Dear Mr/Ms. Lau Kin, Thank you for choosing Swandor Hotels & Resorts and for sharing your review with us! We highly appreciate your opinion, and your feedback helps us to improve service quality. It's always disappointing to receive negative feedback and we regret that your hotel experience did not justify your expectations. Your review is a great motivation for our team, as the main goal of Swandor Family is to improve the quality of service and to achieve its excellence. Best Regards, Guest Relation Team of Swandor Hotels & Resorts - Cam Ranh

Dear Guest, thank you for choosing Swandor Hotels & Resorts - Cam Ranh and for taking time to rate our service. Looking forward to welcome you back in our hotel. Best Regards,

Dear Guest, Thank you for choosing Swandor Hotels & Resorts and for sharing your review with us! We highly appreciate your opinion and your feedbacks help us to improve service quality. We would like to inform you, that all our guest`s comments, wishes and remarks are analysed by hotel management for revealing and resolving the deficiencies. We are so sorry to know that material of the bracelet was uncomfortable for you. Keeping the bracelet is the policy of the hotel, but anyway we will inform hotel management about your review for solving the problem. We hope to see you again! The main goal of Swandor Hotels is to improve the quality of service and to achieve it`s excellence. We are looking forward to welcome you back in Swandor Hotels & Resorts! Best Regards, Guest Relation Team of Swandor Hotel.

Dear Mr. NICK,First all we would like to express our gratitude for your choice of Swandor Hotels & Resorts Cam Ranh. Reviews of our hotel are very important and help us continuously improve the quality of our service. We would like to remind you that we will always be pleased to welcome you to one of our Swandor Hotels & Resorts.Best RegardsSwandor Hotels & Resorts Cam Ranh

Dear Mr/Mrs Alain,We thank you for choosing Swandor Hotels&Resorts Cam Ranh and for rating our work! Your reviews are our motivation! It was an honor to greet you in our hotel!We wish you all the best and look forward to meeting you in our hotel again!Best regards,Swandor Hotels&Resorts Cam Ranh

Dear Mr/Ms. Akio,Thank you for choosing Swandor Hotels & Resorts and sharing your review with us! We are delighted that you enjoyed your vacation at our hotel and liked our all-inclusive system and kid activities.Looking forward to welcoming you back to Swandor Hotels & Resorts!Best Regards,Guest Relation Team of Swandor Hotels & Resorts - Cam Ranh

Dear Mr/Ms. Intae,Thank you for choosing Swandor Hotels & Resorts and sharing your review with us! We are delighted that you enjoyed your vacation at our hotel and liked our foods.Looking forward to welcoming you back to Swandor Hotels & Resorts!Best Regards,Guest Relation Team of Swandor Hotels & Resorts - Cam Ranh

Dear INJOO, thank you for choosing Swandor Hotels & Resorts and for sharing your review with us! We highly appreciate your opinion and your feedback helps us to improve service quality. We are glad that you enjoyed your stay at our hotel. Thank you for mentioning our all inclusive system and friendly staff.Looking forward to welcome you back in Swandor Hotels & Resorts! Best Regards, Guest Relation Team of Swandor Hotels & Resorts - Cam Ranh

Dear YOUSIN, thank you for choosing Swandor Hotels & Resorts and for sharing your review with us! We highly appreciate your opinion and your feedback helps us to improve service quality. We are happy that you enjoyed your stay in our hotel. Looking forward to welcome you back in Swandor Hotels & Resorts! Best Regards, Guest Relation Team of Swandor Hotels & Resorts - Cam Ranh

Dear Tatsumi, thank you for choosing Swandor Hotels & Resorts and for sharing your review with us! We highly appreciate your opinion and your feedback helps us to improve service quality. We are happy to know that you have a good memories about your vacation in our hotel. Thank you for noting the pools and the cleanliness of the beach area. We will be sure to pass on your comments regarding the venue for the daily events. We hope that this did not prevent you from enjoying your holiday.Looking forward to welcome you back in Swandor Hotels & Resorts! Best Regards, Guest Relation Team of Swandor Hotels & Resorts - Cam Ranh

Dear Miso, thank you for choosing Swandor Hotels & Resorts and for sharing your review with us! We highly appreciate your opinion and your feedback helps us to improve service quality. We are happy to know that you have a good memories about your vacation in our hotel. Looking forward to welcome you back in Swandor Hotels & Resorts! Your review is a great motivation for our team, as the main goal of Swandor Family is to improve the quality of service and to achieve its excellence. Best Regards, Guest Relation Team of Swandor Hotels & Resorts - Cam Ranh

Dear Gyesoon, thank you for choosing Swandor Hotels & Resorts and for sharing your review with us! We highly appreciate your opinion and your feedback helps us to improve service quality. We are happy to know that you have a good memories about your vacation in our hotel. Looking forward to welcome you back in Swandor Hotels & Resorts! Your review is a great motivation for our team, as the main goal of Swandor Family is to improve the quality of service and to achieve its excellence. Best Regards, Guest Relation Team of Swandor Hotels & Resorts - Cam Ranh

Dear Gerhard, thank you for choosing Swandor Hotels & Resorts and for sharing your review with us! We highly appreciate your opinion and your feedbacks help us to improve service quality. We would like to inform you, that all our guests comments, wishes and remarks are analyzed by hotel management for revealing and resolving the deficiencies.We are happy that you and your family satisfied with your stay in our hotel, and you have got only positive memories. Thank you for mentioning our Kid’s Club, delicious and varied food, area of the hotel, pools and beach.It is regretful for us to know, that you had discomfort about the proposed excursions and games on Russian. In any case, all your wishes will be transferred to the hotel management.Looking forward to welcome you and your family back in Swandor Hotels & Resorts!Your review is a great motivation for our team, as the main goal of Swandor Family is to improve the quality of service and to achieve its excellence.Best Regards,Guest Relation Team of Swandor Hotels & Resorts - Cam Ranh

Dear Jim, Thank you for choosing Swandor Hotels & Resorts - Cam Ranh and for taking time to rate our service.That’s always disappointing to receive negative feedbacks and we are very sorry that your hotel experience did not justify your expectations. We would like to discuss your experience in detail to see how we can improve our service for you.Best regards,Swandor Hotels & Resorts Guest Relations Team - Cam Ranh

Dear Seongdae, thank you for choosing Swandor Hotels & Resorts and for taking the time to review our service.We are happy to know that you enjoyed your stay with us. Thank you for appreciating the concept of our hotel. We work every day and improve our service to make our guests satisfied. Glad to know that you’re satisfied with food, beverages and entertainment program. Our team highly appreciates your opinion and positive reviews motivate us to become better and better for our guests.We look forward to welcoming you back to Swandor Hotels & Resorts very soon!Best regards,Swandor Hotels & Resorts Guest Relations Team - Cam Ranh

Dear Joohyeon, thank you for choosing Swandor Hotels & Resorts - Cam Ranh and for taking time to rate our service. Looking forward to welcome you back in Swandor Hotels & Resorts

Dear George, thank you for choosing Swandor Hotels & Resorts and for sharing your review with us! We highly appreciate your opinion and your feedback helps us to improve service quality. We are happy to know that you have a good memories about your vacation in our hotel. Our pleasure to read you kind feedback about friendliness of hotel staff and location. Looking forward to welcome you back in Swandor Hotels & Resorts! Your review is a great motivation for our team, as the main goal of Swandor Family is to improve the quality of service and to achieve its excellence. Best Regards, Guest Relation Team of Swandor Hotels & Resorts - Cam Ranh

Dear Guest, thank you for choosing Swandor Hotels & Resorts - Cam Ranh and for taking time to rate our service. Looking forward to welcome you back in Swandor Hotels & Resorts

Dear Guest, thank you for choosing Swandor Hotels & Resorts and for sharing your review with us! We highly appreciate your opinion and your feedbacks help us to improve service quality. We would like to inform you, that all our guest`s comments, wishes and remarks are analyzed by hotel management for revealing and resolving the deficiencies. We are happy to know that you liked Your stay in our hotel! Thank you for the kind mentioning close distance to the airport, friendly staff and delicious food. You are always welcome in our hotel & we are looking forward to see You again. Your review is a great motivation for our team, as the main goal of Swandor Family is to improve the quality of service and to achieve its excellence. Best Regards, Guest Relation Team of Swandor Hotels & Resorts Cam Ranh

Dear Sue, thank you for choosing Swandor Hotels & Resorts and for taking time to rate our service! We are sincerely glad to read your kind words about our hotel! Thank you for positively noting amenities, room conditions, facilities and entertainment activities. Looking forward to welcome you again. Best regards, Guest Relation team of Swandor Hotels & Resorts!

Dear Guest, thank you for choosing Swandor Hotels & Resorts and for taking time to rate our service! We are sincerely glad to read your kind words about our hotel! Thank you for noting staff, service, facilities and room conditions. Looking forward to welcome you again. Best regards, Guest Relation team of Swandor Hotels & Resorts!

Thank you for your motivated reviews.

Dear Guest, thank you for choosing Swandor Hotels & Resorts - Cam Ranh and for taking time to rate our service. We are happy that you liked your staying in our hotel. Thank you for the kind mentioning close distance to the airport! Looking forward to welcome you back in Swandor Hotels & Resorts. Best regards, Guest Relation team of Swandor Hotels & Resorts!

Dear Guest, thank you for choosing Swandor Hotels & Resorts - Cam Ranh and for taking time to rate our service. We are happy that you liked your staying in our hotel. Thank you for the kind mentioning about our Korean Guest Relation, food and beverages! Looking forward to welcome you back in Swandor Hotels & Resorts. Best regards, Guest Relation team of Swandor Hotels & Resorts!

Dear Guest, thank you for choosing Swandor Hotels & Resorts and for sharing your review with us! We highly appreciate your opinion and your feedbacks help us to improve service quality. We are happy that you satisfied with your vacations in our hotel! Thank you for noting cleanliness, staff, service, facilities and room conditions. Best Regards, Guest Relation Team of Swandor Cam Ranh

Dear Guest, thank you for choosing Swandor Hotels & Resorts and for sharing your review with us! We highly appreciate your opinion and your feedbacks help us to improve service quality. We are sorry that you felt uncomfortable because staff wasn’t enough friendly. Our staff constantly working for improving English speaking level for providing better service for our dear guests. Also, hotel management hired Korean speaking staff and now our Korean speaking guests can easily communicate with staff on native language. We would appreciate another chance to meet and greet you here! We are looking forward to welcome you back! Best Regards,

Dear Guest, thank you for choosing Swandor Hotels & Resorts and for sharing your review with us! We highly appreciate your opinion and your feedbacks help us to improve service quality. We are happy that you were satisfied with food and drinks. Thank you for positive noting our staff! We are looking forward to welcome you back! Best Regards,

Dear Guest, thank you for choosing Swandor Hotels & Resorts and for sharing your review with us! We are sorry that you felt uncomfortable because staff wasn’t enough friendly. Our staff constantly working for improving English speaking level for providing better service for our dear guests. Also, hotel management hired Korean speaking staff and now our Korean speaking guests can easily communicate with staff on native language. We would appreciate another chance to meet and greet you here! Best Regards, Swandor Hotels & Resorts

Dear Sungeun, Thank you for choosing Swandor Hotels & Resorts and for sharing your review with us! We highly appreciate your opinion and your feedbacks help us to improve service quality. We would like to inform you, that all our guest`s comments, wishes and remarks are analysed by hotel management for revealing and resolving the deficiencies.      We would like to inform you, that the majority of our guests are Russian tourists, but Swandor Hotels & Resorts Cam Ranh is an international hotel, we are always happy to see guests of all nations in our hotel and treat them respectfully. We are sincerely glad that you remained satisfied with food in our hotel. We are so sorry to know that you stay unsatisfied with the interior of room. Also we want to mention that taxi from airport to resort is not a service of our hotel and don't provided by hotel. Nevertheless we pay our attention to the situation with taxi driver to make it clear. The main goal of Swandor Family is to improve the quality of service and to achieve it`s excellence. We are looking forward to welcome you back in Swandor Hotels & Resorts! Best Regards, Guest Relation Team of Swandor Hotel.

Dear Guest, thank you for choosing Swandor Hotels & Resorts and for sharing your review with us! We are glad to know that you remained satisfied with our hotel. Thank you for noting the friendly staff, comfort and cleanliness of the room stock and pools. We are glad that you appreciated the shuttle bus service. We hope to see you again! The main goal of Swandor Hotels is to improve the quality of service and to achieve it`s excellence. We are looking forward to welcome you back in Swandor Hotels & Resorts! Best Regards, Guest Relation Team of Swandor Hotel

Dear Guest, Thank you for choosing Swandor Hotels & Resorts and for sharing your review with us! We highly appreciate your opinion and your feedbacks help us to improve service quality. We would like to inform you, that all our guest`s comments, wishes and remarks are analysed by hotel management for revealing and resolving the deficiencies.    We apologize that our service did not satisfy your expectations. And we feel sorry that quality of alcoholic beverages seemed insufficient to you, however we would like to assure you that all local and imported beverages in our hotel are certified in accordance to all world standards, this fact exclude bad quality. We also would like to inform you that booking pavilion on the beach is paid extra and includes special services (mini bar, safebox, shampagne & fruits, snacks by menu, personal waiter). This information and other details you can receive, applying to GR desk or dialing “5555” directly from your room phone 24/7. Also all actual information about free and extra services as well is described in Room Directory kindly placed to every room in our hotel. The main goal of Swandor Family is to improve the quality of service and to achieve it`s excellence. We are looking forward to welcome you back in Swandor Hotels & Resorts! Best Regards, Guest Relation Team of Swandor Hotel.

Dear Guest, Thank you for choosing Swandor Hotels & Resorts and for sharing your review with us! We highly appreciate your opinion and your feedbacks help us to improve service quality. We would like to inform you, that all our guest`s comments, wishes and remarks are analysed by hotel management for revealing and resolving the deficiencies.    We are sincerely glad that you remained satisfied with hotels services. You were our guests during the New Year celebrations hence according to hotel concept Gala Dinner on 31st of December had been paid by every guest of our hotel so everyone might have an opportunity to join the feast. We hope to see you our guests again! The main goal of Swandor Family is to improve the quality of service and to achieve it`s excellence. We are looking forward to welcome you back in Swandor Hotels & Resorts! Best Regards, Guest Relation Team of Swandor Hotel.

Dear Leng, thank you for choosing Swandor Hotels & Resorts and for taking time to rate our service! We are sincerely glad to read your kind words about our hotel! Looking forward to welcome you again. Best Regards, Guest Relation team of Swandor Hotels & Resorts!