巴特勒Red Roof Inn 旅館住宿訂房

「There was mold on the curtain, the toilet seat was broke, there was hair, dirt and stains on the sheet. When brought to the attention of the front desk and asked to be either given a new room or a refund we were told there were no more rooms available and that we had checked in 2 hours ago and that they did not need to give us a refund. We informed him that we checked in took our things to the room and left to go eat we did not check the room out till we came back. We showed him pictures of all...

「Well, we didn't get to stay because there was not s single employee in the building. That means no one to check us into our already paid for room late at night....also, there was an actual guest who had a room but he locked himself out and since no employees, he was asleep in the couch in lobby. 」