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De Luxe Hotel

3.0 star property
Hotel in Cagayan de Oro with a 24-hour front desk and a restaurant

Choose dates to view prices

De Luxe Hotel sits in the heart of a shopping district, combining modern comfort with practical amenities. Guests appreciate the excellent location while enjoying dry cleaning services, morning newspapers, and free in-room WiFi that keeps them connected throughout their stay.

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

Desk, free WiFi, bed sheets

Superior Room

Highlights

Air conditioning
Flat-screen TV
Rainfall showerhead
Private bathroom
Bidet
Free bottled water
Cable channels
Desk
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Desk, free WiFi, bed sheets

Quadruple Room

Highlights

Air conditioning
Flat-screen TV
Rainfall showerhead
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • 334 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Executive Room

Desk, free WiFi, bed sheets

Executive Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Rainfall showerhead
Private bathroom
Bidet
Free bottled water
Cable channels
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed
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About the neighborhood

Map
Captain Vicente Roa St, Cagayan de Oro, Northern Mindanao, 9000

What's nearby

  • Xavier University – Ateneo de Cagayan - 2 min walk - 0.2 km
  • Limketkai Center - 10 min walk - 0.9 km
  • Plaza Divisoria - 12 min walk - 1.0 km
  • Centrio Mall - 12 min walk - 1.0 km
  • SM CDO Downtown Premier - 13 min walk - 1.2 km

Getting around

  • Cagayan de Oro (CGY-Laguindingan Intl.) - 51 min drive

Restaurants

  • ‪Ala Cart - ‬3 min walk
  • ‪Mandarin Tea Garden - ‬5 min walk
  • ‪Juice Boost - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Gloria Arabica Coffee Roastery - ‬4 min walk

About this property

De Luxe Hotel

Hotel in a shopping district
De Luxe Hotel provides amenities like dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
Other perks include:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and a porter/bellhop
  • Luggage storage, a 24-hour front desk, and an elevator
  • Meeting rooms, free newspapers, and smoke-free premises
Room features
All 105 rooms have comforts such as air conditioning, in addition to perks like free WiFi and free bottled water.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 31-inch flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (PHP 500 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: PHP 180 for adults and PHP 180 for children
  • A restaurant

Restaurants on site

  • De Luxe Hotel Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 11 buildings
  • 4 floors
  • Banquet hall
  • Built in 1967
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 31-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 180 for adults and PHP 180 for children
  • Self parking fee: PHP 500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Luxe Hotel Cagayan de Oro
Luxe Cagayan de Oro
De Luxe Hotel Hotel
De Luxe Hotel Cagayan de Oro
De Luxe Hotel Hotel Cagayan de Oro

Frequently asked questions

Is De Luxe Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for PHP 500 per night. Limited spots are available.

What time is check-in at De Luxe Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at De Luxe Hotel?

Check-out is at noon.

Where is De Luxe Hotel located?

Situated in a shopping district, this hotel is within a 10-minute walk of Xavier University – Ateneo de Cagayan and Museo de Oro. Centrio Mall and Plaza Divisoria are also within 15 minutes.

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De Luxe Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 6 out of 34 reviews
Rating 8 - Good. 10 out of 34 reviews
Rating 6 - Okay. 8 out of 34 reviews
Rating 4 - Poor. 8 out of 34 reviews
Rating 2 - Terrible. 2 out of 34 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

4.8/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Scott

Disliked: Cleanliness, amenities, property conditions & facilities
Not a fan of this hotel
Stayed 2 nights in Jan 2025

4/10 Poor

Matthew

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is dirty and old. The moment we walk inside, i can smell the uncleanliness of this property.
Stayed 3 nights in May 2024

4/10 Poor

james

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled of mold and didn't even have a window, which was odd... The back ofthe door had mold on thrm and in between the beds smelled like a urine filled toilet. The staff were friendly and the shower actually had hot water and is the only reason i didnt give it a one!
Stayed 1 night in Aug 2025

4/10 Poor

Jennalyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad, bad and old

The hotel's location is an overcrowded area. Parking lot is an unkept & unpaved space through a narrow alley--insufficient spaces for guests. Room has no fridge, has extremely weak A/C unit. Mosquitoes are temporary roommates. Understaffed facility. Customer service representative is uninterested. Lobby is noisy. I would not recommend this hotel to anyone.
Stayed 1 night in Dec 2017

6/10 Okay

Michael

Disliked: Cleanliness, amenities
In the middle of downtown CDO
Stayed 1 night in Dec 2024

6/10 Okay

Mitchell

Disliked: Property conditions & facilities, room comfort
The room has no window.
Stayed 2 nights in Jun 2022

4/10 Poor

Gretch, Singapore

Disliked: Cleanliness, property conditions & facilities
No hot shower , no bottle water Provided in the room, Staff are not helpful.
Stayed 1 night in Dec 2019

6/10 Okay

Chris

Disliked: Cleanliness, staff & service

not for everyone

a small stain on a bedsheet which was probably there before,made the receptionist charge me circa the price of one more night. also i had rat sized cockroaches in my shower. ice cold shower. tv doesnt work.bad wifi.good breakfast
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
シャワーの蛇口が３つあり、お湯の出し方がわからなかった
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Not like, the very limited parking area
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
I hadn't higher expectations for that price! Absolut okay!
Stayed 18 nights in May 2019

6/10 Okay

Verified traveler

De Luxe is ok.

The service was okay but not comparable to 5 star-rated hotels amd the rate is reasonably priced.
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Hotel over all ok, nr 1. no hot water at all the time, 2. problem order food from restaurant during Christmas and New Year, (close early or not open at all ) 3. the worst part rats in room after complains thy install traps in room, 4. Elevator not working most of the time
Stayed 17 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accessible and near to everything like foods and other places.
Stayed 2 nights in Nov 2018

10/10 Excellent

DRE, New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel around a lot of stores and not to far from the malls and I would recommend them to everyone !!!
Stayed 6 nights in Jul 2018

8/10 Good

JEANETTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay. Clean room.
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel... food is good..

hotel is clean..we were surpirsed with their food servings for a cheaper price its already more tyan enough... staff so far were okay.. accomodating.I recommend this hotel..
Stayed 1 night in May 2018

4/10 Poor

ic, philippines

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not nice

Humid.. the aircondition is not functioning well. The room was not cleaned. When we came back in the evening on our second day, the room was still the same. Cleaning was not done, though was informed the front desk. There's a mice roaming around the corner of the room. Lastly, the room is not sound proof. At 10pm we can still hear noises coming from the other rooms, lika dragging of charirs, children running and banging of doors. On the positive side, the location is good.
Stayed 2 nights in Apr 2018

4/10 Poor

Chris, Green Bay Wi

Liked: Staff & service
Disliked: Property conditions & facilities

One night

Just one night all that was needed. I’m used to a motel with hot water and water you can drink.
Stayed 2 nights in Mar 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

They couldn’t find my reservation want to charge m

They try to charge me twice they were very unhelpful when I want to find something to be delivered to the room I thought the front desk clerk was rude would not recommend this to anybody
Stayed 1 night in Mar 2018

10/10 Excellent

andres, philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Walk in booking seems better

Why no free breakfast / Why an inferior room was provided / Why front desk do not know who will issue official receipt /
Stayed 2 nights in Dec 2017

8/10 Good

Randolph

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

4/10 Poor

Shayne

Stayed 1 night in Aug 2023

10/10 Excellent

Jonalyn

Stayed 1 night in May 2023