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Watergate Hotel Butuan City

3.5 star property
Hotel in Butuan with a 24-hour business center and spa services

Choose dates to view prices

Photo gallery for Watergate Hotel Butuan City

Outdoor pool
Reception
Breakfast, lunch, dinner served; local and international cuisine
Property grounds
Suite Room | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Travelers find a peaceful escape at Watergate Hotel Butuan City with its garden, outdoor pool, and spa offering massages, facials, and nail services. Lime and Zest restaurant serves local and international dishes. Free self-parking allows easy access to nearby attractions.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillowtop bed
Separate bedroom
Premium bedding
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Separate bedroom
Premium bedding
Pillowtop bed
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Room

Suite Room | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite Room

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillowtop bed
Separate bedroom
Premium bedding
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen

Standard Queen | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Queen

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillowtop bed
Separate bedroom
Premium bedding
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillowtop bed
Separate bedroom
Premium bedding
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds
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About the neighborhood

Located in Butuan, Watergate Hotel Butuan City is in the city center and near the airport. Balanghai Shrine and Banza Church Ruins are local landmarks, and travelers looking to shop may want to visit SM City Butuan and Gaisano Mall.
Visit our Butuan travel guideOpens in a new window
Map
Jose Rosales Avenue, Doongan, Butuan, Caraga, 8600

What's nearby

  • Butuan National Museum - 2 min walk - 0.2 km
  • Gaisano Mall - 15 min walk - 1.3 km
  • SM City Butuan - 17 min walk - 1.4 km
  • Robinsons Place Butuan - 3 min drive - 2.3 km
  • St Joseph Cathedral - 3 min drive - 1.9 km

Getting around

  • Butuan (BXU-Bancasi) - 15 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Historia - ‬12 min walk
  • ‪Weegool's Garden - ‬4 min walk
  • ‪Alberto's Pizza - ‬14 min walk
  • ‪Weegool's Garden - ‬5 min walk

About this property

Watergate Hotel Butuan City

Hotel in the business district
A grocery/convenience store, a terrace, and a garden are just a few of the amenities provided at Watergate Hotel Butuan City. Treat yourself to spa services, such as a manicure/pedicure, a massage, or a facial. The on-site local and international cuisine restaurant, Lime and Zest, offers breakfast, lunch, and dinner. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • Concierge services, a front-desk safe, and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All 53 individually furnished rooms boast perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • TVs with cable channels
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 9:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: PHP 375 for adults and PHP 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lime and Zest

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance

More

  • 2 floors
  • Banquet hall
  • Built in 2016

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • MP3 dock
  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1288 per night
Cribs (infant beds) are available for PHP 150 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 2000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately PHP 375 for adults and PHP 150 for children
  • Airport shuttle fee: PHP 300 per person (one-way)
  • Crib (infant bed) fee: PHP 150 per night
  • Rollaway bed fee: PHP 1288 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Watergate Butuan City
Watergate Butuan City Butuan
Watergate Hotel Butuan City Hotel
Watergate Hotel Butuan City Butuan
Watergate Hotel Butuan City Hotel Butuan

Frequently asked questions

Does Watergate Hotel Butuan City have a pool?

Yes, this property has an outdoor pool.

Is Watergate Hotel Butuan City pet-friendly?

No, pets are not allowed at this property.

How much is parking at Watergate Hotel Butuan City?

Self parking is free at this property.

What time is check-in at Watergate Hotel Butuan City?

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM. After-hours check-in is not available.

What time is check-out at Watergate Hotel Butuan City?

Check-out is at 11:30 AM.

Does Watergate Hotel Butuan City provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:30 AM–9:00 PM on request. A fee of PHP 300 per person applies.

Where is Watergate Hotel Butuan City located?

Located in the heart of Butuan, this hotel is within a 10-minute walk of Butuan National Museum, Santo Nino Diocesan Shrine, and DPWH Regional Office 13 CARAGA. Gaisano Mall and SM City Butuan are also within 15 minutes.

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Watergate Hotel Butuan City Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 141 out of 291 reviews
Rating 8 - Good. 100 out of 291 reviews
Rating 6 - Okay. 27 out of 291 reviews
Rating 4 - Poor. 11 out of 291 reviews
Rating 2 - Terrible. 12 out of 291 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, staff are very friendly, helpful and knowledgeable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Aristidis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay at. We enjoyed our stay there. See U all in November ☺️ 😊
Stayed 5 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice buffet. Grill will make custom omelettes. Wonderful staff
Stayed 1 night in Oct 2025

8/10 Good

Kane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and maintained. The breakfast is good. If you are a smoker get ready for a walk to be able to smoke.
Stayed 2 nights in Sep 2025

10/10 Excellent

carson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff is very friendly and helpful
Stayed 1 night in Jul 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Winkler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and well managed
Stayed 1 night in Apr 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay and the staff are very friendly ..
Stayed 9 nights in Jan 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were great as always.

10/10 Excellent

Stian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the better hotels in butuan, but some parts could have been better maintained. Staff was really amazing and helpful. Food was really good. Some of the rules in the hotels are a bit unusual, but ok 🙂 Will consider staying next time I come to butuan
Stayed 6 nights in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

I love yhe Watergate Hotel from friendly & accommodating staff to clean room and aircon filter was clean because i did not have sinus allergies. Overall it's a great place to stay myself or with family. I will definitely come back again when im in the Philippines 🇵🇭
Stayed 1 night in Apr 2025

10/10 Excellent

JESUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jan 2024

10/10 Excellent

PAULETTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel personnel are welcoming, pleasant and helpful. Overall, it's clean and comfortable. Highly recommended.
Stayed 8 nights in May 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot to stop after a long flight.
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice visit in Butuan

Probably the nicest place in Butuan. Highly recommend staying here if you visit Butuan. Closest to American comfort you will find. They took very good care of us!
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very responsive and respectful. The food was great and served atmosphere.
Stayed 1 night in Mar 2025

8/10 Good

Thomas C.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always not enough seating at breakfast. 1 person sitting at a 6 person joined tables. Inside very cramped, couldn't walk around, people standing in the isles so you couldn't get through to the drinks. Staff did nothing to try to keep the isles clear. Staff not clearing off tables soon enough. Breakfast food trays were always empty or almost empty, not being refilled soon enough. People reserving chairs at table for people who never came - example this morning, 1 couple reserved a 6 person table saying they had friends coming. 1/2 hour later 2 people came in the mean time, there was no place to sit. Dinner was excellent and dinner service was excellent.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as always
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great people work here

Staff was extremely helpful in everything we needed and asked for. I love the Watergate
Stayed 4 nights in Mar 2025

6/10 Okay

neal

BAD Parking. The Hotel shares its parking with many small businesses. End result there is almost no parking available when you check in to this hote..I will choose another hotel based on this lack of parking
Stayed 1 night in Jul 2025

8/10 Good

ANNETTE

Liked: Cleanliness, staff & service, property conditions & facilities
I like the room and the staff but poor in internet access.
Stayed 2 nights in May 2025

10/10 Excellent

Kelly

Liked: Amenities
The hotel is very clean. The staff is excellent. The morning breakfast is Wonderful.
Stayed 5 nights in Dec 2024

8/10 Good

ADAM

Liked: Cleanliness, staff & service, amenities
Great hotel. Breakfast was great. Only complaint is no elevator even though its only two levels.
Stayed 1 night in Dec 2024

10/10 Excellent

ROSALITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and food was great
Stayed 2 nights in Aug 2022

10/10 Excellent

FREDDY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice and the room is clean.
Stayed 6 nights in Sep 2024

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