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加萊假日飯店 - IHG 旗下飯店的評分

4 out of 5
加萊假日飯店 - IHG 旗下飯店
6, Boulevard des Alliés, Calais, Pas-de-Calais

評論

8.2

非常好

10 分，有夠讚；810 則評論中有 279 則" "
8 分，不錯哦；810 則評論中有 346 則" "
6 分，一般般；810 則評論中有 121 則" "
4 分，不太好；810 則評論中有 41 則" "
2 分，很糟糕；810 則評論中有 23 則" "

8.4/10

整潔度

8.6/10

員工素質

7.6/10

設施服務

7.6/10

住宿環境和硬體

8.0/10

環保程度

評論

10/10 有夠讚

Hiu Yu

於 2023 年 2 月住了 1 晚
Eddy, Assistant Manager 於 2023年2月16日回覆
Dear Customer, Thank you to take a time to share your experience in our establishment. Your feedback is very valuable for us and it's with pleasure we share it at all our teams. We hope to see you again in our hotel, Regards

6/10 一般般

A.J.G.M.，Heeswijk - Dinther

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
The staff was friendly and very helpful. They even offered a closed garage for parking my motorcycle. Calais itself, however, looks like a city in decline. Old, badly maintained buildings and a not very overall safe feeling.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Patricia Anne

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Lovely big room and nice bathroom
於 2024 年 5 月住了 1 晚

6/10 一般般

Sakina

不喜歡：設施服務和住宿環境和硬體
Die Zimmer sind altbacken und heruntergekommen. Wir hatten an der Decke beim 2. Doppelbett schwarzen Schimmel. Der Teppich ist eine Katastrophe. Für 4 Personen gab es nur 2 Handtücher. Man kann aber relativ gut parken und die Betten waren okay. Wir waren nur eine Nacht da, für mehr würde ich das Hotel auch nicht empfehlen.
於 2024 年 4 月住了 1 晚
Eddy, Assistant Manager 於 2024年4月15日回覆
Thank you to take a time to share your experience in our establishment. Your feedback isvery valuable for us and our teams.We hope to see you again in our hotels. Regards,

10/10 有夠讚

Martin

親子旅遊
It’s a basic hotel chain but all the staff I came into contact with were friendly knowledgeable (I asked for recommendations on places to eat) kind to my children and generally a really good bunch. Holiday inn have got a great team working there.
於 2024 年 4 月住了 1 晚
Eddy, Assistant Manager 於 2024年4月15日回覆
Thank you to take a time to share your experience in our establishment. Your feedback isvery valuable for us and our teams.We hope to see you again in our hotels. Regards,

10/10 有夠讚

Leslie

於 2024 年 3 月住了 2 晚
Eddy, Assistant Manager 於 2024年5月1日回覆
Dear Guest,Thank you so much for your excellent review! We are thrilled to hear that you had a memorable stay with us. Your kind words about our hotel and services are greatly appreciated and serve as a wonderful motivator for our team. We aim to provide an exceptional experience for each of our guests and are glad we met your expectations.We look forward to the pleasure of welcoming you back in the near future.Warm regards,

2/10 很糟糕

Ilankumaran

親子旅遊
不喜歡：住宿環境和硬體
Late night around 2 am terrible sound in the hotel.not able to sleep properly.
於 2024 年 3 月住了 1 晚
Eddy, Assistant Manager 於 2024年5月1日回覆
Dear Guest,Thank you for taking the time to provide your feedback. We sincerely apologize for the disturbance caused by the noise during your stay. Providing a quiet and comfortable environment for all our guests is a priority, and we are disappointed to hear that we fell short in this instance.We are currently investigating the source of the noise to ensure that such an inconvenience does not occur again. Please rest assured that we are taking your comments seriously and are committed to improving our guests' experience.We hope to have the opportunity to welcome you back and provide you with a peaceful stay that meets your expectations and our standards.Warm regards,

8/10 不錯哦

James

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice transit hotel with good breakfast and helpful staff
於 2024 年 3 月住了 1 晚
Eddy, Assistant Manager 於 2024年3月7日回覆
Dear James, Thank you to take a time to share your experience in our establishment. Your feedback is very valuable for us and it's always a pleasure to see that you enjoyed your stay in our hotel. We hope to see you again in our establishment.Regards,

8/10 不錯哦

Robert

於 2024 年 2 月住了 2 晚
Eddy, Assistant Manager 於 2024年4月15日回覆
Thank you to take a time to share your experience in our establishment. Your feedback isvery valuable for us and our teams.We hope to see you again in our hotels. Regards,

8/10 不錯哦

Anne sophie

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Bon sejour
於 2024 年 2 月住了 2 晚
Eddy, Assistant Manager 於 2024年3月7日回覆
Thank you to take a time to share your experience in our establishment. Your feedback is very valuable for us and it's always a pleasure to see that you enjoyed your stay in our hotel. We hope to see you again in our establishment.Regards,

8/10 不錯哦

richard

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
tres bien
Hôtel agréable tout autant que le personnel
於 2024 年 1 月住了 1 晚
Eddy, Assistant Manager 於 2024年3月7日回覆
Thank you to take a time to share your experience in our establishment. Your feedback is very valuable for us and it's always a pleasure to see that you enjoyed your stay in our hotel. We hope to see you again in our establishment.Regards,

6/10 一般般

Jesper

商務旅客
喜歡：整潔度和員工素質
於 2024 年 1 月住了 1 晚
Eddy, Assistant Manager 於 2024年3月7日回覆
Thank you to take a time to share your experience in our establishment. Your feedback is very valuable for us and it's always a pleasure to see that you enjoyed your stay in our hotel. We hope to see you again in our establishment.Regards,

2/10 很糟糕

Zongyi

情侶出遊
不喜歡：整潔度、設施服務和住宿環境和硬體
We travel around the world and stayed in tones of hotels. And I am afraid to say this is probably one of the worst 4* hotels that I have ever come across! More like a 2*! The room (206) is old, dirty and in very poor condition. We booked a non-smoking room and could smell someone had smoked in the room previously. The window could be opened fully as the latch had been broken. And we could see lots of cigarette burning marks on the window sills outside. Carpet was filthy. Furnitures were old. Skirting board was scratched and marked. Bathroom has mould and damp marks between tiles. Some tiles were broken. TV was tiny and blurry. Only one bottle of water in the room when there were two of us. Had to ask for one more at the reception. Breakfast was very average. Had to ask staff for more milk for the cereals as the container was empty and not refilled. Only positive is that the Receptionist Ella was very good.
於 2024 年 1 月住了 1 晚
Eddy, Assistant Manager 於 2024年3月7日回覆
Dear Customer, Thank you to take a time to share your experience in our establishment, We are sorry if you haven't enjoyed your stay because you don't like your room. For the next time, should I advise to booked a room with spacific view mentionned on the booking becuse it is a renovated room and you can see difference. We hope to see you again, Regards

10/10 有夠讚

Jonathan

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Eddy, Assistant Manager 於 2024年3月7日回覆
Thank you to take a time to share your experience in our establishment. Your feedback is very valuable for us and it's always a pleasure to see that you enjoyed your stay in our hotel. We hope to see you again in our establishment.Regards,

6/10 一般般

nicoleta

於 2024 年 1 月住了 1 晚
Eddy, Assistant Manager 於 2024年3月7日回覆
Thank you to take a time to share your experience in our establishment. Your feedback is very valuable for us and it's always a pleasure to see that you enjoyed your stay in our hotel. We hope to see you again in our establishment.Regards,

10/10 有夠讚

David

於 2024 年 1 月住了 1 晚

10/10 有夠讚

Wilco

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Net verblijf ideaal om van te voren te overnachten om naar londen te gaan . Nette kamers en een goed ontbijt .
於 2023 年 12 月住了 1 晚

2/10 很糟糕

Yanggu

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Gilles

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Parfait personnel très sympa et professionnel
於 2023 年 12 月住了 3 晚

8/10 不錯哦

Mike

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚

8/10 不錯哦

Laurent

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚

8/10 不錯哦

nathan

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚

8/10 不錯哦

David

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Eddy, Assistant Manager 於 2023年12月7日回覆
Dear Customer, Thank you toi take a time to share your experience in our establishment. Your feedback is very valuable for us and it's with pleasure we can see that you enjoyed your stay. We hope to see you aaginb in our hotel, Regards,

6/10 一般般

Jessica

商務旅客
喜歡：整潔度、住宿環境和硬體和客房舒適度
Des ventilation derrière l'hôtel qui font vibrer les murs, jusqu'à plus de 23h Petit déjeuner décevant pour un 4 étoiles Tout le reste était bien
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Susan

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Restaurant not always open. Nice if they offered a small selection of snacks. Always, welcome, good rooms and beds comfortable Breakfast a good choice of items hot and cold . A good basic hotel in a handy place near the port/town.
於 2023 年 11 月住了 1 晚
Eddy, Assistant Manager 於 2023年12月7日回覆
Dear Susan, Thank you toi take a time to share your experience in our establishment. Your feedback is very valuable for us and it's with pleasure we can see that you enjoyed your stay. We hope to see you aaginb in our hotel, Regards,

8/10 不錯哦

richard

於 2023 年 11 月住了 2 晚

8/10 不錯哦

John

於 2023 年 11 月住了 9 晚
Eddy, Assistant Manager 於 2023年12月7日回覆
Dear John, Thank you toi take a time to share your experience in our establishment. Your feedback is very valuable for us and it's with pleasure we can see that you enjoyed your stay. We hope to see you aaginb in our hotel, Regards,

8/10 不錯哦

c

情侶出遊
Could be more generous with their in room tea and coffee supplies.
於 2023 年 11 月住了 1 晚
Eddy, Assistant Manager 於 2023年12月7日回覆
Dear Customer , Thank you toi take a time to share your experience in our establishment. Your feedback is very valuable for us and it's with pleasure we can see that you enjoyed your stay. We hope to see you aaginb in our hotel, Regards,

10/10 有夠讚

Karen

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The room was lovely and spacious. Great view to harbour. Also the right temperature.
於 2023 年 11 月住了 2 晚
Eddy, Assistant Manager 於 2023年12月7日回覆
Dear Karen, Thank you toi take a time to share your experience in our establishment. Your feedback is very valuable for us and it's with pleasure we can see that you enjoyed your stay. We hope to see you aaginb in our hotel, Regards,

8/10 不錯哦

Antoine

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
Eddy, Assistant Manager 於 2023年12月7日回覆
Dear Antoine, Thank you toi take a time to share your experience in our establishment. Your feedback is very valuable for us and it's with pleasure we can see that you enjoyed your stay. We hope to see you aaginb in our hotel, Regards,

6/10 一般般

ANDREAS

不喜歡：住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
Eddy, Assistant Manager 於 2023年11月14日回覆
Dear Andreas, Thank you to take a time to share your experience in our establishment. Your feedback is valuable for us and we try at anytime to satisfied our guest during their stay. We hope to see you again in our hotel. regards

10/10 有夠讚

Vivian

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel to connect with Calais port.
Lovely hotel, very conveniently located. Clean, comfortable room.
於 2023 年 11 月住了 3 晚
Eddy, Assistant Manager 於 2023年11月11日回覆
Dear Vivian, Thank you to take a time to share your experience in our estabmlishment. Your feedback is very valuable for us and it's always a pleasure to see our guest liked their stay. We hope to see you again in our hotel. Regards,

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Weekend
於 2023 年 11 月住了 2 晚
Eddy, Assistant Manager 於 2023年11月9日回覆
Dear Customer, Thank you to take a time to share your experience in our establishment. Your feedback is very valuable for our teams and we hope to see youa agin in our establishment. Regards,

10/10 有夠讚

Peter

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
Eddy, Assistant Manager 於 2023年11月9日回覆
Dear Customer, Thank you to take a time to share your experience in our establishment. Your feedback is very valuable for our teams and we hope to see youa agin in our establishment. Regards,

8/10 不錯哦

Andreas

家庭旅遊
喜歡：設施服務
Perfect for transiting through Calais
於 2023 年 10 月住了 1 晚
Eddy, Assistant Manager 於 2023年11月9日回覆
Dear Customer, Thank you to take a time to share your experience in our establishment. Your feedback is very valuable for our teams and we hope to see youa agin in our establishment. Regards,

10/10 有夠讚

Linda

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lovely room, great view of the harbour! Nice and clean.
於 2023 年 10 月住了 1 晚
Eddy, Assistant Manager 於 2023年11月9日回覆
Dear Customer, Thank you to take a time to share your experience in our establishment. Your feedback is very valuable for our teams and we hope to see youa agin in our establishment. Regards,

10/10 有夠讚

Ryan

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice breakfast and friendly staff
於 2023 年 10 月住了 2 晚
Eddy, Assistant Manager 於 2023年11月9日回覆
Dear Customer, Thank you to take a time to share your experience in our establishment. Your feedback is very valuable for our teams and we hope to see youa agin in our establishment. Regards,

10/10 有夠讚

Romuald

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Eddy, Assistant Manager 於 2023年11月9日回覆
Dear Customer, Thank you to take a time to share your experience in our establishment. Your feedback is very valuable for our teams and we hope to see youa agin in our establishment. Regards,

10/10 有夠讚

Salam，Rugby

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Easy parking easy access
於 2023 年 9 月住了 1 晚
Eddy, Assistant Manager 於 2023年10月15日回覆
Dear Salam, Thank you to take a time to share your experience in our establishment. Your feedback is very valuable for us and it's always a pleasure to see that you enjoyed your stay. We hope to see you again in our hotel. Regards,

10/10 有夠讚

K

於 2023 年 10 月住了 1 晚
Eddy, Assistant Manager 於 2023年10月14日回覆
Dear Customer, Thank you to take a time to share your experience in our establishment. Your feedback is very valuable for us and it's always a pleasure to see that you enjoyed your stay with us. We hope to see you again in our establishment, Regards,

8/10 不錯哦

John

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean hotel in good position.
於 2023 年 10 月住了 1 晚
Eddy, Assistant Manager 於 2023年10月9日回覆
Dear John, Thank you to take a time to share your experience in our establishment. Your feedback is important for us and our teams to ameliorate everyday our guest relationship. We hope to see you again in a future, Regards,

10/10 有夠讚

Pascale

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Bel emplacement, personnel souriant et chambre très propre
於 2023 年 10 月住了 1 晚
Eddy, Adjoint de Direction 於 2023年10月9日回覆
Chère Pascale, Nous vous remercions d'avoir pris le temps de partager votre expérience au sein de notre établissement. Votre retour positif est une excellente récompense pour nos équipe. Nous faisons toujours plus chaque jours afin que votre séjour soit une expérience agréable. Nous espérons vous revoir prochaineement au sein de notre établissement. Cordialement,

10/10 有夠讚

Helen

於 2023 年 10 月住了 1 晚
Eddy, Assistant Manager 於 2023年10月14日回覆
Dear Customer, Thank you to take a time to share your experience in our establishment. Your feedback is very valuable for us and it's always a pleasure to see that you enjoyed your stay with us. We hope to see you again in our establishment, Regards,

10/10 有夠讚

Frederik

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Just missed my ferry and the next one was 06:40 the next day. So, hotel nearby. Holliday Inn in Calais is very good, great location and a few min drive from P&O ferries.
於 2023 年 9 月住了 1 晚
Eddy, Assistant Manager 於 2023年10月6日回覆
Dear Frederik, Thank you to take a time to share your experience in our establishment. Your feedback is very valuable for us and it's always a pleasure to see that you enjoyed your stay with us. We hope to see you again in our hotel. Regards,

10/10 有夠讚

Michael

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Holiday Inn. You know you can expect a good place.
於 2023 年 9 月住了 1 晚
Eddy, Assistant Manager 於 2023年10月6日回覆
Dear Michael, Thank you to take a time to share your experience in our establishment. Your feedback is very valuable for us and it's always a pleasure to see that you enjoyed your stay with us. We hope to see you again in our hotel. Regards,

10/10 有夠讚

Tim

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Recommended
Very nice stay. Hotel was clean and comfortable. Easy to park opposite too and less than 10 mins from the port.
於 2023 年 9 月住了 1 晚
Eddy, Assistant Manager 於 2023年10月1日回覆
Dear Tim, Thank you to take a time to share your experience in our establishment. Your feedback is very valuable for us and it's always a pleasure to see that you enjoyed your stay. We hope to see you again in our establishment. Regards

10/10 有夠讚

Mrs H A

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Eddy, Assistant Manager 於 2023年10月1日回覆
Thank you to take a time to share your experience in our establishment. Your feedback is very valuable for us and it's always a pleasure to see that you enjoyed your stay. We hope to see you again in our establishment. Regards

8/10 不錯哦

gail

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 2 晚
Eddy, Assistant Manager 於 2023年10月1日回覆
Thank you to take a time to share your experience in our establishment. Your feedback is very valuable for us and it's always a pleasure to see that you enjoyed your stay. We hope to see you again in our establishment. Regards

10/10 有夠讚

Michel

Très bon hôtel bien situé,personnel accueillant,déjeuner copieux et très bon a recommander
於 2023 年 9 月住了 3 晚
Eddy, Adjoint de DIrection 於 2023年9月20日回覆
BOnjour Michel, Nous vous remercions d'avoir pris le temps de partager votre expérience au sein de notre établissement. Votre retour positif est une excellente récompense pour nos équipes et nous sommes ravis de constater que vous avez apprécié votre séjour parmis nous. Nous espérons vous revoir prochainement,Cordialement

6/10 一般般

Turid

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Toilet did not function.
於 2023 年 9 月住了 2 晚
Eddy, Assistant Manager 於 2023年9月16日回覆
Dear Turid, Thank you to take a time to share your exerience in our establishment. YOur feedback is a good recompense for us because it's possible to see where we can ameliorate our service for add your satisfaction. We hope to see you again in our establishment. Regards