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Hotel Apartamento Nueva Alcazaba

3.0 star property
Nature lovers can rent bikes on-site for exploration, while relaxation seekers enjoy the seasonal pool at this adventure-friendly retreat

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Located in a national park, Hotel Apartamento Nueva Alcazaba offers outdoor adventure and comfort. Enjoy the arcade/game room, entertainment area, or garden. Guests praise the free self-parking, gym access, and the well-regarded Restaurante Nueva Alcazaba.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
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About this property

Hotel Apartamento Nueva Alcazaba

  • Hotel in a national park
  • Take advantage of a garden, a playground, and an arcade/game room at Hotel Apartamento Nueva Alcazaba. Adventurous travelers may like the cycling at this hotel. Be sure to enjoy a meal at RestauranteNueva Alcazaba, the on-site restaurant. Free in-room WiFi is available to all guests, along with an outdoor entertainment area and a gym.
  • Other perks at this hotel include:
    • A seasonal outdoor pool
    • Free self parking
    • Bike rentals, outdoor furniture, and smoke-free premises
    • A billiards/pool table, concierge services, and tour/ticket assistance
  • Room features
  • All guestrooms at Hotel Apartamento Nueva Alcazaba feature comforts such as free WiFi and minibars.
  • More conveniences in all rooms include:
    • Bathrooms with bidets and tubs or showers
    • 25-inch flat-screen TVs with digital channels
    • Wardrobes/closets and daily housekeeping

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Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 7:00 PM

Early check-in subject to availability

Early check-in fee: EUR 36

Late check-in fee: EUR 40 for check-in between 9:00 PM and 1:00 AM

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during January, February, March, April, and May:
  • Business center
  • Swimming pool

Access methods

Access code, front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 18 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total pets

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 27.0 per day

Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

Important information

Optional extras

  • Pet fee: EUR 18 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 36 (subject to availability)
  • Late check-in fee: EUR 40 for check-in between 9:00 PM and 1:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 27.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from July to September
Pool access available from 11:30 AM to 8:30 PM

Frequently asked questions

Does Hotel Apartamento Nueva Alcazaba have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 11:30 AM–8:30 PM.

Is Hotel Apartamento Nueva Alcazaba pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of EUR 18 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Apartamento Nueva Alcazaba?

Check-in start time: 2:30 PM; Check-in end time: 7:00 PM. Early check-in is available for a fee of EUR 36 (subject to availability). Late check-in is available from 9:00 PM– 1:00 AM for a fee of EUR 40.

What time is check-out at Hotel Apartamento Nueva Alcazaba?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Apartamento Nueva Alcazaba located?

Situated in a national park, this hotel is 3.4 mi (5.4 km) from Siete Lagunas and within 32 mi (52 km) of Poqueira Gorge and Port of the Ragua. Castle Lanjaron and Alpujarras Gate are also within 32 mi (52 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 9 out of 12 reviews
Rating 8 - Good. 2 out of 12 reviews
Rating 6 - Okay. 1 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

Reviews

Verified

10/10 Excellent

Juel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and helpful. Beautiful views. Comfortable beds. Food from the restaurant was delicious. The games could use some maintenance but the kids didn't notice and loved everything and wanted to stay longer.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Paz y tranquilidad.
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Un hotel venido a menos

Personal muy amable , pero cero adaptabilidad para personas con discapacidad , falta de ascensor para bajar a la piscina y rampa de tierra , tablones de la piscina en mal estado puede causar accidentes , le falta mucho para ser un 4 estrellas , he estado dos veces y no repetiré , precio caro para lo que se oferta
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surrounded by lovely countryside, very attentive staff, very peaceful
Stayed 4 nights in Oct 2021
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic rooms, restaurant and service. Don’t hesitate to book.
Stayed 1 night in Aug 2021
Verified

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel. Great value. Wonderful setting.

The staff are amazing and do everything to ensure that you enjoy your stay. The bed was extremely comfortable and the linen and towels were as new. The hotel is very clean. Great indoor pool. Dinner at the hotel was very good with quality ingredients, and very reasonable. Great value and would love to return.
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super !
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Ana María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estupendo

Un fin de semana estupendo
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Rachid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

JOSÉ VICENTE

Stayed 1 night in Oct 2023
Verified

8/10 Good

Yvan

Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Lina

Stayed 1 night in Aug 2022