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"Great hotel. Small, intimate in a nice location. The rooms were very clean and the hotel staff were friendly. I’d definitely revisit this hotel in the future. I think this is idea of a couples getaway without all the hustle and bustle. "

"Lovely resort. Full kitchen was a bonus. Staff was very friendly. Would totally recommend for others to stay. "

"Great service from Florence at the front desk and the entire bell staff - super hard working team. Everyone was super friendly and attentive. The property is not a full blown resort so if you’ve stayed at something like the RC at Kapalua, you might be disappointed. Things are smaller here - spa is not amazing, the store is miniature and the gym is not big. But we went for the beach, the island and the overall experience of the island and had a great time. Everything is beautiful and clean. Rooms are lovely and well appointed. Restaurants on site were great and again, service was just super everywhere we went. Super friendly and solicitous yet relaxed at the same time. "

"Clean room and friendly staff. Great location. "

"Room was clean, location is perfect, and staff were all amazing!"

"Lovely facility with top notch service. Really beautiful resort, wish we were staying longer. You’ll enjoy your stay here! "

"Great experience. Staff was amazingly helpful."

"The staff at West Bay is amazing! Everyone is so friendly and helpful. The beach is amazing and the waters are stunning. The entire resort is clean, rooms are beautiful and equipped with everything you need. If missing something, all you have to do is ask. Would definitely stay here again!"

"The rooms are amazing, clean, beautiful, and spacious! The property welcomes you with an alcoholic drink and a cold towel! Complimentary breakfast is included with your stay and such a large variety of hot food! Very thoughtful touches are included throughout the entire property such as free reusable water bottles, water filling stations, free sunscreen, ice, and beach towels. They give out fresh fruit and set up beach chairs with towels as you’re lounging out on the prettiest beach ever! The rooms account for everything you could possibly need from toiletries to laundry supplies to a fully stocked kitchen. There are personal ice makers in each room. The housekeeping is very thorough and greet you by name. This resort is a bit dated as far as the architecture but the stellar customer service and amenities far exceeded my expectations! "