coffee machine was out of service the entire time. The food kept running out and it was hard to find a staff member to help. Each time I asked for sugar and stirrers I was told they should be on the table but a quick look around and you could see no one had any. No pepper in the grinder.
Overall would not recommend
Zahra
於 2025 年 7 月住了 4 晚
6/10 一般般
Dominic
親子旅遊
2025 年 7 月 10 日
喜歡:整潔度和住宿環境和硬體
Nice place but way under-resourced for parking, staff, lifts and breakfast.
Dominic
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Samantha,Wagga Wagga
2025 年 7 月 9 日
喜歡:整潔度、設施服務和住宿環境和硬體
Clean, comfortable with great pool, spa and sauna
Samantha
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Bob
2025 年 7 月 7 日
Bob
於 2025 年 7 月住了 2 晚
6/10 一般般
Angela
2025 年 7 月 7 日
喜歡:員工素質和住宿環境和硬體
First Saturday of holidays and they only had two staff on reception and not enough cleaners everyone had to wait hours for their room to be ready. Parking is very limited, I got the last one at 2:10pm, room was overpriced but I needed the convenience being close to an event and walking back alone. Room was clean and no smell appreciate that, tv had basic channels staff were lovely and helpful they just needed more of them rostered management made some easy $$ this weekend and took advantage of school holiday peaks.
Angela
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Xiaojing
2025 年 6 月 28 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Be careful, don't stay in this hotel if you drive here. The parking system is a joke. The manager says that it is the way they make money.
They can’t even maintain the room clean. Dirt everywhere. Dishwares of the restaurant are so dirty.
Xiaojing
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Wendy
家庭旅遊
2025 年 6 月 15 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location, staff were friendly, . Would be good to have onsite parking but plenty of parking near by. Definitely, will come again.
Wendy
於 2025 年 6 月住了 3 晚
8/10 不錯哦
Lindsay-Meg
2025 年 5 月 24 日
Lindsay-Meg
於 2025 年 5 月住了 1 晚
2/10 很糟糕
Tsutomu
2025 年 5 月 24 日
Tsutomu
於 2025 年 5 月住了 1 晚
10/10 有夠讚
paul
2025 年 5 月 14 日
paul
於 2025 年 5 月住了 1 晚
6/10 一般般
Naoki
2025 年 5 月 8 日
喜歡:員工素質
Naoki
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Kheng Boon
親子旅遊
2025 年 4 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It is very convenient and accessible to all amenities.
Kheng Boon
於 2025 年 4 月住了 2 晚
6/10 一般般
Neha
2025 年 4 月 28 日
不喜歡:整潔度
I would recommend the maintenance team to get the poorly ventilated vents inside rooms.they are covered in heapsbif dirt and grim. The spa pool is too compact and gets overcrowded for a shared facility.The water gets dirty so quickly,one doesnt feel like to get in.